Genki - Insurance for Nomads Reviews 

Genki was great! Their customer service was very helpful.

Absolute professional service! They are quick accurate and so kind.

Very fast and easy, great communication, and cancellation is not a hassle.

I am traveling full time and one of the big challenges was figuring out affordable health care coverage. Luckily I heard about Genki, which was a life safer, at what I think was a very reasonable rate. It fully covered me while outside of the U.S., but also has a level of coverage to provide up to 6 weeks coverage while I am back in the U.S. Customer service was great! Very quick responses to any of my questions.

And an age where it takes forever to get to someone who can help, get a complete answer from large institutions, have clear and direct information, transparency, and kindness, GENKI is superior. Everything from the information you get upon signing up, to the ease of transaction over the months of coverage, to the complete and transparent options. Should you need to cancel because you’re going back home, everything has been above board, transparent, and easy. Highly recommend.

Great that Genki offers insurance without having to have a legal address. ♥️
Perfect service, easy website. I love it!!!

Absolutely brilliant service including answering questions really fast by WhatsApp …

After falling ill with food poisoning in a remote area, Genki provided incredible support. Their team guided me through the entire process and covered my diagnostic expenses immediately. Highly recommend their service.

Genki has been a pleasure to deal with, and has always treated us fairly, and responded to any issues quickly and helpfully.

Would highly recommend for anyone looking for travel insurance.

Great service, easy to navigate.

Very fast communication and clear answers first time making insurance being already abroad. It gives alot of confidence and support. Thank you.

Amazing service and really quick for the refunds, cancelling only because I returned home. Will sign up again as soon as I leave.

I've been a customer for years. Only submitted 1 claim so far. They have come back for additional information, there was a few back and forth message exchange, but even with that, the whole process was handled in 1 week, from the first submission to payout.

Had them for 4 years, they always paid back when I got sick and needed to visit hospital.

Only thing I didn't like is thater had some minor health expenses that were below the minimum limit allowed to get reimbursed. So apparently unless you get really bad, you can't cover your medical expenses with the health insurance. So I ended up paying for a health insurance I wasn't able to use and still had to pay for medical attention out of my pocket, twice.

easy form to fill out

Had a case of food poisoning in Bali and immediately went to the doctor as I had a flight the following day so wanted to get sorted out.
The doctors gave me an overpriced IV package (around 300e for some basic medicine). Seeing that they charged around 40e for just paracetamol, I was sure the insurance would not pay out the full amount.
However, I filed a claim and after just 2 working days, I got approved for a full refund.
Overall, a very smooth and painless experience, will definitely be using Genki in the future!

The best insurance ever while traveling the world. I was hospitalized in Bangkok and they were very useful and fast. I didn't not pay anything and I stay 4 nights at the hospital with several test for kidney stones.