Course material is very clear and comprehensive of all you need to know to provide responsible service of alcohol and gambling. For each section you have read, there are multiple choice questions to h... See more
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GTA provides online training which is fast and easy, making it an enjoyable learning experience. We offer the best quality courses & support at the lowest prices. Customer satisfaction is primary for us - we provide support even on weekends and public holidays. A happy customer is our greatest asset!
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Same-day Certificate. Yes, you read it right.
PO Box 698, 4520, Samford, Australia
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I had some problems with playing scenarios video, have sent email to team assistance and got reply email with helpful in next day. thank you
good enjoyed the lessons very easy to understand the experience was superb
I kept getting emails with the wrong information on them saying I hadn't completed parts I had completed. I had to redo my profile about 6 times. It took ages for things to get assessed. It was just way harder and took long than it should have
Reply from Galaxy Training Australia
Simple and straightforward easy to navigate and complete courses
It’s very útil and the prepare easy for the people
Reply from Galaxy Training Australia
The course design is very reasonable and specific, and the simulated scenario training helps me better handle real-world problems. Overall, it was a very good experience.
Reply from Galaxy Training Australia
User friendly, informative with guidance, fits in & around your schedules, great timeframe to complete, assessment tasks easy to submit, fast feedback.
Reply from Galaxy Training Australia
As a TAE qualified professional with many years of training experience, I can say this course was “satisfactory”. The courseware was adequate, but the submission interface was problematic. I had to submit the four “practical” assessments twice to get them completed.
After the first round of submissions, it took days to get confirmation that they had NOT uploaded. Online support was vague in its communication and not what I would call “supportive”.
That being said, it got the job done. Which is the baseline for any RTO.
So it gets three stars for being “just average”.
Reply from Galaxy Training Australia
Reply from Galaxy Training Australia
Reply from Galaxy Training Australia
Reply from Galaxy Training Australia
The website is smooth and easy to use. The questions are clear and easy to understand, and everything is quick and efficient.
Reply from Galaxy Training Australia
Passing the RSA assessment was a great experience! The materials were well-structured, and the practical scenarios really helped me understand how to communicate effectively and professionally under RSA regulations and venue policies. The instructions for the video recording were super clear and easy to follow. Thank you so much for such a high-quality course!
Reply from Galaxy Training Australia
I learned how important it is to refuse service to intoxicated people and how to do so appropriately.
The course itself was great, and it reinforced the key lessons throughout the training.
One thing I wish the course had shown was my overall progress—specifically, how many lessons and questions were left. The course included more than 80 questions and 15 lessons, but at the beginning I thought there were only about 20 questions. Not knowing how much was left made it harder to stay motivated because I didn't have a clear sense of the goal.
Reply from Galaxy Training Australia
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