I used the SIM while traveling through four countries in Europe and had no dropouts or issues at all. The signal stayed consistently strong, and I never had to worry about topping up data or picking... See more
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Top class customer service. Very responsive, quick and efficient. I will chose them again.
Company replied
I had a great experience with BambooSIM. Setup was simple and worked straight away, and the connection was reliable the whole time I used it. The website and app are both very easy to use, and I... See more
Company replied
Internet quickly, admin bamboosim help me to settle the problem and give me a great solution. If you want to replace the phone and using esim can get new barcode with admin bamboosim, but need to litt... See more
Company replied
Company details
- Telecommunications Service Provider
- Mobile Network Operator
- Phone and Internet Service
- Technical Service
- Telecommunications Equipment Supplier
- Telephone Company
Written by the company
BambooSIM makes travel easier with instant, prepaid travel eSIMs for over 200 countries and regions across the world. Purchase a data plan, scan the QR code, and you’re online in minutes - no store visits, no physical SIM, and no roaming bill shock. Our plans are competitively priced and built for real-world travel, so you can navigate, translate, rideshare, and post without hunting for Wi-Fi. We work with top-tier local networks for reliable coverage and fast data. In many countries we connect to multiple networks for extra resilience; in others we partner with a single best-in-class provider to keep things simple and stable. Planning a trip? Check your destination, choose the data that fits, and travel connected with BambooSIM.
Contact info
470 St Kilda Road, 3004, Melbourne, Australia
- support@bamboosim.com
- bamboosim.com
4.6
Excellent
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Top class customer service
Top class customer service. Very responsive, quick and efficient. I will chose them again.
11 August 2026
Unprompted review
Reply from BambooSIM
Hi Sam,
Thank you so much for the lovely review! We're really glad to hear you had a great experience with our team and found our support quick and efficient.
We truly appreciate your support and look forward to helping you stay connected on your next trip! 🌏🎋
Safe travels,
Daniel @ BambooSIM
BambooSim are my go to providers
BambooSim are my go to providers. Tried all their competitors but in terms of service and product these guys are unmatched. Massive thanks to Daniel for helping me. Cheers
12 July 2026
Unprompted review
Reply from BambooSIM
Hey Benji,
Thanks so much for your review - we really appreciate the kind words and your continued support! It means a lot to hear that BambooSIM has become your go-to travel eSIM provider. The team and I are always happy to help, and we’ll keep working hard to deliver reliable eSIMs, great value and fast customer support whenever you travel.
Cheers,
Daniel @ BambooSIM
Cheapest E sims around
Cheapest E sims around. Found them after my e sim from Airalo didn't work and they refused to refund me. Very happy it happened as i've saved lots of money and they have worked everytime. Used 10+ times in multiple countries. Very easy setup.
28 April 2026
Unprompted review
Reply from BambooSIM
Hi Kai,
Thanks so much for the lovely review! 😊
We’re really glad you found BambooSIM after that frustrating eSIM experience, and even happier to hear our travel eSIMs have worked smoothly for you across 10+ trips and multiple countries.
Easy setup, reliable mobile data overseas, and better value is exactly what we’re aiming for - so this means a lot to our team.
Thanks again for choosing BambooSIM, and we’ll be here whenever you need your next international eSIM! 🌏📱
Thanks,
Daniel @ BambooSIM
Turns out my phone couldn't support…
Turns out my phone couldn't support ESim, but they were very helpful in processing all questions and even the refund.
11 March 2026
Unprompted review
Reply from BambooSIM
Hi, thanks so much for your kind words! We're glad the BambooSIM team could help answer your questions and make the refund process easy. If you upgrade to an eSIM-compatible phone in future, we'd love to help keep you connected on your travels!
Thanks,
Daniel @ BambooSIM
Absolutely satisfied
Absolutely satisfied! Based on my experience with previous eSIM providers, Bamboo is the best.
Not only is it affordable, but it's also always reliable and the support is always top-notch. Even when I made a mistake with my booking—I booked three days instead of 30—they kindly corrected my mistake retroactively! I've already recommended Bamboo to all my friends. Thank you, Bamboo!
31 January 2026
Unprompted review
Reply from BambooSIM
Thanks so much for this - really happy to hear BambooSIM has been the most affordable and reliable eSIM you’ve used, and that our support team could fix the 3-day vs 30-day mix-up for you. Appreciate you recommending us to your friends, too. 🙏
Daniel @ BambooSIM
Internet quickly
Internet quickly, admin bamboosim help me to settle the problem and give me a great solution. If you want to replace the phone and using esim can get new barcode with admin bamboosim, but need to little charges. I know this is the procedure to get new barcode, so it's okay. I feel very worthy to using bamboosim with my traveling aboard. Feel good experience too.
8 January 2026
Unprompted review
Reply from BambooSIM
Hi Huiping, thanks so much for the review! 😊
We’re really happy to hear our BambooSIM team could help you get everything sorted quickly, and that the solution worked out well.
You’re exactly right: if you replace your phone, we can issue a new eSIM QR code (barcode), and there’s typically a small replacement fee - but we’ll always explain the process clearly and make it as smooth as possible.
It’s awesome to know BambooSIM has been a good value for your overseas travel and that you had a great experience. If you ever need help with eSIM setup, reinstallation, or choosing the best travel data plan, just reach out anytime.
Safe travels and hope to see you again on your next trip!
Daniel @ BambooSIM
Activation of sim
I had the pleasure of getting support/help from Daniel as I had activated my esim incorrectly. Daniel was very prompt in his responses to me, kept me updated with progress and was very effective and resolving my issue. I couldn't have been happier with the service he provided me and I was extremely grateful for all his help.
12 January 2026
Unprompted review
Reply from BambooSIM
Hi Melrine - Daniel here from BambooSIM 👋
Thanks so much for the kind words! I’m really glad I could help get your BambooSIM eSIM activation back on track. Happy to hear the updates and support made everything easy and stress-free.
If you ever need a hand with eSIM setup, activation, or troubleshooting, just reach out - we’re always here to help.
Thanks again for choosing BambooSIM! 🌿📲
Daniel @ BambooSIM
Amazing customer service and willing to make things right at any time
Had issues while overseas but Daniel tried really hard to work out the issue to make things move. Obviously it’s not a BambooSim issue as the overseas network providers were responsible for this issue. Daniel was prompt on live chat with immediate responses despite being based in Melbourne and it’s past midnight there, just so I can use my data plan. Eventually it all worked. Kudos to the exceptional customer service and technical expertise, my trip has not been compromised with this network issue.
11 January 2026
Unprompted review
Reply from BambooSIM
Hey Fletch, really appreciate you taking the time to leave this review.
I'm stoked we got it sorted while you were overseas. Those local network/provider hiccups can be a pain, but I'm glad we could get your BambooSIM eSIM and data plan working properly so you could stay connected on your trip.
Thanks again for the kind words about the customer service and support - if anything pops up on your travels, just jump back on live chat and either myself or one of my colleagues would be happy to assist.
Safe travels!
Daniel @ BambooSIM
Excellent – super easy to use
I had a great experience with BambooSIM. Setup was simple and worked straight away, and the connection was reliable the whole time I used it.
The website and app are both very easy to use, and I really liked how simple it was to top up — just a few taps and you’re done. Signing up was also effortless since you can log in with Google or Apple, which saved time and hassle.
Overall it’s a very convenient service with good coverage, fair pricing, and no headaches. I’d definitely use BambooSIM again and would happily recommend it to others.
7 January 2026
Unprompted review
Reply from BambooSIM
Hi Ky! 👋
Thanks so much for the awesome review! 🌿 We’re really happy to hear you had a smooth experience with BambooSIM and that setup, coverage, and connectivity all worked perfectly for you. Making our eSIM easy to use, quick to top up, and hassle-free to sign up is exactly what we aim for, so it’s great to know that came through. Thanks again for recommending BambooSIM; we’d love to have you back anytime!
Safe travels,
Daniel @ BambooSIM
Excellent promptly and friendly customer service
Excellent customer service, a friendly customer service was always within reach.
Really quick, friendly response.
Would highly recommend it.
15 December 2025
Unprompted review
Reply from BambooSIM
Tony, we really appreciate the kind words!
We're glad that BambooSIM customer support could help promptly with quick, friendly service. Thanks for recommending BambooSIM. It means a lot!
Daniel @ BambooSIM
I am so impressed with BambooSIM's ease of use and customer service…
I am so impressed with BambooSIM's ease of setup and customer service. I'm not sure if my experience was an outlier, but I have never experienced such a fast and kind CX/CS experience than at BambooSIM. I had an issue with topping up my expired eSIM and I got email replies within minutes, that's completely unheard of. They really made me feel like I was their only client.
The app design looks nice and intuitive, but it does load/refresh kind of slow. I was told they are releasing updates on it to make it faster. Regardless, the customer service experience more than makes up for it.
Would recommend to my friends 💯
28 November 2025
Unprompted review
Reply from BambooSIM
Hi Simon,
Thank you so much for your kind words and for choosing BambooSIM 🙏
We’re really glad we could help so quickly with your expired eSIM top-up, and that our customer support and easy eSIM setup stood out for you. Thanks also for flagging the slow app refresh at the time - we’ve since released performance updates, so the BambooSIM app should now load and update much faster.
We really appreciate the recommendation!
Daniel @ BambooSIM
Recommend! Easy and no issues during our trip.
We used BambooSIM during our Christmas trip to Poland. We had no issues with coverage despite being closer to the mountains and the installation process was super easy.
22 December 2024
Unprompted review
Reply from BambooSIM
Hi Jennifer,
Thank you for the lovely review and for recommending BambooSIM. We are thrilled your BambooSIM eSIM worked perfectly throughout your Christmas trip to Poland, even near the mountains, and that setup was super easy.
If you need a Europe travel eSIM for Poland or nearby countries next time, we have flexible data plans, reliable coverage, and friendly support ready to help.
Safe travels and see you on your next adventure!
Daniel @ BambooSIM
Amazing reliability and coverage for overseas destinations!
I was looking for an eSIM for an upcoming trip to Thailand. Was recommended Bamboo SIM because they had a large number of available service providers which meant there was no possible coverage downtime. The prices were competitively cheap compared to other eSIM companies.
The coverage of the eSIM was always available during my trip to Thailand regardless of which provinces I was visiting and there was enough data to last me for my 10 day trip. Would highly recommend using BambooSIM and will choose them again when I am on my next overseas holiday!
6 March 2025
Unprompted review
Reply from BambooSIM
Hi John, huge thanks for the awesome review! 🙌
Fantastic to hear our Thailand eSIM kept you connected across provinces for your 10-day trip. In Thailand we use a top-tier partner network, and your experience shows it delivers strong coverage and fast data.
Across many other destinations, our travel eSIMs can connect to multiple local networks for extra reliability - sounds like you’ve already tried us in other places too, so thanks for choosing BambooSIM again! We really appreciate it.
Also stoked you found the pricing competitive. When you’re planning your next overseas holiday, we’ve got affordable Asia eSIM plans with instant delivery and quick setup to cover you right across the region. If you want help picking the right data package, just give us a shout.
Safe travels!
Daniel @ BambooSIM
Very reliable eSIM
I’ve used BambooSIM while traveling in both Indonesia and Vietnam, including some pretty remote areas and it worked really well the whole time. Setup was smooth and fast, and I had no issues getting connected. It’s honestly one of the most convenient eSIM services I’ve tried, especially for travel. Great value and solid coverage definitely recommend it!!!!
25 June 2025
Reply from BambooSIM
Hi Theresa,
We’re thrilled our travel eSIM helped you stay connected from Indonesia to Vietnam without a hitch. Easy set-up, reliable coverage, and great value are exactly what we love delivering for travellers like you. Here’s to your next adventure with BambooSIM along for the ride. ✈️
Thanks,
Daniel @ BambooSIM
Easy, Affordable, and Convenient
I used the SIM while traveling through four countries in Europe and had no dropouts or issues at all. The signal stayed consistently strong, and I never had to worry about topping up data or picking up a local SIM just for a short stay. It worked smoothly across borders and saved me a lot of hassle.
The installation process is pretty simple but note that your phone does need to support eSIM's for this to work. I installed it a day before my flight, and it started working as soon as I got off the plane in Amsterdam. Pretty affordable and reliable compared to most other options out there
6 September 2024
Unprompted review
Reply from BambooSIM
Hey Sid,
Thanks a ton for the awesome review! Really glad to hear everything worked smoothly for you across all those countries - no dropouts, no stress, just solid connection. That’s exactly what we’re going for.
Smart move setting it up before your flight too; sounds like it kicked in right on time. And yep, definitely a good call-out about needing an eSIM-compatible phone!
Appreciate you choosing BambooSIM, and hope we get to tag along on your next adventure.
Cheers,
Daniel @ BambooSIM
Worked like a charm!
Used BambooSim throughout my 3 week stay in the USA (coast to coast) and happy to say it worked well!
Installation was easy to the point I even doubted & contacted them to ask if that all was set, LOL! Good thing they respond quickly.
Will definitely avail again on my next trip. :)
30 July 2024
Unprompted review
Reply from BambooSIM
Hey Gen!
Thanks so much for the awesome review! We're thrilled to hear BambooSIM had your back all across the USA - coast to coast, no less! Love that you found the setup so easy that it felt /too/ easy (we’ll take that as a win 😄). And yup, we’ve got your back anytime you need us!
Can’t wait to have you on board again for your next adventure. Safe travels and see you soon!
Until then,
Daniel @ BambooSIM
Works great and easy to setup
I used BambooSIM during my trip to Sri Lanka and had a great experience. Setup was quick and hassle-free, and everything worked perfectly. Highly recommend.
18 June 2025
Unprompted review
Reply from BambooSIM
Hey Aka,
Thanks so much for the kind words! We're really glad to hear BambooSIM made your Sri Lanka trip smooth and stress-free. That’s exactly what we aim for 😊
Appreciate the recommendation, and hope we can tag along on your next journey too! 🌍✈️
Safe travels,
Daniel @ BambooSIM
Was needing some internet access for my…
Was needing some internet access for my trip to Japan and stumbled across BambooSIM. So much easier than using a portable wifi and so much cheaper than using roaming with my current provider. Customer service was responsive whenever I had questions or needed a recharge.
1 December 2024
Unprompted review
Reply from BambooSIM
Hi Will,
Thank you for choosing BambooSIM! We’re delighted our service kept you connected (and saved you money!) during your Japan trip. It’s great to hear our team could help quickly whenever you needed a top-up. Safe travels, and we look forward to keeping you online on your next adventure!
Thanks,
Daniel @ BambooSIM
It just works
Activated this overseas when I was struggling with other esim providers. Support was very responsive and helpful. Connectivity ended up being better than others in my group!
21 June 2025
Unprompted review
Reply from BambooSIM
Hi Annie,
Thanks so much for the great review! We're really happy to hear that our eSIM came through for you when others didn’t, and that our support team could jump in and help out quickly. Even better that your connection outperformed the rest of the group - love to hear it!
Hope we can help keep you connected on your next trip too.
Cheers,
Daniel @ BambooSIM
It's so efficient
It's so efficient. I bought it last minute at overseas and finish the whole process within 5 mins. I received the roaming immediately, no need to restart or wait. The network also run very smooth and fast than my local friend. It really gives me a very nice experience.
7 June 2025
Unprompted review
Reply from BambooSIM
Hi Felicia,
Thank you so much for your kind words! We're delighted to hear that your BambooSIM Travel eSIM activated so quickly and provided fast, reliable connectivity - even outperforming local options. It’s great to know it gave you such a smooth and stress-free experience, especially at the last minute.
We truly appreciate your feedback and look forward to supporting your next adventure!
Warm regards,
Daniel @ BambooSIM
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