A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- General Practitioner
- Child Health Care Center
- Doctor
- Health Consultant
- Medical Certificate Service
- Sports Medicine Physician
Written by the company
DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was horrible
My experience was horrible. I was seen by a doctor and clearly explained that another doctor in Europe had previously prescribed me a medication and that I had resistance to the medication she was going to prescribe because it simply does not work for me.
Even after I explained this, she ignored my concerns and prescribed the exact medication that I knew would not work for me. I ended up spending money on the consultation and the medication, and now I will have to see a GP again because I need the other medication.
I felt that my medical history and what I was telling her were completely disregarded.
Zero stars for the service. I am extremely disappointed with the experience.
Doctor listened to my request.
Great service by the doctor Zara Kiran, fully recommended
My doctor Zara Kiran was so kind and investing in finding out the problem and helping me, she was dedicated, efficient professional and made me feel comfortable, very good care!
Appointment booked & excellent Dr
Appointment booked & excellent Dr. consultation within 10mins. Prescription emailed to pharmacy immediately. Fantastic service 👏
Completely hassle free
Completely hassle free, Dr Sam was a pleasure and so helpful
Thank you
Very quick and easy experience
Very quick and easy experience, the doctor was very helpful
It was great
English competency
Doctor spoke intelligible english. He was thorough and recommended further action if required.
Very easy to book an appointment same…
Very easy to book an appointment same day for a time that suits you. Was on the phone all of 3 minutes I explained what was wrong got a prescription and it all only cost 35 euro. Makes booking a doctors appointment much easier when it’s not costing 60 euro a visit !
It was fast and professional.
It was fast and professional.
I had asthma attack and was on weekend on Saturday, I needed a help and their dr was brilliant
Thank you
Great Experience
Great Experience, Straight forward efficient and polite
exactly as expected
exactly as expected, quick professional advice. reasonable cost.
I had a very disappointing experience…
I had a very disappointing experience with this online consultation. I booked and paid for a video consultation at 10:10, but the doctor called around 10:20 and only conducted an audio call. He did not introduce himself or confirm his identity at the start of the consultation, which made me unsure whether I was actually speaking to the doctor.
The consultation lasted only a few minutes. After I explained my symptoms, I was simply advised to go to the hospital. I was then told that no prescription could be provided because only repeat prescriptions were issued. This was never made clear when I booked the appointment.
I paid expecting a proper medical assessment through a video consultation, but I did not receive the service that was advertised. The consultation felt rushed, lacked professionalism, and provided very little value. I would not recommend this service based on my experience.
All I wanted was a repeat prescription…
All I wanted was a repeat prescription I spent exactly 2 minutes on the phone to dr aleena and said she would email my pharmacy right away and give me 3 months prescription without me even asking her. I rang the pharmacy 2 days later they hadn't received one. when I eventually got hold of her only because I emailed dox online I got it.now my pharmacy informed me I only have 1 month prescription. when I informed dox online i was told i would have to book a follow up appointment. when I emailed dox online to ask why I was told I would be given 3 months prescription and not informined I only had 1 month I received no response. I'm not happy with my experience with this doctor or dox online
Very quick to get an appointment
Very quick to get an appointment. Doctor was appropriately concerned and i felt listened to. When I realised the pharmacy I had asked them to send the prescription to was closed today, I emailed and they sent the prescription to a new pharmacy. I really really value this service for the lack of wait times and the low price.
Great and helpful service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.