Banango Reviews

658

•

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

Compra online y recibe tu pedido en cualquiera de las 8 Islas Canarias 🇮🇨 con la app BANANGO 🍌. Disponible para iOS & Android.

Contact info

4.7

Excellent

658 reviews

5-star

4-star

3-star

2-star

1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

People also looked at

Guanxe

guanxe.com

4.7

(6K)

Syniva

www.syniva.es

3.5

(86)

Online Canarias

onlinecanarias.com

4.9

(957)

Vaviere

vaviere.fr

1.5

(31)

BareEarth

bareearthlife.com

2.4

(39)

Moray

moray.store

4.1

(56)

Torqueball

torqueball.com

3.9

(147)

Styl auto vilafranca Concesionario oficial Honda

www.stylautorecambios.es

3.7

(27)

4.7

All reviews

(658)

392 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Merged reviews and profileRead more

This profile was merged with one or more other Trustpilot profiles belonging to this company. Some reviews shown here were originally from another profile, but now appear in one place.
Profiles can be merged for reasons such as identical domains, rebranding, or change in ownership. Read more

Jun 16, 2026

Banango charges 100x actual price

Put a product costing 60€ in my cart, now Banango tries to charge 6000€. Contacted support multiple times without help, even after sending screenshots and trying to logout and clear cache. Seems fraudulent.

16 June 2026

Unprompted review

Reply from Banango

Updated Jun 17, 2026

Hi Jack, we're sorry about your experience 😔.

We'd like to review this issue as soon as possible, but we haven't been able to identify your case from the information provided. Please contact us via WhatsApp at +34 644 689 913 and send us the screenshots so we can investigate the error and correct it if necessary.

We'll be happy to help. 💛📱🚀

Apr 17, 2026

Ordered 2 pairs of replacement lenses…

Ordered 2 pairs of replacement lenses for my oakley sunglasses
Only 1 arrived and I was left waiting for the other 1 to arrive in spain before they would be sent to Tenerife.
Unfortunately they were lost so I ended up with only 1 item and a refund.
Buy ended up paying a fee for 2 items as the shipping was from outside the eu, but only ended up with 1.
This was 50% of the cost of the item..
Banango we're good with keeping me informed and as its recorded correos does not have any excuses and actually delivers.
Overall happy with banango but very long delivery from China for small package.

17 April 2026

Unprompted review

Reply from Banango

Apr 20, 2026

Thank you for your detailed review, Stephen! 🙌
We’re glad you felt informed throughout the process. We’re sorry about the missing item sometimes shipments from outside the EU can face delays or issues beyond our control. We appreciate your understanding and your trust in Banango. 💛🚀

Apr 17, 2026

Atendimiendo de 10

17 April 2026

Unprompted review

Reply from Banango

Apr 20, 2026

¡Muchas gracias, Sara! 😊 Nos encanta saber que valoras el trato recibido. 💛🚀

Apr 9, 2026

Easy way to buy goods from Mainland…

Easy way to buy goods from Mainland Spain.This app makes it easy to buy goods from sites in Mainland Spain and get them sent to the Canary Islands

8 April 2026

Unprompted review

Reply from Banango

Apr 9, 2026

Thank you so much for your review! 🙌
We’re glad to hear that Banango makes it easy for you to shop from Mainland Spain and receive your orders in the Canary Islands. 💛🚀

Show reviews in all languages. (658 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look

Suggested companies