Bangerhead Reviews 

4,756
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

A few days ago I placed an order but the address was wrong because I moved to a new address. At that time, I sent an email to the support department and they helped me change the new address on the s... See more

Rated 5 out of 5 stars

Really good website with a wide variety of products and usually they have some great discounts. We are quite satisfied with the prices and the products they have, which sometimes are not available in... See more

Rated 1 out of 5 stars

This time unfortunately bad! I ordered products only because unliked the offer on extra Shiseido gift but the gift was not sent and bangerhesd is not responding to my emails.

Company replied

Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Hair Product Store
  5. Health and Beauty Shop
  6. Perfume Store

Information provided by various external sources

På Bangerhead brenner vi for å gjøre skjønnhet og kosmetikk til noe som er gøy å holde på med. Med over 20 000 produkter innen hårpleie, hudpleie, makeup, stylingverktøy og parfyme, kan vi stolt konstatere at vi tilbyr alt innen skjønnhet. Vi finnes her for deg døgnet rundt hvor du enn befinner deg, og gir deg tilgang til produkter fra noen av verdens absolutt fremste varemerker. Hos oss finner du favorittprodukter fra blant annet Dermalogica, Lancôme, Clinique, Estée Lauder, Babor, Maria Nila, Redken, Kérastase, ghd, Anastasia Beverly Hills, Elizabeth Arden Pro, MAC Cosmetics og bareMinerals. Som autorisert forhandler kommer alle våre produkter direkte fra leverandør, og de sendes til deg fra vårt lager i Sverige. Du betaler så klart ingen toll - den prisen du betaler i kassen er det eneste du skal betale. Mens du venter på din bestilling kan du la den inspirere av vårt Magazine der vi møter spennende mennesker, skriver om de siste trendene og deler med oss av alt vi har lært oss på reisen så langt.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(4,756)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I still didn’t get your product ?

I still didn’t get your product
Why is taking so long?

22 January 2026
Bangerhead logo

Reply from Bangerhead

Hi,
 
Thank you for your feedback!
 
At the moment, we are experiencing longer processing and delivery times for orders due to the relocation of our warehouse. This information is also available on our website.
 
I can see that your order has left our warehouse, and as soon as the package has been scanned by the carrier, you will be able to track it.
 
Please feel free to contact our customer service if you have any further questions regarding your order.
 
Wishing you a nice day💜
 
Best regards,
Customer Relations

Rated 1 out of 5 stars

Slow service

27 January 2026
Bangerhead logo

Reply from Bangerhead

Hi Sehrish,

Thank you for your review!

Right now we are experiencing longer processing times due to the relocation of our warehouse, which unfortunately also affects response times in customer service. All emails are answered in the order they are received.

I can see that you have contacted our customer service, and you will receive a reply shortly.

Your order will leave our warehouse as soon as possible, and you will receive an email confirmation when the package has been shipped.

Don't hesitate to get back to us if you have more questions. We are here for you and happy to help. 

Wishing you a lovely day💜 

Best regards,
Customer Relations

Rated 1 out of 5 stars

It is impossible to contact them.

It is impossible to contact them.

19 January 2026
Bangerhead logo

Reply from Bangerhead

Hi Tamara,

Thank you for your review!

Our customer service is currently under very high pressure and they are working as hard as they can so that everyone gets a response as soon as possible. I see that you received a response to your email a little while ago.

Thank you for your patience!

Wishing you a great day💜

Best regards,
Customer Relations

Rated 4 out of 5 stars

good job

good products, and most importantly the price is cheap enough. The delivery, they really seem like they care if they get it to me . I hope this doesnt go downhill.

12 November 2025
Unprompted review
Rated 1 out of 5 stars

This time unfortunately bad

This time unfortunately bad! I ordered products only because unliked the offer on extra Shiseido gift but the gift was not sent and bangerhesd is not responding to my emails.

29 September 2025
Bangerhead logo

Reply from Bangerhead

Hi Hannah,

Thank you for your review!

We can see that we replied to your email on October 3rd, so it's possible that our response ended up in your spam or junk folder. We recommend checking there in case you missed it.💜

We’ve now sent out your missing product, and it should be on its way to you shortly.

Have a nice day!

Best regards,
Customer Relations

Rated 3 out of 5 stars

Package for parfume was really dirty…

Package for parfume was really dirty not nice.

12 April 2025
Bangerhead logo

Reply from Bangerhead

Hi Natalja,

Thank you for your review!

We are very sorry that you received your perfume in the condition you described.
You are warmly welcome to contact our customer service with a picture of the item and we will assist you further.

Have a nice day! 💜

Best regards,
Customer Relations

Rated 2 out of 5 stars

The product was frozen when I received…

The product was frozen when I received it and consistency if the eye cream was changed. I sent two emails to the Support with no answer. I didn't use the product.

19 November 2024
Bangerhead logo

Reply from Bangerhead

Hei Nas,

Takk for din anmeldelse!

Vi beklager at du mottok et frossent produkt. Dessverre er dette en risiko i vintermånedene når man velger levering til en postkassedør.

Jeg finner dessverre ingen saker mottatt av vår kundeservice fra e-postadressen du har registrert i bestillingen din.

Vennligst ta kontakt med [hey@bangerhead.no](mailto:hey@bangerhead.no), så vil vi absolutt hjelpe deg videre.

Ønsker deg en fin dag💜

Med vennlig hilsen, Kundeservice

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