GLAMIRA Reviews 

61,318
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,733 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning craftsmanship and beautiful presentation boxes featuring built-in lights that make receiving gifts for special occasions truly memorable. Consumers note that the items arrive securely packaged, offering a premium feel that matches the online descriptions perfectly. However, some reviewers were not happy with unexpected delivery delays and extended waiting times for their international packages. A few other people also felt that communication lacked transparency regarding tracking details and shipping status updates during these delays. Some people mentioned that certain products experienced unexpected durability issues over time.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the jewellery looks gorgeous and matches... See more

Quality

Clients share positive opinions on quality, highlighting that products are beautifully made, look fantastic,... See more

Delivery service

Customers had ambiguous experiences with delivery service. While many reviewers praised the secure,... See more

Order

Users describe ambiguous experiences regarding their orders. While some reviewers highlight that it was very... See more

Service

People report positive experiences with service, highlighting great communication and quick responses.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Extremely pleased with the item we ordered . We were a little concerned by repeated delays to delivery but when the pendant arrived we were delighted with the black opal pendant and are sure our Gr... See more

Company replied

Rated 5 out of 5 stars

The details regarding our order and shipping were precise and updated. The type of packaging was an extra bonus we received. We ordered two rings separately that were destined to be our wedding ri... See more

Company replied

Rated 5 out of 5 stars

This was my second order, couldn't be happier. The rings were even more beautiful than on the pictures and fit perfectly. The delivery was on time and the customer support were extremely helpful... See more

Company replied

Rated 5 out of 5 stars

Always a concern when spending a lot on jewellery, but the service was great, the quality exceptional, delivery was secure and well informed. Also a few extras came in the packaging that was very much... See more

Company replied


Company details

  1. Jeweler
  2. Fashion Accessories Store
  3. Handbags Shop
  4. Jewelry Designer
  5. Jewellery Manufacturer
  6. Jewelry Store

About GLAMIRA

Written by the company

Glamira

At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou

Crafted for You, Inspired by You:

Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou

Customer-Centric Approach:

At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.

Luxury Jewelry Production Process

Artistry and Precision:

Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.

Rings and Necklaces Fashion and Beauty

Why Choose GLAMIRA? ✨

  • 💎 Tailored to You: Custom designs that reflect your style.
  • 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
  • 🚀 Fast & Secure Shipping: Delivered safely to your door.
  • 🌱 Ethically Sourced: Sustainable, conflict-free materials.
  • 🌍 Globally Trusted: Excellence in every detail, worldwide.

Shop with Confidence

Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.

Trusted by Millions Worldwide

GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.


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Contact info

4.3

Excellent

TrustScore 4.5 out of 5

61K reviews

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4.3

All reviews

(61,318)

8,544 reviews in the last 12 months

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Rated 1 out of 5 stars

They are not answering me

They are not answering me, so late with my order, postponed it once and still didn't make it on time the second time. I want to talk to someone and figure it out - because now I am being ignored, a surprise ruined. Thank you Glamira, so flattered.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing service and…

Extremely disappointing service and communication

I ordered a ring from Glamira on 4 July, and I was told it would be delivered by 15 July. It finally arrived on 22 July, already later than the promised date.

On 4 August, I sent the ring back for resizing. Today is 7 September, and I still don’t have my ring back. That is over a month just for a resize.

I’ve tried calling their customer service, but I’ve spent around an hour waiting on the phone with nobody answering. I’ve also contacted them via WhatsApp, and for the last 4 days nobody has even bothered to reply.

Honestly, this is ridiculous. It feels like it would have been faster to make a completely new ring from scratch than to resize this one.

The delays are frustrating enough, but the complete lack of communication makes the situation even worse. I expected much better service, especially when ordering something as important as an engagement/wedding ring.

Very disappointing experience.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Shocking service and contradictory lies about a delayed present

I placed an order for a bespoke ring on the 24th of August 2026. Not only has GLAMIRA completely missed their estimated delivery window, but their customer support is actively providing contradictory information to cover up the delay.I received an email from an agent named Marie stating that my item was at a "critical stage of dispatch from the distribution centre." However, on the exact same morning, their WhatsApp live chat support completely contradicted this, explicitly stating that they are still waiting for the item to even arrive at the center and they have no delivery date.It is completely unacceptable to give customers the runaround regarding expensive jewelry meant for a special occasion. I have explicitly stated I want the item, yet they completely ignore formal requests for compensation regarding the embarrassment this delay has caused. I am giving them 24 hours to provide a valid tracking number before I initiate a formal transaction dispute with my bank. Shocking and unprofessional business practice

24 August 2026
Unprompted review
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Reply from GLAMIRA

Dear Customer,

Thank you for your feedback.

Each GLAMIRA piece is individually made to order for the customer. Your order was already on its way to you through our normal process, and tracking information reaches our customers as a matter of course, independently of any other step.

Our team remains available to you through our customer service portal.

GLAMIRA satisfaction team

Rated 5 out of 5 stars

Service

Service , product, and delivery all beyond

5 September 2026
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Reply from GLAMIRA

Dear Muhanad,

Thank you for your wonderful feedback. We are thrilled to hear that our service, product quality, and delivery exceeded your expectations.

Crafting beautiful pieces and providing a seamless experience for our customers is our highest priority. We look forward to creating more special jewelry for you in the future.

Best regards,
GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Truly special

Delivery took a few days more than expected, but the end result was absolutely worth it. Great ring, amazing packaging - feels premium from the moment you open it.

DHL Express also came in clutch - package came internationally literally less than 1 day after it was sent for delivery

5 September 2026
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Reply from GLAMIRA

Dear Rares-Valentin,

Thank you for sharing your wonderful experience. We are thrilled to hear that you love your ring and that our premium packaging added to the special moment.

Each GLAMIRA piece is individually crafted to ensure the highest quality, and we are glad the final delivery process exceeded your expectations. We hope your jewelry brings you joy for years to come.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

I love my wedding ring

I love my wedding ring. Timely delivery and secure packaging. I would suggest keeping the customer up to date with the process, had to keep logging in the account to see updates.

5 September 2026
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Reply from GLAMIRA

Dear Customer,

Thank you for your wonderful feedback. We are delighted to hear that you love your wedding ring and that you were pleased with the timely delivery and secure packaging.

We appreciate your suggestion regarding process updates, as customer feedback is valuable to our continuous improvement efforts.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Super high quality and delivered with…

Super high quality and delivered with care

5 September 2026
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Reply from GLAMIRA

Dear Luciana,

Thank you for your wonderful review highlighting the high quality of your jewelry and the care taken during its delivery. We take great pride in our craftsmanship and are thrilled that your piece arrived safely.

We hope you enjoy your GLAMIRA jewelry for years to come.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Brilliant shop!

Brilliant shop!! Highly recommend!

4 September 2026
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Reply from GLAMIRA

Dear Aleksandar,

Thank you for your fantastic review and for highly recommending GLAMIRA. We are delighted to hear that you had such a brilliant experience with us.

We look forward to creating more beautiful pieces for you in the future.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars
GLAMIRA logo

Reply from GLAMIRA

Dear Cristina,

Thank you for your wonderful feedback. We are delighted that you appreciate our designs and found the ordering process to be so seamless.

We look forward to crafting more beautiful pieces for you in the future.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

I am very happy with it and am sure my…

I am very happy with it and am sure my wife to be will love it thank you very much 😊

5 September 2026
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Reply from GLAMIRA

Dear Janice,

Thank you for sharing your wonderful feedback with us. We are delighted to hear that you are so happy with your chosen piece.

We understand the significance of such special occasions and hope your wife-to-be loves it just as much.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Amazing rings come what we expect…

Amazing rings come what we expect recommend

5 September 2026
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Reply from GLAMIRA

Dear Nauris,

Thank you for your wonderful review and for recommending GLAMIRA.

We are thrilled that your rings met your expectations and that you are happy with the final result. We look forward to the opportunity to craft more beautiful pieces for you in the future.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

I am very happy with how the ring came out

I am very happy with how the ring came out, they did delay it a bit and I am assuming that they had some technical difficulties, but whatever it was they did it to possibly fix or remake the ring which I appreciate.

The ring did come out very nicely, it looks very good and they even followed the engraving that I requested so nicely.

The only downside I had, was getting updated on the delivery, the date it was estimated to arrive changed because of the technical difficulties, and after that I barely had any updates.

The contact support on WhatsApp were also quite slow to respond, and unfortunately whenever I did receive the box, the outer box that gets delivered was slightly damaged on the side.

Either way, the ring was safe, it came with a cute nice box for the ring that has a little light, and overall it all came out really nicely.

4 September 2026
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Reply from GLAMIRA

Dear Alexandru,

Thank you for your wonderful review and for highlighting the beautiful craftsmanship of your ring, the custom engraving, and the lighted presentation box.

Each GLAMIRA piece is individually crafted to meet our strict quality standards, which can occasionally adjust the production timeline to ensure a perfect result. We appreciate your feedback regarding the delivery updates and are thrilled that you are so happy with the final piece.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

JUST perfect

Everything is good ,Its really good job ,Ring Is awesome ,And my girlfriend say yes ,She was really satisfied ,im no english i Have no idea if Its make Sence :)

4 September 2026
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Reply from GLAMIRA

Dear Tomáš,

Thank you for sharing your wonderful news with us! We are thrilled to hear that she said yes and that you are both completely satisfied with the craftsmanship of the ring.

Wishing you both a lifetime of happiness together.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Beautiful ring, excellent qualityд

I’m very happy with the ring. It looks beautiful, the quality is excellent, and it fully met my expectations. I’m very satisfied with my purchase.

4 September 2026
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Reply from GLAMIRA

Dear Андрей,

Thank you for sharing your wonderful feedback. We are delighted to hear that you are happy with your ring and that its beautiful design and excellent craftsmanship have fully met your expectations.

We appreciate your trust in GLAMIRA and hope you enjoy your exquisite piece for years to come.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Everything went smooth and easy, product looks good and well made

Everything was smooth and easy, I picked my item, customized it, paid for it and waited. There were constant updates of the process on Glamira site and it arrived to my adress exactly on the date it was stated to arrive. Packaging was good. My item looks beautiful and well made and that's all I can say about it for now. I would recommend buying from this site.

3 September 2026
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Reply from GLAMIRA

Dear Customer,

Thank you for your wonderful feedback and for highlighting our smooth customization process, timely delivery, and the craftsmanship of your beautiful piece.

We truly appreciate your recommendation and are delighted that you had such a positive experience with us.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Perfect quality 👌

4 September 2026
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Reply from GLAMIRA

Dear Sara,

Thank you for your fantastic review. We are delighted to hear that you are so pleased with the perfect quality of your jewelry.

We stand by the craftsmanship of our products and look forward to welcoming you back in the future.

Best regards,

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

I was sceptic at first however I am very happy with my jewellery and the packaging

I wasn’t sure about ordering jewellery online without seeing it however I am very happy with my purchase both in terms of quality and overall service

5 September 2026
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Reply from GLAMIRA

Dear Lada,

Thank you for choosing GLAMIRA and for sharing your wonderful feedback regarding our jewelry, packaging, and overall service.

We understand that ordering fine jewelry online can be a significant decision, and we are thrilled that our craftsmanship and quality exceeded your expectations.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Beautiful ring and good service

I bought a men's silver ring for my fiancé for our engagement, and he loved it.
The ring arrived in excellent condition, with good quality packaging and a lovely ring box including a light. It had the correct engraving on the inside of the ring. Delivery took around 3 weeks, so order well in advance of your occasion.

2 September 2026
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Reply from GLAMIRA

Dear Maha,

Thank you for sharing your wonderful experience. We are thrilled to hear that your fiancé loved the silver ring and that you appreciated the quality of our packaging and the precise engraving.

Each GLAMIRA piece is individually crafted to order, which ensures the highest level of detail for your special occasion. We wish you both a beautiful engagement and look forward to serving you again.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Stilish and versatile

Great job!!!

3 September 2026
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Reply from GLAMIRA

Dear Customer,

Thank you for your fantastic review. We are delighted that you find your GLAMIRA jewelry to be stylish and versatile.

Our team takes great pride in crafting pieces that beautifully complement our customers' unique styles.

GLAMIRA customer satisfaction team

Rated 5 out of 5 stars

Very satisfied!!!

Very satisfied!!!
Thank you Glamira ❤️

2 September 2026
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Reply from GLAMIRA

Dear Corina,

Thank you for your wonderful feedback and for choosing GLAMIRA.

We are thrilled to hear that you are very satisfied with your experience and our handcrafted jewelry.

GLAMIRA customer satisfaction team

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