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Galaxy Training Australia Reviews 

13,683
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the course material to be clear, comprehensive, and easy to follow, with many appreciating the practical content and video segments for better understanding. The online platform is frequently praised for being user-friendly, well-laid out, and simple to navigate, allowing individuals to complete training at their own pace. The service provided is often described as fast, efficient, and reliable, with prompt assistance and quick processing of assessments and certificates. People also highlight the helpfulness of the staff and the overall smooth experience from start to finish, making it a highly recommended option for training.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting that the website and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and user-friendly, which... See more

Service

Consumers find service to be positive, with many reviewers describing it as fast, easy to use, and reliable.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness and professionalism.... See more

Instructions

Reviewers mention positive feedback about instructions, consistently finding them clear, easy to follow, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Course material is very clear and comprehensive of all you need to know to provide responsible service of alcohol and gambling. For each section you have read, there are multiple choice questions to h... See more

Company replied

Rated 5 out of 5 stars

This sites legit and is very transparent about what you’ll get out from it. The questions were understandable, the index itself before the questions gave clear, concise information. The price is cheap... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Galaxy Training Australia! The online course website was super user-friendly and the layout was incredibly clear. It allowed me to complete the training at my own pace without any has... See more

Company replied

Rated 5 out of 5 stars

This training was great specially because you can take your time to read and re-read the information in case any doubt. All from the comodity of your home, coffee o library

Company replied


Company details

  1. #1 of 2 best companies in Vocational School
  2. #1 of 1 best companies in Hospitality and Tourism School
  3. #1 of 2 best companies in Training School

About Galaxy Training Australia

Written by the company

Promo Image
Leading RTO in RSA Online and RSG Online courses with primary focus on imparting knowledge.

GTA provides online training which is fast and easy, making it an enjoyable learning experience. We offer the best quality courses & support at the lowest prices. Customer satisfaction is primary for us - we provide support even on weekends and public holidays. A happy customer is our greatest asset!

GTA believes in "Priority Support - Comes Standard"

Written by the company

Prompt & Extended-Hours Support - When you need it
Our students recommend us is due to the - excellent, prompt and friendly support, we provide when it is needed the most. We take great pride in offering the best customer service and support in the industry. Our support hours extend from 8 AM until 8 PM, including weekends and public holidays. We are there for you, always!
WE SPECIALISE IN RSA & RSG ONLINE COURSES
We, at GTA, believe in delivering accurate knowledge that would help our students make a career in their chosen field. We deliver a comprehensive education, ensuring you don’t just have the certifications, but the knowledge required to succeed and achieve your goals. Our primary focus is on imparting knowledge. Therefore, we are able to offer the best quality courses & support at the lowest prices.

Instant Certificate After Completion

Same-day Certificate. Yes, you read it right.

We provide instant certification that does not require you to wait. Upon successful completion of a course, a Nationally Recognised Statement of Attainment is instantly available for download. Hassle-free no wait experience, just for you!

Contact info

4.8

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(13,683)

1,633 reviews in the last 12 months

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Rated 2 out of 5 stars

Try a different provider

I kept getting emails with the wrong information on them saying I hadn't completed parts I had completed. I had to redo my profile about 6 times. It took ages for things to get assessed. It was just way harder and took long than it should have

16 July 2026
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Reply from Galaxy Training Australia

Dear SIOBHAN FERGUSON, Thank you for the feedback!

Rated 5 out of 5 stars

Good experience for GSA

The course design is very reasonable and specific, and the simulated scenario training helps me better handle real-world problems. Overall, it was a very good experience.

19 July 2026
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Reply from Galaxy Training Australia

Dear Changling, Thank you for your balanced and fair review of Galaxy Training Australia. We're glad you felt our training program met your expectations. We've worked hard on it, and we're pleased our efforts resonated with you. Again, thank you for your feedback!

Rated 5 out of 5 stars

User friendly

User friendly, informative with guidance, fits in & around your schedules, great timeframe to complete, assessment tasks easy to submit, fast feedback.

14 July 2026
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Reply from Galaxy Training Australia

Dear Alicia, Thank you for your balanced and fair review of Galaxy Training Australia. We're glad you felt our training program met your expectations. We've worked hard on it, and we're pleased our efforts resonated with you. Again, thank you for your feedback!

Rated 3 out of 5 stars

RSA gets an SA.

As a TAE qualified professional with many years of training experience, I can say this course was “satisfactory”. The courseware was adequate, but the submission interface was problematic. I had to submit the four “practical” assessments twice to get them completed.

After the first round of submissions, it took days to get confirmation that they had NOT uploaded. Online support was vague in its communication and not what I would call “supportive”.

That being said, it got the job done. Which is the baseline for any RTO.

So it gets three stars for being “just average”.

15 July 2026
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Reply from Galaxy Training Australia

Dear Mase, Thank you for the feedback!

Rated 5 out of 5 stars

Easy to follow

Easy to follow, good examples and videos.

14 July 2026
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Reply from Galaxy Training Australia

Dear Zen, Thank you for the great review!

Rated 5 out of 5 stars

User friendly

User friendly

12 July 2026
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Reply from Galaxy Training Australia

Dear Hui Lin, Thank you for the great review!

Rated 5 out of 5 stars

Good

The website is smooth and easy to use. The questions are clear and easy to understand, and everything is quick and efficient.

15 July 2026
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Reply from Galaxy Training Australia

Dear YU TUNG, Thank you for the great review!

Rated 5 out of 5 stars

Passing the RSA assessment was a great…

Passing the RSA assessment was a great experience! The materials were well-structured, and the practical scenarios really helped me understand how to communicate effectively and professionally under RSA regulations and venue policies. The instructions for the video recording were super clear and easy to follow. Thank you so much for such a high-quality course!

16 July 2026
Unprompted review
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Reply from Galaxy Training Australia

Dear Wanda Li, Thank you for your balanced and fair review of Galaxy Training Australia. We're glad you felt our training program met your expectations. We've worked hard on it, and we're pleased our efforts resonated with you. Again, thank you for your feedback!

Rated 5 out of 5 stars

there're over 15 lessons and 80 questions

I learned how important it is to refuse service to intoxicated people and how to do so appropriately.

The course itself was great, and it reinforced the key lessons throughout the training.

One thing I wish the course had shown was my overall progress—specifically, how many lessons and questions were left. The course included more than 80 questions and 15 lessons, but at the beginning I thought there were only about 20 questions. Not knowing how much was left made it harder to stay motivated because I didn't have a clear sense of the goal.

16 July 2026
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Reply from Galaxy Training Australia

Dear Shiho, Thank you for the review. The index is provided on the left side of the screen to show your course progress. Again, thank you for the feedback.

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