Bloomspace Pty Ltd Reviews 

46
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Efficient and regular updates made me feel confident my gift was going to be delivered to my friend in time and in good health. Everything you want from a live plant delivery.

Rated 5 out of 5 stars

While the website is seemingly under going maintenance and has a few issues (orders not going through, emails not responded to etc., chat bot going crazy), I appreciated the ease of connecting with th... See more

Rated 2 out of 5 stars

Disappointing Bought XL happy plant in a pot as a gift Items came separately!! I had to purchase dirt before it could be potted. Pot was an exterior style ugly concrete pot. Advised company... See more

Rated 5 out of 5 stars

I've shopped now from bloomspace 3 time's and have had a fantastic experience each time...they package the plants so well and the plants are so healthy looking when you receive them...there prompt ser... See more

Company details

  1. Garden
  2. Interior Plant Service
  3. Plant Nursery
  4. Wholesale Plant Nursery

Written by the company

Bloomspace is a leading online supplier of beautiful, healthy, indoor plants in Australia. Our team of experienced horticulturists pick prime examples of house plants and then nurse them to larger sizes and excellent health. We then carefully package your fully grown plant and deliver it straight to your door step. We have an extensive range of indoor plants and regularly disseminate our knowledge through our blog and workshops. Bloomspace delivers to all states except WA, NT, and Tasmania.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

46 reviews

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4.6

All reviews

(46)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Plant ordering

While the website is seemingly under going maintenance and has a few issues (orders not going through, emails not responded to etc., chat bot going crazy), I appreciated the ease of connecting with the team via Facebook messenger. Gareth did a very good job communicating a work around and making my life easy in ordering my plant. Thanks Gareth

12 January 2021
Rated 5 out of 5 stars

I've shopped now from bloomspace 3…

I've shopped now from bloomspace 3 time's and have had a fantastic experience each time...they package the plants so well and the plants are so healthy looking when you receive them...there prompt service and delivery is second to none as well...great place and always a great experience..l highly recommend

14 December 2020
Rated 5 out of 5 stars

Unbeleafable

This was my 5th purchase from Bloomspace. As with each order everything was well packaged and the plants themselves are very healthy and in fantastic condition.

The plants in my original order have thrived in their new home and are still as happy and healthy as the day they arrived.

29 November 2020
Rated 5 out of 5 stars

Highly recommend Bloomspace

Highly recommend Bloomspace. Easy to navigate website, plants exactly as described, plants well packaged so no damage in transit and super-fast courier delivery from Sydney to Melbourne. 5 Gold. Stars!

7 October 2020
Unprompted review
Rated 5 out of 5 stars

Bloomspace are great to deal with

Bloomspace Is friendly, helpful and efficient. I was impressed with their customer service. There was good communication from the time of the order through every stage, until delivery. We had a small issue with the order at the beginning, however it was quickly and effectively resolved. The plant has arrived in good health, well packaged and just a little thirsty.
Thank you team!!

2 October 2020
Unprompted review
Rated 5 out of 5 stars

Care for plants was evident

All went well...delivered quickly and securely. Plants were a little expensive for their size, though I was prepared to buy instead of having to source elsewhere and do a lot of running around.

20 September 2020
Unprompted review
Rated 5 out of 5 stars

I am so thrilled with Bloomspace and my…

I am so thrilled with Bloomspace and my new purchase. The website is clear and clean and so easy to navigate. The price was perfect and after checkout I received some really lovely and generous discounts, off my next purchase via email.

Due to Covid and being in Melbourne my purchase took 7 days to arrive which was a little worrying, but the plant arrived in really good condition and didnt look any worse for ware - which tells me that this plant has been really well cared for prior to shipping. Thanks Bloomspace

15 September 2020
Unprompted review
Rated 5 out of 5 stars

peace lily

i got a peace lily delivered to my boyfriend and he loved it, thank you!!

28 August 2020
Unprompted review
Rated 3 out of 5 stars

My neon pothos came a day or two after…

My neon pothos came a day or two after the arrival date. I'm assuming this is because of coronavirus which is fine. However my plant was already dying, pretty much every leaf has Brown spots on it. I'm watering it everyday but the leaves are already dead so will have to wait for new leaves to sprout. Disappointed

9 August 2020
Unprompted review
Bloomspace Pty Ltd logo

Reply from Bloomspace Pty Ltd

Hi Kathryn,

Thank you for the review and providing honest feedback. Unfortunately many of our customers' orders have been delayed due to issues with the courier companies in relation to corona virus. However, we are terribly sorry about the quality of the plant you received and would like to either resend another Neon Pothos or reimburse you with store credit of a higher value. We are also happy to give you a full refund. Plant quality is something we pride ourselves on, and as stated on our website we have a 100% money back guarantee.

Sincerely,
-The Bloomspace Team

Rated 5 out of 5 stars

They did a great job

They did a great job! A little difficulty in delivering. I gave them a room number at the hotel in one of the fill-in boxes and then the delivery didn’t happen the first time it went out because they missed the room number and name. They emailed and I gave the info and it was delivered a few days later. Maybe I should have called. Nice plant. Professional.

3 August 2020
Unprompted review

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