I placed a limit order and discovered the order was not processed while the limit price was hit. Bart Brands acknowledged the problem immediately when I called and fixed the issue within minutes. A st... See more
Company replied
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See what reviewers are saying
High-level professionals! Extremely efficient client servicing and follow-up. You know you buy physical gold, silver or platinum and they communicate very clearly on what you have where. I can absolu... See more
Company replied
Hi. Withdrawals quickly during work days added your bank account contact company services, Email or phone consult Genuine. Trust is good loyalty this company reliable no complaints people! I suggest... See more
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Simple & trustworthy is how I would describe the GoldRepublic experience. For me personally, GR creates a 'third space' between physical and paper gold/silver, where you are allocated a piece of physi... See more
Company replied
Company details
- Gold and Silver Trading Company
- Alternative Financial Service
- Gold Dealer
- Investment Company
- Non-Bank Financial Service
About GoldRepublic
Written by the company
With over €1,6 billion (approximately $1,9 billion / £1,4 billion) in securely stored precious metals for more than 100,000 investors, GoldRepublic is the leading European platform for physical precious metals. We are trusted by investors seeking a reliable safeguard against market volatility.
Founded in response to the 2008 financial crisis, GoldRepublic was created to provide a transparent and secure alternative to traditional investment options.
What began as a solution to the opaque practices in the gold industry has grown into a well-established player in the precious metals market.
At GoldRepublic, our mission is to restore clarity and trust in the world of precious metal investing.
Written by the company
Contact info
Brouwersgracht 77, 1015 GC, Amsterdam, Netherlands
- +31 (0) 20 794 6021
- support@goldrepublic.com
- goldrepublic.com
New customer? Use code TRUSTGOLD
4.6
Excellent
4K reviews
Asks customers to review
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High-level professionals
High-level professionals! Extremely efficient client servicing and follow-up. You know you buy physical gold, silver or platinum and they communicate very clearly on what you have where. I can absolutely recommend working with them!
13 April 2026
Reply from GoldRepublic
Dear Marianne,
Thank you very much for your wonderful review. We are delighted to hear that you value our professional service, clear communication, and efficient follow-up. It is our goal to provide complete transparency about your precious metals and their secure storage.
Should you ever have any questions, our team is always happy to assist you.
Kind regards,
Team GoldRepublic
Savings plan is good
24 June 2026
Reply from GoldRepublic
Dear Mr. Sundaram,
Thank you for your positive review. We are pleased to hear that you are happy with our savings plan. Making precious metals investing accessible and straightforward is one of our key goals.
If you ever have any questions, our team is always happy to assist you.
Kind regards,
Team GoldRepublic
Limit order issue solved
I placed a limit order and discovered the order was not processed while the limit price was hit. Bart Brands acknowledged the problem immediately when I called and fixed the issue within minutes. A strong GR performance by taking ownership of the issue and fixing the problem with urgency. Many thanks Bart!
24 June 2026
Reply from GoldRepublic
Dear Customer,
Thank you for your thoughtful review. We appreciate your understanding and are pleased to hear that the issue was resolved quickly. Taking ownership and providing prompt support are important to us, and we will certainly pass your kind words on to Bart.
Should you ever need assistance again, our team is always happy to help.
Kind regards,
Team GoldRepublic
The validation failed initially due to…
The validation failed initially due to timeout on my side (forgot to look at the phone), but after it was hard to restart the process on the mobile phone. I had to use a browser.
9 June 2026
Reply from GoldRepublic
Dear Ghihanis,
Thank you for taking the time to leave a review.
We are pleased to hear that the validation was ultimately completed successfully. In your case, the initial validation attempt timed out because the verification request was not completed in time. We appreciate you sharing your experience regarding the restart of the process on mobile.
Feedback like this helps us continue improving the onboarding experience for our users. We are glad that you were able to complete the verification through your browser and get everything set up successfully.
Thank you for your trust in GoldRepublic.
Kind regards,
Team GoldRepublic
Reply from GoldRepublic
Dear Customer,
Thank you very much for your positive review. We are pleased to hear that you experience GoldRepublic as a professional and trustworthy platform and that your experience has been smooth overall.
Should you have any further questions or need assistance in the future, our team is always happy to help.
Kind regards,
Team GoldRepublic
Threatening communication — glad I tested before investing big
I opened this account to test GoldRepublic before committing to a larger investment — and I’m relieved I did.
When a small payment issue occurred that I had overlooked, instead of a friendly reminder, I received a threatening letter warning me that my gold would be sold and a fee above that. No prior contact, no polite nudge — just an immediate threat.
While the payment issue may have been on my end, this is no way to treat a customer. I will be closing my account. If this is how GoldRepublic handles small issues, I can only imagine what a larger investment would look like.
18 May 2026
Unprompted review
Reply from GoldRepublic
Dear Ash,
Thank you for taking the time to share your feedback. We are sorry to hear that our communication was experienced this way, as this is certainly not our intention.
When a purchase is made through a savings plan, the precious metals are purchased immediately on behalf of the customer. This means the order has already been executed and the metals have already been allocated to the account, while the related payment is still expected. In practice, this means we are effectively advancing the purchase while the customer has already received ownership of the precious metals.
For this reason, it is important that outstanding payments are settled. Before any further steps are taken, we send multiple reminders and always aim to resolve the matter together with the customer. Only in exceptional situations, when payments remain unpaid for a prolonged period, can a sale of precious metals become necessary to cover the costs already incurred.
We always remain open to discussing a suitable solution and are generally very flexible in these situations. Based on this review alone, we unfortunately cannot view the specifics of your case, so we kindly invite you to contact us directly via support@goldrepublic.com
so we can assist you personally.
Kind regards,
Team GoldRepublic
Reducing fees and the difference between the buying and selling price
Fees is too much and price sell or buy is also too much
Hope to make it lees for that any person can buying or selling more with more benefits
12 May 2026
Reply from GoldRepublic
Dear Harmo,
Thank you for taking the time to share your feedback. We understand that fees and the spread between buying and selling prices are important considerations when investing in precious metals.
At GoldRepublic, we aim to maintain transparent and competitive pricing while ensuring secure storage, reliable service, and efficient transactions for our clients. We truly value feedback such as yours and take these comments seriously as part of the continuous improvement of our platform and services.
We appreciate your suggestions and your trust in GoldRepublic. Should you have any further questions, our team is always happy to assist you.
Kind regards,
Team GoldRepublic
They helped very well
I maked a mistake by the transfer but in the morning a call to your office and they helped me, alsoo they called me back that same day to check if all is correct and tha transfer arrived. I hope the money on gold will grow for me very well. Thanks
6 May 2026
Reply from GoldRepublic
Dear Customer,
Thank you very much for your kind review. We are glad to hear that our team was able to assist you quickly after the transfer issue and that everything was resolved correctly. Providing personal support and clear communication is very important to us.
We appreciate your trust in GoldRepublic and hope your investment performs well for you in the future. Should you have any further questions, our team is always happy to assist you.
Kind regards,
Team GoldRepublic
Good customer service
1 May 2026
Reply from GoldRepublic
Dear customer,
Thank you for your positive review and for sharing your experience with GoldRepublic. We are pleased to hear that you are satisfied with our customer service. Providing clear, professional, and timely support to our clients is very important to us.
Thank you for your trust in GoldRepublic.
Kind regards,
Team GoldRepublic
reliable!!
1 May 2026
Reply from GoldRepublic
Dear Mr. Bouter,
Thank you very much for your positive review. We are pleased to hear that you experience GoldRepublic as reliable. Trust and transparency are very important to us, and we greatly appreciate your confidence in our services.
If you ever have any questions, our team is always here to help.
Kind regards,
Team GoldRepublic
Reply from GoldRepublic
Geachte heer/mevrouw Kansen,
Dank u wel voor uw feedback. Wij waarderen het dat u onze dienstverlening als duidelijk en doelgericht ervaart.
Heeft u nog vragen of kunnen wij u ergens mee helpen, dan vernemen wij dat graag.
Met vriendelijke groet,
Het GoldRepublic Team
Good service
20 April 2026
Reply from GoldRepublic
Dear Robert,
Thank you for your positive review. We are pleased to hear that you are satisfied with our service.
Kind regards,
GoldRepublic Team
Reply from GoldRepublic
Dear Vanessa,
Thank you for your kind words.
We are delighted to hear that you consistently experience fantastic service with GoldRepublic. Your trust is greatly appreciated, and we look forward to continuing to serve you in the future.
If you ever have any questions, please do not hesitate to reach out.
Kind regards,
GoldRepublic Team
Reply from GoldRepublic
Dear Mirena,
Thank you for your positive review.
We’re pleased to hear that you find our buying and selling process easy and reliable. Providing a transparent and user-friendly experience is very important to us.
Kind regards,
The GoldRepublic Team
Good app and the team knows a lot about…
Good app and the team knows a lot about important matters around the globe
7 April 2026
Reply from GoldRepublic
Dear Mr./Ms.,
Thank you for your review. We are pleased to hear that you value our app and the knowledge of our team regarding important global developments.
We appreciate your trust in GoldRepublic.
Kind regards,
The GoldRepublic Team
Investing in physical gold & silver has never been this easy
Simple & trustworthy is how I would describe the GoldRepublic experience. For me personally, GR creates a 'third space' between physical and paper gold/silver, where you are allocated a piece of physical metal at whatever price you can invest at that moment. The recurring buys allow you to get DCA, which is easy with stocks/crypto but is now accessible to precious metals. Loving it.
5 January 2026
Reply from GoldRepublic
Dear Ms. Dhall-Haasnoot,
Thank you for your kind review. We are glad to hear you find GoldRepublic simple and trustworthy. It’s great that you appreciate the ability to invest in allocated physical precious metals and use recurring purchases for a disciplined strategy.
We appreciate your trust and are delighted that our services meet your expectations.
Kind regards,
The GoldRepublic Team
Reply from GoldRepublic
Dear customer,
Thank you for your great review.
We’re very pleased to hear that you find it easy to buy and sell metals through our platform, and that our support team has been helpful. Providing both a user-friendly experience and excellent customer service is very important to us.
If you ever have any questions or need assistance, please don’t hesitate to contact us.
Kind regards,
The GoldRepublic Team
Reply from GoldRepublic
Dear Mr. Migdal,
Thank you for your feedback. We are pleased to hear that you find our platform generally easy to use. At the same time, we take your comment about clarity seriously, as we continuously strive to improve the transparency and user experience of our services.
If there are specific aspects that are not entirely clear, please feel free to reach out to our support team—we are always happy to assist you.
Kind regards,
Team GoldRepublic
Super is the way to go.i am quite…
Super is the way to go.i am quite satisfied by the way
8 March 2026
Reply from GoldRepublic
Dear customer,
Thank you for your positive review. We are pleased to read that you are quite satisfied and that our service meets your expectations.
At GoldRepublic, we strive to make investing in physical precious metals simple, secure, and transparent, so it is great to hear that this is reflected in your experience.
If you ever have any questions or need assistance in the future, please do not hesitate to contact us.
Kind regards,
The GoldRepublic Team
The money is deposited into the accoun, It would be better if the purchase request price could be reserved by the website at the time we deposit the money, rather than having to wait two days for the
The money is deposited into the account regularly and accurately, and I’m confident that my investment is in a safe place.
It would be better if the purchase request price could be reserved by the website at the time we deposit the money, rather than having to wait two days for the money to reach your account.
2 March 2026
Reply from GoldRepublic
Dear Mr. Vasi,
We're glad you feel confident about your investment. We appreciate your feedback regarding the purchase request price and the deposit timeframe. We'll consider your suggestion to improve our services. Thanks for your review.
Have a nice evening.
Kind regards,
Team GoldRepublic
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