GlobalFoodHub Reviews 

Finally found a local shop that stocks all my favourite brands.

The selection of frozen snacks is fantastic.

Complete lack of information about the delivery date

They sent frozen items via postNL and everything was almost melted by the time it reached me. there was no information on package about frozen items so delivery boy left the carton at main door of building and left. its a scam as tehy wrap everything in a carton for postNL. on top of that fresh veges are also day old and stale. i am unhappy and will never order again. not recommended

Very good service and a great experience overall. The team was extremely helpful, friendly, and professional. They responded quickly and made sure everything was clear and easy. I truly appreciate their support and would definitely recommend Global Food Hub to others.

Item came out to be missing in order.

Day 0:
Contacted support , did not receive reply for 2 days .

Day 2 : Contacted Again.
Received a reply that they indeed packed the item.

Day 3 : Asked for packing pictures and indeed they sent me picture of item prepared for packing.

It was very strange that Item was present during preparation of packing , but never made to the box that i opened on delivery.

I don't know what happened in-between, but i never got the item in the box, and since it happened for my first order , i don't have high hopes to make a second order.

Shipping and delivery used to be very good but lately it has been terrible. They advertise that the item will be shipped within 2-3 business days and delivered within 1-2 business days and here I am at 7 days (5 business days) with no information about when I will get my delivery. I ordered last Wednesday and till Monday they hadn't even shipped the package. Reconsider ordering from here if you want quick shipping and delivery.

I received the wrong item in my online order and contacted the store multiple times—by email and even in person. They admitted the mistake and promised a refund, but months have passed and I still haven’t received anything.

The item was clearly shown as in stock at the time of ordering, but after payment, they either didn’t deliver it or sent something else. Instead of refunding, they just added credit to my account without my approval. Getting your money back is extremely difficult, and customer service is unhelpful and unresponsive.

I do not recommend this store, especially for food products. Be very careful before ordering.

Multiple chips packages in my order where opened, contacted support and they said it's not a problem. They were not crispy anymore. Very bad customer service.

There was missing packet from my order and the answer from the support was that we packed all the items and the picture with items lying on the table was given as proof.

Edit: The solution was provided (the amount equivalent to the missing article was credited to my account). Thank you so much team for addressing the problem. It feels good that the customer's satisfaction is duly cared for. I would happily continue to shop from GFH.

Ordered groceries but received incomplete order with some items missing. Customer service was unhelpful, resolving nothing

Ordered groceries from Global food Hub,but delivery was delayed by 5 days.customer service was unresponsive.Product quailty was not okay,delivery experience was also poor.

Always check the Calculations while ordering(especially with discount code). From my experience they always have some wrong calculations which I had to report back then receive it as Store Credit.

I was really looking forward to trying GlobalFoodHub, but unfortunately, the food quality was a major letdown. I ordered a meal that was supposed to be freshy prepared, but when it arrived it was cold and tested like it had been siting they were using low quality suppliers. Needless to say, I won't be ordering from GlobalFoodHub again.

Service-wise it is probably the best online Indian grocery store, but many items are always sold-out. I was looking regularly to buy Basmati rice and some Masalas, but everytime they are sold-out. I don't know how an Indian grocery store cannot have Basmati rice and common Masalas normally in stock.

Fast delivery, great products, good communication. Great all round!

I ordered online from Belgium. Excellent experience : well organized internet site, fair prices, nicely packed and quickly delivered.
Highly recommended !

The Rice bag is broken. When it is delivered, the rice is pouring from package. Bad packaging, irresponsible delivery.

Products are fine
Delivery is slowest unfortunately in Germany. It always arrives more than a week after you order!

I got someone else order. This is now what I ordered!