the real time tracking didn't work for 3 days - showed as not even picked up at sender - and the next day it was delivered. All in all ok, but it is important to receive reliable information in real t... See more
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See what reviewers are saying
My favorite carrier in Denmark. They are fast, reliable and have the best prices for packages sent abroad.
I was well informed by GLS, the delivery time was extremely quick, the retrieval of the package was also quick and easy, and the package itself was completely intact. Very impressed!
Hurtig og super god information for afhentning. Tak fra en glad kunde.
Company details
About GLS Denmark
Written by the company
Det, du sender og modtager, betyder noget. Det véd vi hos GLS.
Og er det vigtigt for dig, er det vigtigt for os.
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Vi har mere end 1200 GLS-biler og 1.750 pakkeshops, så vi altid er tæt på dig. Vi leverer, hvor det passer dig bedst, og sørger for, din pakke kommer hurtigt og sikkert frem. Er du ikke hjemme, tager vi den med til din lokale PakkeShop, eller du kan give os fuldmagt til at lægge den et aftalt sted på adressen.
Du kan altid følge dine pakker via Track&Trace, som du finder her: http://bit.ly/findpakke
Du kan også følge dine pakker via GLS-appen, der giver dig det fulde overblik over dine pakker: Download den her: https://link.gls.dk/glsappen
Contact info
Kokmose 3, 6000, Kolding, Denmark
- 76331111
- gls-group.eu/dk/da/home
GLS-appen gør dit liv lidt nemmere
4.6
Excellent
2M reviews
Asks customers to review
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Trustworthy and always delivers on time
24 September 2025
Good services
20 July 2026
as usual timely delivery
16 July 2026
Fast delivery
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible
Terrible, my package took 4 days to arrive from China, I don't understand why the hell you don't pick up the package to deliver it?
20 July 2026
Unprompted review
Reply from GLS Denmark
Hello,
We have not yet received your package from the sender; therefore, we do not have any information regarding it.
If you have any questions, please contact the sender.
Best regards,
Sophie V – Customer Service
GLS Denmark A/S
An agreement for contactless delivery…
An agreement for contactless delivery was signed, but the package still wasn't delivered and was taken to the pickup point. What's the point of creating a system if it doesn't work?
20 July 2026
Unprompted review
Reply from GLS Denmark
Hi Chris
Thank you for sharing your experience with us 💙
I would really like to help you, but there is no parcelnumber given in your review, and therefore I cannot investigate the matter.
You are welcome to contact us on 76331111 or write to us at kontaktgls.dk 😊
I wish you a wonderful day ☀️
Best regards
Sofie H - Customer Service
The pakketshop was in a supermarket
The pakketshop was in a supermarket, but the delivery times were shorter than its open times, and this was not mentioned or announced (clearly beforehand) so I had to come back at times that were inconvenient .
17 July 2026
Reply from GLS Denmark
Hi Ana
Thank you for telling us about your experience 💙
I really appreciate you taking the time to send us your feedback about the ParcelShop
I have forwarded your experience to the responsible department 🤗
I wish you a nice day ☀️
Best regards
Mikkel S - Customer Service
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