BeleuchtungDirekt Reviews 

30,975
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super quality, super price. Everything came immediately and not a single problem as I changed out over 20 bulbs all at once.

Rated 5 out of 5 stars

Customer Service support was VERY GOOD! Smart, knowledgeable, fast - what more could you want. Had my light back on in 24 hours.

Rated 5 out of 5 stars

High product quality. Fast delivery. Prompt reply and action around a service request. 5 stars are well deserved.

Rated 5 out of 5 stars

Clear communication, good price and reasonable shipping time. Here may be z bit space for improvement, but overall satisfied.

Company details

  1. Lighting Store
  2. Light Bulb Supplier
  3. Lighting Consultant
  4. Lighting Wholesaler

Information provided by various external sources

Leuchtmittel zu niedrigen Preisen. Kaufen Sie Ihre Lampen online. Schnelle Lieferung! Wir beraten Sie gerne!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

31K reviews

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1-star

Asks customers to review

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4.7

All reviews

(30,975)

1,705 reviews in the last 12 months

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Rated 1 out of 5 stars

Did not purchase anything

Did not purchase anything, email wrongfully registered and when asked to remove it, they simply dont do that but ask for more info and now they ask me to rate them. You have my email address wrongfully, just solve it.

20 July 2026
BeleuchtungDirekt logo

Reply from BeleuchtungDirekt

Sehr geehrter Kunde,

wir sind sehr daran interessiert, Ihr Anliegen bestmöglich zu lösen. Hierzu haben Sie seitens unseres Kundenservices bereits mehrere Schreiben erhalten, die leider unbeantwortet blieben.
Freundlich dürfen wir Sie bitten, auf diese zu reagieren, sodass Ihr Anliegen entsprechend bearbeitet werden kann.

Beste Grüße,
Ihr Team von Beleuchtungdirekt

------- English version ------

Dear Customer,

We are very interested in resolving your issue in the best possible way. To this end, you have already received several letters from our customer service department, which, unfortunately, have gone unanswered.
We kindly ask that you respond to these letters so that your issue can be addressed accordingly.

Kind regards
Beleuchtungdirekt

Rated 5 out of 5 stars

Super quality

Super quality, super price. Everything came immediately and not a single problem as I changed out over 20 bulbs all at once.

23 January 2026
Rated 2 out of 5 stars

There is really an exuberance of…

There is really an exuberance of various LED lamps, regardless of what you need. I bought here led tubes, led spotlights, lamps and everything else.
I should say that even though the quality of them leave much to be desired, because you literally need to change them every month, the deluvery was fast and without any troubles. It's something that I am hooked by, to be honest.

7 January 2025
Unprompted review
BeleuchtungDirekt logo

Reply from BeleuchtungDirekt

(English below)

Sehr geehrter Kunde,

vielen Dank für Ihr Feedback.

Ihre lobenden Worte erfreuen uns.

Jedoch besorgt uns der Umstand, dass der Wechsel Ihrer erworbenen LED-Leuchtmittel, regelmäßig erfolgen muss. Die Umschreibung klingt nach einer Inkompatibilität, welche wir gerne überprüfen möchten.

Kontaktieren Sie bitte unseren Kundenservice (info@beleuchtungdirekt.de) unter Angabe Ihrer Bestellnummer und schildern Sie kurz die Problematik, die Sie mit den Leuchtmittel haben.

Beste Grüße,
Ihr Team von Beleuchtungdirekt

-------

Dear customer,

Thank you for your feedback.

We are delighted with your words of praise.

However, we are concerned about the fact that the LED bulbs you purchased need to be replaced regularly. The description sounds like an incompatibility, which we would like to check.

Please contact our customer service (info@beleuchtungdirekt.de), quoting your order number, and briefly describe the problem you are having with the light bulbs.

Best regards,
Your team from Beleuchtungdirekt

Rated 5 out of 5 stars

Great store

High product quality. Fast delivery. Prompt reply and action around a service request. 5 stars are well deserved.

8 November 2024
Rated 1 out of 5 stars

Very bad service

Very bad service. My order was not delivered. Sucks

24 April 2024
BeleuchtungDirekt logo

Reply from BeleuchtungDirekt

Lieber Kunde, 

vielen Dank für Ihre Bewertung.

Wir bedauern, dass es bei Ihrer Bestellung zu einer Beanstandung kommt.

Bereits am Folgetag der Bestellung sollte Ihnen die Order seitens des Versanddienstleisters zugestellt werden.

Aufgrund fehlender Angaben in der Lieferadresse wurde diese jedoch an uns zurückgeschickt. 

Daraufhin haben wir Ihnen den geleisteten Betrag bereits auf Ihre gewählte Zahlungsmethode zurücküberwiesen.

Beste Grüße,
Ihr Beleuchtungdirekt-Team

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