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Donaghy Bros Reviews 

16,208
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,364 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing and excellent product quality, often finding items cheaper than elsewhere and arriving in perfect condition. Many highlight the efficient and fast delivery service, with orders frequently arriving quickly and on time, sometimes even within a couple of days. The overall service, including easy website navigation, helpful advice, and good communication, also receives high marks from satisfied consumers. However, some people mentioned issues with stock availability and pricing, where items were out of stock, prices changed after ordering, or attempts were made to substitute products. A few other people also felt that customer service was unresponsive, citing significant delivery delays, poor communication, and an unwillingness to resolve product issues or unfair fees.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Product

People report positive experiences with product, often expressing satisfaction with their purchases and... See more

Price

Reviewers highlight positive aspects of price, consistently finding products at competitive rates, often... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent, quick, and efficient... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Dyson AM07 cooling fan during the June heatwave. Had it in stock for one or two day delivery, at £10 cheaper than other places that couldn’t deliver for 6 weeks, it came slightly over th... See more

Rated 5 out of 5 stars

I ordered a Dyson tower cool fan online when the June 2026 heatwave hit. Lots of other places were out of stock (Argos, John Lewis etc etc), but the Donaghty bros website was easy to navigate and a go... See more

Company replied

Rated 5 out of 5 stars

When I needed to buy a Dyson rollerball hoover, I looked online to compare prices etc. I found just what I needed on the Donaghy website and was impressed that it was slightly cheaper than the other m... See more

Company replied

Rated 5 out of 5 stars

The sales person on the phone was great, and I do mean great; he knew the product range and was quick to answer my questions about deliveries etc. he had a good sense of humor, his voice was clear, an... See more



Company details

  1. Appliance Store
  2. Electronics Store
  3. Kitchen Supply Store
  4. TV store

About Donaghy Bros

Written by the company

Donaghy Brothers are a family-owned independent electrical retailer, with a history dating back over 60 years. We specialise in all aspects of your home appliance needs.

In Northern Ireland, we have two retail stores; one in Kilrea and the other in Limavady. We also have a significant online e-commerce presence

We supply over 30 brands and have over 20,000 products in stock from renowned manufacturers such as Bosch, Neff, Siemens, Samsung, Sony, Fisher Paykel, LG, Dyson, and many others, all at extremely competitive prices.

Our popular categories include laundry, dishwashers, refrigeration, cooking and TVs all in in various sizes and models.

Our prices are checked each day against our competitors to ensure we are offering the best value for our customers.

Donaghy Brothers offer free delivery across Ireland and the United Kingdom, as well as and next day delivery throughout Northern Ireland. Installation and removal services are also available, making us a one-stop shop for all your home appliance needs.

Customer satisfaction is our main priority and we want your entire shopping journey, from ordering to delivery, to be as seamless as possible. From the comfort of your own home, get help from our expert advisers to find the perfect products for you. Simply call our store on 02829540001 and our friendly and knowledgeable sales team will provide you with inspiration and assistance to help you select your perfect appliance with ease and enjoyment.

We encourage all our customers to leave an honest review on Trustpilot. This lets us know what we’re doing right and the areas we can improve, while helping future shoppers to make informed decisions.

Shop Cooking Shop Refrigeration Shop Floorcare Shop Laundry & Diswashers Shop Sound and Vision Shop Small Appliances Shop Home & Outdoor Shop Heating & Air Treatments Shop Special Offers

Donaghy Bros - Est 1964

Written by the company

Leading retailer of cutting-edge electronics & home appliances
Donaghy Brothers is Northern Ireland’s leading independent electrical retailer, offering unbeatable low prices on all household appliances. We have three stores in Northern Ireland - the original Donaghy Brothers in Kilrea, our store in Limavady and our new store in Coleraine. We now also supply the UK Mainland via our fast growing website donaghybros.co.uk, delivery is FREE (excludes islands & offshore adresses)

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(16,208)

2,279 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

new fan

Order a new fan as so hot and was quick and a good price compaired to other company

26 June 2026
Rated 5 out of 5 stars

Dyson

I bought a Dyson vacuum cleaner for my granddaughter and the price was very good and delivered on time.
I would definitely recommend.

30 June 2026
Rated 5 out of 5 stars

I was desperate for an air conditioning…

I was desperate for an air conditioning unit which I found on Donaghy website and it only took 3 days to be delivered I was so impressed as it’s extremely difficult to find one at the moment with the heatwaves we had lately so thank you for the reliability and efficiency, I’m thrilled.

30 June 2026

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