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donaghys.co.uk Reviews 

5,108
•
TrustScore 5 out of 5

4.9

Shoe Store
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Review summary

Created with AI, based on recent reviews

Looking at 642 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting quick arrival times and consistent order updates. Many people highlight the excellent quality of products received, finding them exactly as described and well-packaged. The staff consistently receives commendation for being helpful, knowledgeable, and providing exceptional service. However, some customers noted issues with product sizing and fit, where items didn't fit as expected or the correct size was unavailable. A few people also reported products arriving with dirty soles or in the wrong color, and one instance of misleading sizing information.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers mention positive feedback about product, often praising items as described, well-packaged, and of... See more

Service

People report positive experiences with service, often highlighting fast delivery, good communication, and... See more

Order

Clients share positive opinions on order, highlighting a smooth and efficient process from ordering to... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered online. Prompt notification the shoes were available for pick up. No waiting around in store as the parcel was immediately retrieved. Pleasant & helpful staff. Lovely shoes at a brilliant pric... See more

Rated 5 out of 5 stars

I had fallen in love with a pair of Reiker trainers, but was hesitating because of the cost. I found these on Donaghys website site in the sale and decided to 'take the plunge'. My order was confirm... See more

Rated 5 out of 5 stars

I had a great experience with this company . I ordered a pair of runners for my daughter on the Friday of the bank holiday & I received them first thing on the Tuesday morning. Fast & efficient & no d... See more

Rated 5 out of 5 stars

I wanted a special pair of shoes for my daughter's wedding. I was browsing and I saw the perfect pair on Donaghy's website. They came within a few days, I could track the order. They are absolutely b... See more

Company details

  1. Shoe Store
  2. Clothing Store
  3. Men's Clothing Store
  4. Sportswear Store
  5. Women's Clothing Store

Written by the company

Founded in 1960 Donaghys Shoes has become one of the largest independent shoe stores in the UK and Ireland. Boasting over 150 different brands. We have one of the largest dedicated Kids shoe departments and an Adults shoe department with footwear brands from all over the world. This is complimented by womens and mens clothing. We also have a large sports department selling sports clothing, footwear and accessories.

donaghys.co.uk

Written by the company

We're comitted to our customers
As a family owned business trading for 60 years, customer service is at the heart of our business. We want to ensure every experience you have with us is excellent.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.9

All reviews

(5,108)

634 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service. Managed to get the sandals I was looking for at half price in the sale. Good communication and next day delivery from Ireland to Scotland, amazing.

15 July 2026
Rated 5 out of 5 stars

Great Staff

Staff are so helpful and more than happy to go get you alternative sizes when trying on garments. Great mix of styles too.

6 July 2026
Rated 5 out of 5 stars

Great Service

I had fallen in love with a pair of Reiker trainers, but was hesitating because of the cost. I found these on Donaghys website site in the sale and decided to 'take the plunge'. My order was confirmed within minutes and arrived within a couple of days, in the meantime I received regular updates. Very impressed indeed.

10 July 2026
Unprompted review

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