barone firenze  Reviews 

4,057
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I really love the brand Barone. The style is Avantgarde, Vintage, Elegant and so much more. The price is so much lower, than what I use to buy and the quality is better. The quality of the lea... See more

Rated 5 out of 5 stars

We had such a fantastic experience shopping here in Florence. As a family we ended up buying 9 jackets altogether, and honestly, we kept coming back day after day because we loved the store so m... See more

Company replied

Rated 5 out of 5 stars

Bought two mens leather jackets (Massi & Enrico Camoscio), delivery to Spain. I was kinda shocked how beautiful they were on first wear. Way better than my high expectations. The cut. The quality of... See more

Company replied

Rated 5 out of 5 stars

I ordered the Ariel bag in black color, it is really beautiful and the level of quality is really very high, the quality of leather and details just the top. I always knew that the real "Made in Italy... See more

Company replied

Company details

  1. Fashion Accessories Store
  2. Bag Shop
  3. Leather Coats Store
  4. Men's Clothing Store
  5. Women's Clothing Store

Written by the company

L’azienda Barone nasce 25 anni fa nel cuore di Firenze come una piccola realtà di artigiani. Il progetto si basa sulla visione del proprietario, Massimo Romolini, la cui idea era quella di dar vita a una realtà aziendale basata sull’attenzione e il rispetto reciproco fra le persone e sul Made in Italy come espressione di creatività, qualità e attenzione ai dettagli. Il cuore pulsante dell’azienda è la sartoria. E’ qui che vengono selezionati i pellami e creati capi che sono frutto della ricerca e dell’attenzione verso i trend del momento e dell’ispirazione quotidiana di tutto il team. La minuziosa cura dei dettagli e la qualità del prodotto contraddistinguono il marchio Barone e rendono ogni capo unico nel suo genere.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(4,057)

545 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect service

Perfect service, excellent quality!

27 August 2026
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Bas,
thank you so much for your kind words! We're delighted that both the service and the quality of your purchase met your expectations. It's a real pleasure to know our work is appreciated.

We look forward to welcoming you back online!

Kind regards,
Team Barone Firenze

Rated 5 out of 5 stars

I love the bag

I love the bag! It’s the only one I’ve been using since I got it. Now I want the bigger one in Cuioi… Grazie mille per avermi spedito questa borsa così velocemente a Montréal.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Bad experience

The sales assistant was old-fashioned and unpleasant, and too interested in her own business. The shop was small. We ran away!

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Be warned if you’re ordering from the…

Be warned if you’re ordering from the United States. This seller does not pay taxes and fees and you will be slapped with customs charges on top of your purchase. I reached out to this seller and they confirmed. It was an additional $83 and I’ve never had a seller merchant not absorb customs fees.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

We had such a fantastic experience…

We had such a fantastic experience shopping here in Florence. As a family we ended up buying 9 jackets altogether, and honestly, we kept coming back day after day because we loved the store so much. Every time we came in, we somehow ended up leaving with even more jackets.

A staff member we believe was named Babak was incredibly patient, kind, and helpful throughout the entire process. He let us take our time trying on different styles and sizes, never once making us feel rushed or like we were inconveniencing him — even with a big family group coming back multiple days in a row.

We left very happy with our purchases and would absolutely recommend this store to anyone visiting Florence.

20 May 2026
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Teri,
what a wonderful story, thank you so much for sharing it! Nine jackets and coming back day after day, we couldn't be happier to hear how much your family enjoyed the store here in Florence. We'll be sure to pass your lovely words on to the store team, who will be delighted to know how much their patience and kindness meant to you; making every customer feel welcome and never rushed is exactly what we strive for. We'd love to welcome you all back, online or in one of our stores, whenever you're in Florence again!


Un caro saluto
Team Barone Firenze

Rated 5 out of 5 stars

A good quality product

The order was handled efficenctly online and the product arrived in good time. Actually very hapypy with the quality and fit. It's a close fit (as expected from the pictures) and it's perfect for what I was looking for. Soft leather and well made. I don't normally buy leather jackets online because I prefer to check the quality of the leather but I was happy with this purchase.

24 March 2026
Rated 5 out of 5 stars

Excellent

Hi, I’m happy for perching BaroneFirence,the Customer Service team excellent and the products are very nice and affordable price,thanks Barone Firenze

4 April 2026
Unprompted review
Rated 5 out of 5 stars

Another great experience

Another great experience. Bought a lovely jacket as a present. All arrived in absolutely perfect time. True to size, Great materials. Amazing! Absolutely recommended!!

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, responding to queries very quickly. Great quality product.

20 January 2026
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Lynne,
thank you very much for your kind feedback. We’re delighted to hear that you appreciated our customer service and the quality of our products.

Your satisfaction is very important to us.

Un caro saluto
Team Barone Firenze

Rated 3 out of 5 stars

Great bag - terrible zip quality

I recently purchased a small leather bag in black. The order process was straightforward and relatively quick. The bag and strap are made of good quality leather, but the zip really let's the quality down. If you're paying in excess of £100 for a bag, you expect the zip to work effectively and frankly it's very difficult to use. Overall, disappointing

15 October 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Quality and style

17 September 2025
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Lee,
thank you for your review! We are truly delighted to know that you appreciated the quality and style of our products, which are at the heart of our work.

We hope to surprise you again with our upcoming collections.

Kind regards
Team Barone Firenze

Rated 5 out of 5 stars

Excellent

Their website was not working. I contacted them and they could not have been more helpful. They sent dimensions, photographs and someone modelling the bag I was interested in so that I could get a good perspective. Nothing was too much trouble. I received the bag which was beautifully wrapped in secure packaging and I am thrilled with it. Highly recommended company…but please mend your website… I very nearly went elsewhere. A lot of people wouldn’t go to as much effort as I did to get the bag I wanted.

15 September 2025
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Sue,

thank you so much for your wonderful feedback. We are delighted to hear that you are happy with your bag and with the support you received from our team. We truly appreciate your patience and understanding while our website was not working properly, and we take note of your advice to improve it as soon as possible.

Your recommendation means a lot to us and we are thrilled that, despite the inconvenience, you chose to shop with us.

Best regards
Team Barone Firenze

Rated 5 out of 5 stars

Quality of leather jacket is really on…

Quality of leather jacket is really on the high end (sofness, finish). Web service provided by Barone is also on the top end, very gentle and responsive.

29 August 2025
Unprompted review
barone firenze  logo

Reply from barone firenze

Dear Fabian,
thank you so much for your kind words. We’re truly delighted to know that you appreciated both the high quality of our leather jacket and the attentive service provided by our team. Your feedback motivates us to keep giving our very best.

Warm regards
Team Barone Firenze

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