My beautiful necklace arrived timely. Smaller than expected however very beautiful. Due to the size, I would say I over paid based on my research after the necklace arrived;however, I am still very m... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The necklace its self is absolutely beautiful and exactly what I was hoping for. I saw a friend wearing one and I had to have one. The only thing keeping me from giving this 5 stars is the shipping. T... See more
Company replied
a ring was stolen out of my car and i was told it unfortunately cannot be replaced. i purchased a new one and after some initial delay it was delivered and in perfect condition. the customer service t... See more
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Looks like great quality, I didn't know it comes from outside of the country and at first ups make me pay a tariffs of importation. A few hour after I wrote client service and I got a remboursement.
Company replied
Company details
Written by the company
Gelin Diamond is a jewelry company operating in 15 countries, combining high quality materials with unique designs at affordable prices. We are one of the brightest jewelry companies that prioritize customer satisfaction and elegance since 2011. Affordable pricing is one of the core values of our company. In order to achieve this, we work with our expert local producers.
Contact info
78 John Miller Way Suite 1015, Kearny, NJ 07032, 07032, Kearny, United States
- 18339333854
- contact@gelindiamond.com
- gelindiamond.com
4.1
Great
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 2 weeks
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Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you love the jewelry, quality, and value. We truly appreciate your support! ✨
Happy with my purchase
I recently purchased an emerald cut birthstone pendant as a gift for a friend. Even though it’s small, it really stands out when worn! The quality is solid. I’m not nervous the stone will fall out someday. Shipping was fast. The only reason I’m giving 4 stars is because the jewelry box was damaged during shipping. The pendant itself was unharmed. I don’t save boxes so for myself I wouldn’t care, but since it was a gift I would’ve preferred a better presentation. Overall though I had a good experience and would definitely purchase again!
20 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your thoughtful feedback! We’re delighted you loved the pendant and appreciated its quality. We’re sorry about the damaged gift box and truly appreciate you bringing this to our attention. We look forward to serving you again! ✨
Gorgeous bracelet!
I ordered a bracelet as a gift for my daughter who is getting married. It arrived quickly, is beautifully presented in a box, packed safely and is gorgeous! It is exactly what I was hoping to find for her! I will be purchasing more jewelry from Gelin Diamond!
26 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your heartfelt feedback! We’re honored to be part of such a special occasion and delighted that the bracelet was exactly what you hoped for. We truly appreciate your support and look forward to serving you again! ✨
Customer
YES, THEY TOOK GOOD CARE OF MY ISSUE. Sent me a return label do that I could address my sizing issue. The ring is gorgeous just a bit to big in size. However, they made it right. Great fCustomer Service by Danielle Reed Thanks again !
Chris Trujillo
4 September 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re glad Danielle could assist with the sizing issue and make the process smooth for you. We truly appreciate your support and are delighted you love the ring! ✨
The quality and the shipping was…
The quality and the shipping was amazing. Great packaging, product, and stunning
1 September 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled to hear you loved the quality, packaging, and fast shipping. Your support truly means a lot to us! ✨
The ring I ordered from Gelin is… Diamond Cross Ring.
The ring I ordered from Gelin is beautiful. I was shopping for a ring with significant personal meaning, and it was exactly what I envisioned. Stunning.
15 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your heartfelt feedback! We’re honored that the ring holds such special meaning and was exactly what you envisioned. Your support truly means a lot to us! ✨
It is great quality and is just like…
It is great quality and is just like the picture.
3 September 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear you’re happy with the quality and that the piece matched your expectations. We truly appreciate your support! ✨
I love the letter charm
I love the letter charm. Its tiny and cute. I bought the letter and number so i love them both
3 September 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your lovely feedback! We’re thrilled to hear you love both your letter and number charms. Your support truly means a lot to us! ✨
Beautiful solid gold diamond ring
My wedding ring came after more than a week as it was international shipping, but it was perfect. Loved how it shiny and beautiful it looked. Would purchase again as they have great price points.
26 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your lovely feedback! We’re thrilled to hear you love your wedding ring and found it beautiful and well-priced. We truly appreciate your support and look forward to serving you again! ✨
Great choices
Great choices. Great prices. Beautiful jewelry. My friend loved the two circles bracelet. She lost her most favorite brother-in-law. I knew I needed to give her something special and ever lasting. She loves it. Thank you.
18 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for sharing this with us. We’re truly honored that our bracelet could be part of such a meaningful gift. We’re so glad your friend loves it, and we deeply appreciate your support. 💛
The supposed solid 14K white gold chain…
The supposed solid 14K white gold chain has started changing color. Real gold doesn’t do that!!!
3 September 2026
Unprompted review
They have made every purchase such an…
They have made every purchase such an easy experience! The quality is always amazing in the products!
13 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your continued support! We’re thrilled to hear you’ve had an easy experience and love the quality of your pieces. It truly means a lot to us! ✨
I received my cross necklace and love…
I received my cross necklace and love it. The quality and the craftsmanship is beautiful and it’ll be something that I treasure for a very long time.
27 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your heartfelt feedback! We’re thrilled to hear you love your cross necklace and appreciate its quality and craftsmanship. We’re honored it will be a piece you treasure for years to come! ✨
Easy ordering and super fast shipping…
Easy ordering and super fast shipping with immediate tracking information. Loved my pendant so much I ordered 2 more for my sisters.
4 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re thrilled you loved your pendant enough to order two more for your sisters. Your continued support truly means a lot to us! ✨💛
A last gift I gave to someone whom I…
A last gift I gave to someone whom I truly love with all my heart. I wasn’t there for their actual reaction but I’m sure they loved it. Thank you 🙏🏽
24 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for sharing this with us. We’re truly honored that our piece was part of such a meaningful gift. Your trust and kind words mean a lot to us! 💛✨
My order was easy and arrived fast
My order was easy and arrived fast. My cross is beautiful and elegant. It sits perfectly on my gold chain and it suits me perfectly. The size is perfect and you can appreciate the quality of the cross.
17 August 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear your cross is a perfect fit and that you love its beauty and quality. Your support truly means a lot to us! ✨
Reply from Gelin Diamond
Thank you for your honest feedback! We’re sorry the ring felt smaller than expected, and we truly appreciate your comments. Your feedback helps us improve! ✨
Two weeks and still not arrived
I ordered this ring to give to my daughter for a week away with she and me. The ring did not arrive on time, and now it is two weeks later and it has still not arrived.
27 July 2026
The necklace was a beautiful gift for…
The necklace was a beautiful gift for our niece and it was delivered very quick given it had to travel from Europe to North America. There was an unexpected import tax we had to pay upon delivery.
7 July 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your kind feedback! We’re delighted to hear the necklace made a beautiful gift for your niece and that it arrived so quickly. We also appreciate your note about the unexpected import tax, and your feedback is truly valuable to us. Thank you for your support! ✨💛
Very Pleased
I am very pleased with my experience shopping with Gelin Diamond Jewelry. After placing the order, the product was shipped very quickly and arrived in great condition within the next few days.
The customer service was fantastic as well, with a friendly email being sent almost immediately to let me know that it had arrived, and left instructions on how to leave a review.
6 July 2026
Unprompted review
Reply from Gelin Diamond
Thank you so much for your wonderful feedback! We’re delighted to hear you had a great shopping experience and were happy with our shipping and customer service. Your kind words and support truly mean a lot to us! ✨💛
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