Berah Getah Reviews 

1,532
TrustScore 4.5 out of 5

4.6

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Company details

  1. Furniture Store
  2. Furniture Manufacturer
  3. Garden Furniture Shop
  4. Living Room Furniture Store
  5. Outdoor Furniture Store

Written by the company

Les meubles Berah Getah, fabriqués artisanalement avec des matériaux durables, allient design et fonctionnalité. Portés par une équipe engagée, ils s’inscrivent dans une démarche éco-responsable. Le service client vous accompagne à chaque étape, assurant satisfaction et suivi personnalisé. Chez Berah Getah, il y a l’envie bien ancrée de rendre nos intérieurs confortables et heureux, nous croyons à la joie d’être entouré durablement de beau et de bon ! __________________________________________ Berah Getah furniture, handcrafted from sustainable materials, combines design and functionality. Supported by a committed team, it is part of an eco-responsible approach. Our customer service team is with you every step of the way, ensuring satisfaction and personalised follow-up. At Berah Getah, we have a deep-rooted desire to make our homes comfortable and happy. We believe in the joy of being surrounded by beauty and goodness for the long term!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,532)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent product

Excellent product, looks stunning in our home!

Delivery was excellent!

Client support excellent!

We are buying more from them!!

26 May 2026
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hi,

Thank you very much for your wonderful 5-star review!

We are delighted to hear that you are so happy with your purchase and that the product looks stunning in your home. It is also great to know that both the delivery service and our customer support met your expectations.

Your kind words mean a lot to our entire team and motivate us to continue providing the best possible experience to our customers.

We look forward to welcoming you back and helping you with your future purchases.

Thank you again for your trust and support!

Warm regards,
Alison, Team Berah Getah

Rated 1 out of 5 stars

A terrible experience: a month wasted, left with no furniture and no solutions.

A really bad experience. They sold me a product that is out of stock, completely unavailable, and no longer being manufactured. How is it even possible to sell something that doesn’t exist? I purchased this garden bench on April 30th (Order S179222), and after FOUR weeks of being stalled, I finally found out the truth.
After 3 weeks of waiting with no news of the bench nor the company, I spent all last week chasing customer service for updates, and their only response was a vague "we are investigating where the package is." Thinking the company was serious, I got rid of my garden furniture in the meantime. Now, a month later, they brush me off with an automated email stating there is no stock, completely ignoring the damage they’ve caused and leaving me with an empty garden in the middle of summer.
They offer no alternatives and no compensation for the trouble, just a delayed refund. Very poor inventory management and terrible customer service. Avoid buying here if you don’t want to waste your time.

1 June 2026
Unprompted review
Berah Getah logo

Reply from Berah Getah

Dear Madam,

We sincerely apologize once again for the inconvenience caused.

An investigation is currently underway with the carrier to determine the reasons for the loss of your order. We will take the necessary measures to ensure that this situation does not happen again.

We have also taken note of your refund, which will be processed within a maximum of 14 days.

Once again, please accept our apologies for the inconvenience, and thank you for your understanding.

Best regards,
Constance and the whole team Berah Getah

Rated 4 out of 5 stars

Mixed experience with great customer support

I purchased a wardrobe, the Portland model in particular, nearly one and a half years ago. I recently noticed that there has been some damage due to the side panels coming loose. I determined that is mostly because of the load bearing design where the entire weight of a solid teak wardrobe is being transferred through 4 screws. I contacted the customer support since Berah Getah offers 5 years warranty. I had to send them photos and videos of the damage. My claim was not initially accepted because it was determined that the damage was caused due to transport. After I clarified the matter with them they agreed to accept my claim and refund a partial amount of the payment. There was an offer to replace the wardrobe as well which I refused.

Overall ,the impression I get is the company is very serious about customer satisfaction as evidenced by the high score here on Trustpilot. But I found that we could have avoided the entire situation if the wardrobe had been designed better in the first place.

13 May 2026
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hello,

We would like to sincerely apologize for the confusion and for the incorrect assumptions made during the review of your claim.

Based on the photos and videos initially provided, we mistakenly understood that the wardrobe had been moved. As a result, we raised concerns about the possibility of damage caused during transport or handling. Following a more thorough review of your explanations, we recognized that this assumption was incorrect. Your descriptions of the situation were clear, and we regret that our interpretation of the visual evidence led to a misunderstanding.

Once the circumstances had been clarified, we worked with you to find a mutually acceptable resolution. We are pleased that we were able to reach an agreement together and bring this matter to a satisfactory conclusion.

We apologize again for the confusion and for any frustration it may have caused. We appreciate your patience and the additional information you provided, which allowed us to reassess the situation and reach a fair outcome.

Alison, Team Berah Getah

Rated 5 out of 5 stars

Bought a table

Bought a table. Very carefully packaged and good communications re delivery. Good quality table. The instruction manual had a small error regarding the table assembly, but we easily worked it out.

10 March 2026
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hi,

Thank you very much for your kind feedback!

We’re delighted to hear that you were satisfied with the packaging, delivery communication, and the quality of your table. It’s also great to know that the assembly process went smoothly overall.

We appreciate you pointing out the small error in the instruction manual—your feedback is valuable and will help us improve our documentation for future customers.

If you ever need any assistance, please don’t hesitate to reach out. Enjoy your new table!

Alison, Team Berah Getah

Rated 5 out of 5 stars

An Instagram add that was worth it!

We bought four dining chairs and one side table and couldn't be happier. We were definitely nervous ordering furniture online but everything came as amazing as we'd hoped. We were given a waiting time of four months for the chairs and they came within three. The quality is amazing, worth the wait!

28 November 2025
Unprompted review
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Reply from Berah Getah

Dear Madam,

Thank you very much for your feedback!

We’re delighted to hear that you’re so happy with your dining chairs and side table.
We know that ordering furniture online can feel a little daunting, so it’s wonderful to know that everything turned out just as you had hoped.

See you very soon,
Constance and the whole team Berah Getah

Rated 5 out of 5 stars

stability.

The color, the wood quality, and the shape of the makeup table were exactly similar to the photos and description. It was very easy to assemble and stable, which I liked.

22 November 2025
Unprompted review
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Reply from Berah Getah

Hi Mrs. Khassafi,

Thank you very much for your positive feedback! We’re delighted to hear that the color, wood quality, and design of the makeup table met your expectations and matched the photos and description. We’re also glad you found it easy to assemble and stable. Your satisfaction means a lot to us. Thank you very much!

Alison, Team Berah Getah

Rated 5 out of 5 stars

Very happy with the whole order…

Very happy with the whole order process; the TV furniture I ordered (Raphael) looks exactly like the picture and the customer support is top notch.

100% recommend, will continue to purchase from this company.

1 December 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hi,

Thank you very much for your kind review!
We’re delighted to hear that you’re happy with the entire order process and that the TV furniture met your expectations. We’re also glad our customer support made a positive impression. Thank you for the recommendation — we look forward to welcoming you again!

Thank you and have a nice day!
Alison & Giesela, from Team Berah Getah

Rated 5 out of 5 stars

GREAT choice

The actual product was better than it looked online, so we are very happy. Beautiful wood (with a pleasant smell!). Good hinges on the doors for soft closing, and only two woodeen legs to assemble, veeery easily. I totally recommend this product with Berah Getah!!!

PS: The only thing that could have worked better with the delivery is that they could have notified us that they had changed the initial delivery date to a day before (we weren't home!), but then they quickly rearranged it and we received it that same week!

5 November 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Dear Sir,

Thank you very much for your kind feedback ! We are delighted to hear that the product exceeded your expectations and that you appreciated the quality, finish, and easy assembly.
We also apologize for the delivery date change and are glad everything was quickly resolved.
Thank you for your recommendation and we hope to see you again soon!

Best regards,
Constance and the whole team Berah Getah

Rated 5 out of 5 stars

Beautiful furniture at competitive prices

Beautiful furniture at competitive prices - we ordered the large Aldo chest of drawers and it’s really good quality.
Great customer service to when we had a query about removing the drawers.

1 December 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Dear Madam,

Thank you so much for your kind review! We’re delighted that you found our furniture beautiful and competitively priced.

We hope to have the pleasure of assisting you again soon!
Constance and the whole team Berah Getah

Rated 5 out of 5 stars

Excellent customer service

Beautiful products and perfectly wrapped. Fragile items arrived quickly and undamaged. Very responsive customer service. I will definitely be ordering again

20 October 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hello,

Thank you so much for your wonderful review!
We're delighted to hear that your order arrived quickly and safely, and that you’re happy with our products and service.
We truly appreciate your trust and look forward to welcoming you again soon!

Kind regards,
Constance and the whole team Berah Getah

Rated 5 out of 5 stars

Great product

Our chairs are beautiful and of great quality! We’ve been using them for a few months now and are really satisfied. They look fantastic in our interior - very stylish. The delivery was also on time and smooth. We’d gladly recommend them to everyone!

10 July 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hello,

Thank you so much for your kind words!
We're happy to hear that you're enjoying your chairs and that they're a great fit for your interior. It's wonderful to know that both the quality and the style have met your expectations — and that the delivery went smoothly.

Your recommendation truly means a lot to us!
We hope you continue to enjoy your chairs for many years to come.

Warm regards,
Alison, Team Berah Getah

Rated 5 out of 5 stars

Beautiful mirror.

We ordered this mirror. We usually do not give feedback for every article, but this bathroom mirror is really beautiful and people ask us a lot where we got it from. 5 stars for this mirror!

Apart from that, logistically everything went perfect and the French company was very friendly.

Thank you a lot.

2 April 2025
Unprompted review
Berah Getah logo

Reply from Berah Getah

Dear Sir,

Thank you so much for taking the time to leave this wonderful review, especially since it's not something you usually do!

We're thrilled that the bathroom mirror has made such an impression, and even become a conversation piece in your home. Your kind words truly mean a lot to us.

Best regards,
Constance, Berah Getah

Rated 5 out of 5 stars

Customer Service is responsive

Customer Service is responsive and provides clear expectations should an order go wrong. They own up to it. I've been really pleased with the quality of the furniture, the communications (fyi "10-day delivery after orders" doesn't apply to shipments outside of france I learned too late) and the level of accountability. 5 stars.

5 December 2024
Unprompted review
Berah Getah logo

Reply from Berah Getah

Dear Sir,

Thank you for placing your trust in us. We are delighted that the assistance provided by our customer service team met your expectations!

Regards,
Constance and the whole Berah Getah team

Rated 5 out of 5 stars

Beautiful chest of drawer of good…

Beautiful chest of drawer of good quality.

15 November 2024
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hello,

Thank you for these 5 stars!
It's a pleasure to read your satisfaction.

Regards,
Constance, Berah Getah

Rated 2 out of 5 stars

A customer center quite reactive and…

A customer center quite reactive and helpful but this will not overpass the bad quality of furnitures. I have bought 16 garden chairs on which we can sit anymore so painful they are and 2 very unstable tables.

28 August 2023
Unprompted review
Berah Getah logo

Reply from Berah Getah

Hello,

We're sorry that the quality of your chairs did not meet your expectations.
We take your feedback very seriously and have forwarded your comments to the relevant departments as part of our continuous effort to improve our products.
Furthermore, we offered you a return for a refund on July 22.
Unless we are mistaken, we have not received a response from you.
We kindly ask you to follow up on our communication so that we can find the most suitable solution.

Best regards,
Constance and the Berah Getah team

Rated 5 out of 5 stars

Top !

En tout point conforme à mes attentes

7 March 2024
Unprompted review
Berah Getah logo

Reply from Berah Getah

Bonjour,

Un grand merci d'avoir pris le temps de nous partager votre ressenti !

A très vite,
Constance et toute l'équipe BDBD

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