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Goblin Gaming Reviews 

24,413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 659 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery services, highly competitive product prices, and extremely secure packaging that consistently keeps purchased items in pristine condition upon arrival. People also warmly appreciate the exceptionally helpful staff, easy website navigation, and the pleasant little complimentary treats thoughtfully included in their home deliveries. However, some customers also noted occasional unexpected delays with their orders due to temporary stock availability issues or unexpected shipping complications. A few reviewers felt that proactive communication regarding these specific delivery holdups could have been handled much better to prevent prolonged waiting times and customer frustration.

What people talk about most

Product

Reviewers mention positive feedback about product quality, highlighting great selections of items available... See more

Delivery service

Users describe positive interactions with delivery service, highlighting that items consistently arrive... See more

Price

People report positive experiences with price, consistently highlighting competitive rates and great... See more

Service

Clients share positive opinions on service, highlighting efficient experiences, fast dispatch times, and safe... See more

Order

Customers report overall satisfaction and positive experiences with the ordering process, highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and efficient company, keep you up-to-date and if they don't have an item and it's on back order it normally arrives quickly, also items well packed and customer service is smooth and frie... See more

Company replied

Rated 5 out of 5 stars

Orders went through smoothly. Even during a busy pre order morning! Items arrived as described with no issues, packaging was secure and everything came with no issues. Will (and do) order again.... See more

Company replied

Rated 5 out of 5 stars

Good service, as always. discount compared to GW. All books arrived in great condition, encased in bubble wrap and sealed in a tight fitting card board box, no wasted space. Horus Rising in soft back.... See more

Rated 5 out of 5 stars

I’ve been a long time customer of Goblin Gaming and they have never let me down. Their website is intuitive letting you find what you’re looking for easily. Their prices are great, orders safely pac... See more

Company replied


Company details

  1. Game Store
  2. Gaming service Provider
  3. Gift Shop
  4. Hobby Store
  5. Model Shop
  6. Trading Card Store

About Goblin Gaming

Written by the company

About Goblin Gaming

Goblin Gaming is a UK-based retailer specialising in Warhammer, tabletop games, board games, and hobby supplies. We stock a wide range of Games Workshop products, including Warhammer 40,000, Warhammer Age of Sigmar, miniatures, paints, and hobby tools.

Alongside our online store, we run regular in-store events covering a range of trading card games, including Magic: The Gathering, Pokémon, and One Piece. Our events support a growing local community of players, collectors, and hobbyists.

We focus on reliable service, fast dispatch, and clear communication, supporting customers across the UK.

Why customers choose Goblin Gaming

  • Free UK shipping on orders over £75
  • 60-day returns policy
  • Extensive range of Warhammer, trading card games, and hobby products
  • Regular in-store events for MTG, Pokémon, and One Piece
  • Responsive and helpful customer service

No excuses. No delays. No compromises.

Goblin Gaming - Company Mission

Written by the company

Customer Support
Customer support is available 9am to 5pm, Monday to Friday. If you need help with an order, product availability, or any questions before or after purchase, our team is here to help. You can contact us by email or phone, and we aim to respond quickly with clear and practical support.
Same Day Dispatch
We use state of the art technology to enable us to pick all orders as they are placed on the website - every order is processed via handheld devices that allow our team to scan every item as it is being picked ready for dispatch. This technology means that we are able to dispatch your goods same day, with an unparalleled level of accuracy.
In Store Collection
Customers can choose to collect their order from our store at checkout. Orders are available to collect straight away during our opening hours, making this a quick and convenient option if you are local or want to avoid delivery
In Store Events
We run regular in-store events for a range of trading card games, including Pokémon, One Piece, and Magic: The Gathering. We also host weekly Dungeons & Dragons sessions with experienced DMs, welcoming both new and returning players. Food and drinks are available in store, making it easy to settle in and enjoy your time with us.

Shop with Confidence

Fast UK dispatch, 60-day returns, and reliable delivery with DPD and Royal Mail.

We focus on getting your order to you quickly and safely. Orders are packed with care and shipped using trusted UK delivery services, including DPD and Royal Mail.

You’ll also have peace of mind with our 60-day returns policy, giving you plenty of time if something isn’t right.

Our customer support team is available during the week by email and phone, ready to help with any questions before or after your order.


Contact info

Save up to 20% on Warhammer!

5-star rated by 23,000+ hobbyists. See why we're the #1 choice.

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(24,413)

676 reviews in the last 12 months

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Rated 1 out of 5 stars
Goblin Gaming logo

Reply from Goblin Gaming

Morning Daniel,

We're sorry you were disappointed with the delivery time. Your order was dispatched on Friday using Royal Mail Tracked 48, which has a delivery aim of 2–3 working days. With Sunday and the Bank Holiday Monday falling immediately after dispatch, there were fewer delivery days available than during a normal week.
I see that it was delivered yesterday afternoon, so I hope everything arrived safely and you're happy with the contents of your order.

Should there be any other issues, don't hesitate to reach out to me at support@goblingaming.co.uk

Paul

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Good price.

26 August 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks so much for the 5 stars! We really appreciate your support.

Paul

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable service.

28 August 2026
Goblin Gaming logo

Reply from Goblin Gaming

Brilliant to see another 5-star review. Thanks for shopping with us!

Paul

Rated 5 out of 5 stars

Good business

Came with cool sticker and was discounted with decent shipping, items came in one piece

24 August 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the fantastic rating! We hope to see you back again soon.

Paul

Rated 5 out of 5 stars

Great service

Always fast dispatch and good prices

26 August 2026
Goblin Gaming logo

Reply from Goblin Gaming

Thanks for the 5 stars! Glad everything went smoothly with your order.

Paul

Rated 5 out of 5 stars

Prompt, professional service

Good communication, prompt and professional service. Many thanks for a good experience

26 August 2026
Goblin Gaming logo

Reply from Goblin Gaming

Fantastic! Thanks for your review and for supporting us.

Paul

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