Dox Online - Ireland Reviews 

3,410
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,305 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that booking appointments is remarkably straightforward and fast, allowing consumers to secure medical consultations conveniently without enduring long waiting times. Customers are also deeply satisfied with the professional medical staff, describing doctors as kind, thorough, and attentive during their phone or video appointments. Furthermore, consumers appreciate how quickly prescriptions are sent directly to their local pharmacies right after the consultation. Some people were dissatisfied with specific aspects of their online medical appointments. Reviewers noted occasional issues such as unexpected audio-only calls without video, missing or restricted prescriptions, and doctors failing to adequately address previous medical history.

What people talk about most

Service

Consumers find service to be positive, praising the fast response times and efficient booking process.... See more

Staff

Reviewers mention positive feedback about staff, highlighting that doctors are consistently helpful,... See more

User experience

Users describe satisfaction with the user experience, highlighting how quick and easy it is to book same-day... See more

Booking process

People report positive experiences with booking process, highlighting a fast and seamless experience where... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the fast appointments and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic service. I had lost part of my prescription and knew I wouldn’t get into any doctor today. Booked an appointment with online doc for 8.20am and was rang at exactly 8.20am! Doctor I was spe... See more

Rated 5 out of 5 stars

I haven’t had a great experience with GPs in the past but Dr Elmahadi was really helpful. He was sympathetic towards my situation and knowledgeable about the best medication for me, as well as how to... See more

Rated 5 out of 5 stars

Very efficient and quick. I got my phone appointment within 10min. Contacted exactly the time the appointment was scheduled. Very professional, assessment done and prescription sent to the loca... See more

Rated 5 out of 5 stars

Very good service, spoke to a very helpful Doctor that gave me a comprehensive consultation by phone. Called on a Saturday and received a call from a Doctor within 15 minutes. Would definitely recomme... See more


Company details

  1. General Practitioner
  2. Child Health Care Center
  3. Doctor
  4. Health Consultant
  5. Medical Certificate Service
  6. Sports Medicine Physician

Written by the company

DoxOnline.ie is a leading Telehealth platform based in Ireland, providing 24/7 online GP consultations. Designed for convenience, our service connects you to experienced GPs anytime, anywhere, delivering medical advice, prescriptions, and referrals to you right in the comfort your home. We offer a Complete suite of Telehealth care 24/7 Online Consultations: Consult with our GPs around the clock, ensuring your health needs are met promptly. Prescriptions and Referrals: Receive prescriptions and referrals online, sent directly to your pharmacy or preferred specialist. Confidential and Secure: Your privacy is paramount. All consultations are secure, and health information is handled per GDPR norms. DoxOnline.ie envisions a future where everyone in Ireland, irrespective of their location or lifestyle, has easy access to quality healthcare. By bridging the gap between patients and healthcare professionals, we're making consultations more immediate, flexible, and patient-centered. Irish Certified GPs We're a team of dedicated professionals, combining medical expertise, technical knowledge, and exceptional customer service, committed to delivering top-notch service through our platform. Contact DoxOnline.ie Need a consultation or have questions? We're here 24/7.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(3,410)

1,197 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My experience was horrible

My experience was horrible. I was seen by a doctor and clearly explained that another doctor in Europe had previously prescribed me a medication and that I had resistance to the medication she was going to prescribe because it simply does not work for me.

Even after I explained this, she ignored my concerns and prescribed the exact medication that I knew would not work for me. I ended up spending money on the consultation and the medication, and now I will have to see a GP again because I need the other medication.

I felt that my medical history and what I was telling her were completely disregarded.

Zero stars for the service. I am extremely disappointed with the experience.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to book an appointment same…

Very easy to book an appointment same day for a time that suits you. Was on the phone all of 3 minutes I explained what was wrong got a prescription and it all only cost 35 euro. Makes booking a doctors appointment much easier when it’s not costing 60 euro a visit !

4 August 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this online consultation. I booked and paid for a video consultation at 10:10, but the doctor called around 10:20 and only conducted an audio call. He did not introduce himself or confirm his identity at the start of the consultation, which made me unsure whether I was actually speaking to the doctor.
The consultation lasted only a few minutes. After I explained my symptoms, I was simply advised to go to the hospital. I was then told that no prescription could be provided because only repeat prescriptions were issued. This was never made clear when I booked the appointment.
I paid expecting a proper medical assessment through a video consultation, but I did not receive the service that was advertised. The consultation felt rushed, lacked professionalism, and provided very little value. I would not recommend this service based on my experience.

2 August 2026
Unprompted review
Rated 1 out of 5 stars

All I wanted was a repeat prescription…

All I wanted was a repeat prescription I spent exactly 2 minutes on the phone to dr aleena and said she would email my pharmacy right away and give me 3 months prescription without me even asking her. I rang the pharmacy 2 days later they hadn't received one. when I eventually got hold of her only because I emailed dox online I got it.now my pharmacy informed me I only have 1 month prescription. when I informed dox online i was told i would have to book a follow up appointment. when I emailed dox online to ask why I was told I would be given 3 months prescription and not informined I only had 1 month I received no response. I'm not happy with my experience with this doctor or dox online

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Very quick to get an appointment

Very quick to get an appointment. Doctor was appropriately concerned and i felt listened to. When I realised the pharmacy I had asked them to send the prescription to was closed today, I emailed and they sent the prescription to a new pharmacy. I really really value this service for the lack of wait times and the low price.

2 August 2026
Unprompted review

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