BVNK Reviews 

16
•
TrustScore 4 out of 5

4.1

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Company details

  1. Cryptocurrency Service
  2. also in
  3. Alternative Financial Service
  4. Payment Service

Written by the company

BVNK provides modern payments infrastructure for businesses. We unify banks and blockchains in a single API platform. With BVNK, businesses can send and receive stablecoin payments, convert between currencies and add crypto payments to their checkout. Using our flexible platform, and robust global licensing and compliance expertise, innovators can launch new payments products quickly and compliantly.


Contact info

4.1

Great

TrustScore 4 out of 5

16 reviews

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1-star

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4.1

All reviews

(16)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

5🌟🌟🌟+

Their customer service is great! I had a chat with Tarryn Mick, - quickly was transparent with me about a slight(external) issue that was ongoing, which was resolved in minutes - and they made sure to get back to me

They may not have had direct control of the issue, but they definitely went above and beyond for me, thanks again Tarryn!

30 September 2025
Unprompted review
Rated 5 out of 5 stars

BVNK Customer since March 2024

We’ve been working with BVNK since March 2024, and honestly, it’s been a great experience from the start. Every request or question we have gets its own ticket on Slack, which makes tracking super easy. Our Relationship Managers (Tatum and Will)? Seriously top-notch. They don’t just reply quickly—they actually solve problems effectively. What’s cool is they really live by the Kaizen philosophy, always looking to improve and do better. Big thanks to the BVNK team; it’s always a pleasure working with such pros!

9 July 2025
Rated 5 out of 5 stars

BVNK have been excellent from the start…

BVNK have been excellent from the start with Lael & Jekaterina there guiding us through onboarding, set up and regularly keeping us updated with constantly evolving product & service efficiencies as well as detailed account management reviews. Highly reccommended.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Reliable and supportive banking partner

As an financial controller at Glitnor Group, I have had a consistently positive experience working with BVNK. Their team is highly responsive, ensuring that any queries or issues are addressed promptly. They proactively update me on changes, keeping communication transparent. BVNK is always willing to assist, making banking processes smoother and more efficient. Their commitment to client care is evident in their professionalism.

27 February 2025
Unprompted review
Rated 4 out of 5 stars

bvnk is awesome

support is great and very helpful and willing to sort out any inquiry or query
BVNK is solving a very important challenge being faced by businesses and individuals in countries where access to foreign exchange for intl payments are limited. with BVNK making payments to international suppliers is no longer a hassle

20 February 2025
Unprompted review
Rated 1 out of 5 stars

Bvnk is totally scam I agree

Bvnk is totally scam I agree. As at 2018 I bought over 5,000 dogecoin and 30 xrp on their Coindirect platform which was shutdown in 2023. Until this very moment I have not been able to get my coins back. Worst part? No body is returning my mails

I need help!!!

10 January 2024
Unprompted review
BVNK logo

Reply from BVNK

Hi there,

Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.

If you would like to provide us with more details about your experience, you can contact us at merchants@bvnk.com.

Our team is here to assist you and address any concerns you may have.

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

Rated 1 out of 5 stars

Zero transparency, zero customer support

All you have is the reference number instead of the actual money withdrawal; in my case, it's 56265809 - go and check them because BVNK support doesn't care at all - they will not even talk to you if you initiated a withdrawal with Deel.

And guess what? Money is never processed. Probably, they just believe nobody gonna sue them.

So I mainly dislike the fact that the service acts as a scam, and nobody cares.

18 December 2024
Unprompted review
BVNK logo

Reply from BVNK

Dear Andrey,

Thank you for taking the time to leave your feedback.

We regret to hear about your experience. BVNK works closely with our partners to ensure all transactions meet the necessary regulatory requirements. Due to privacy and compliance reasons, we cannot provide specific details about individual transactions on public platforms. We kindly recommend reaching out to your service provider or their support team for further assistance, as they will be best equipped to guide you on the next steps.

We value your feedback and are committed to improving the experience for all users within our network.

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

Rated 1 out of 5 stars

Worst company when it comes to support…

Worst company when it comes to support and onboarding. I wasted a significant amount of time and money trying to meet their requirements after I got the approval from them, which took over three months. In the end, they informed me that they couldn't proceed due to a recent change within the company. They clearly don't value the time and resources their clients invest.

21 October 2024
Unprompted review
BVNK logo

Reply from BVNK

Hi there,

Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.

If you would like to provide us with more details about your experience, you can contact us at merchants@bvnk.com.

Our team is here to assist you and address any concerns you may have.

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

Rated 1 out of 5 stars

absolute waste of time

absolute waste of time. It doesn't allow you to add banking information, you can't add funds... I wasted 2 hours to figure it out and there's no live support to help.

DON'T WASTE YOUR TIME

5 August 2024
Unprompted review
BVNK logo

Reply from BVNK

Hi there,

Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.

If you would like to provide us with more details about your experience, you can contact us at merchants@bvnk.com.

Our team is here to assist you and address any concerns you may have.

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

Rated 5 out of 5 stars

Fast payments and great service

Fast payments and great service - I have been using BVNK for my online payments, and I am thoroughly impressed with their service. The payment process is incredibly fast, making transactions seamless and hassle-free. Their customer support is top-notch, always ready to assist with any inquiries or issues. I highly recommend BVNK for anyone looking for reliable and efficient payment solutions.

10 June 2024
Unprompted review
BVNK logo

Reply from BVNK

Hi Matthias,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear you've enjoyed using our payments infrastructure, and that we met your expectations.

If there’s anything else we can do for you, please do not hesitate to reach out at merchants@bvnk.com. We look forward to continuing to serve you in the future!

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

Rated 1 out of 5 stars

this is scam company and they blocked…

this is scam company and they blocked 100 $ and again 300 $ amount without any special reason I had going to deposit to icmarkets.com forex broker ,

11 January 2024
Unprompted review
BVNK logo

Reply from BVNK

Hi there,

Thank you for taking the time to share your feedback with us. We are very sorry to hear that your experience did not meet your expectations.

If you would like to provide us with more details about your experience, you can contact us at merchants@bvnk.com.

Our team is here to assist you and address any concerns you may have.

Best regards,

Olivia Samuels,
Senior Product Marketing Manager,
BVNK

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