Bonza Business and Franchise Sales Reviews 

59
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

Signed up with Bonza Business and Franchise Sales. The reason I signed up with them, was they advertised that they will advertise your business with them until your business has sold with one full f... See more

Company replied

Rated 5 out of 5 stars

Matty has been an absolute lifesaver to help facilitate the sale of our small business. From every step of the way he has communicated openly and effectively and represented our interests from sta... See more

Company replied

Rated 5 out of 5 stars

Bonza took on the sale and transfer of our small business. Throughout the process we felt we had an ally in our corner, who knew the business climate and was guiding our decisions in a positive way.... See more

Rated 5 out of 5 stars

From start to finish the selling process with Bonza was great! Matty Newton, my broker was always available to provide his expert guidance. Bonza’s automated processes made setting up my business prof... See more

Company details

  1. Business Broker

Written by the company

Bonza Business & Franchise Sales gets results at a fraction of the cost of a “traditional business broker”. We create and actively manage your advertisements on all of the major business for sale websites, prepare your business for sale and handle your sale from start to finish so you can relax knowing all is being dealt with. We pride ourselves on our communication with our clients, and the speed in which we handle your sale. The days of average service and paying too much to sell your business are over.


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4.6

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.6

All reviews

(59)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

They actually care

They actually care the local brokers seemed not too interested to sell my business , bonza was very welcoming on the other hand , specially thanks to Tim who was guiding me all the way with advise and facts , i expected on enqurie a month but received about 8 the first few weeks among them the actual buyers , i can only recommend BONZA BUSINESS SALE to everyone ,thanks again Tim and the team behind 😄

3 August 2026
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thank you for the great review and for trusting Bonza with the sale of your business. We are really pleased to hear that you felt supported and that Tim was able to guide you with clear advice along the way.

It is also great to hear that the marketing generated such strong interest early on. We cannot control exactly when the right buyer will be ready to purchase a business, but we can make sure the business is presented properly and advertised where genuine buyers are looking. Receiving around eight enquiries in the first few weeks, including the eventual buyer, shows how important that exposure can be.

Thanks again for the recommendation. Tim and the team really appreciate it, and we wish you all the best for the future.

Rated 5 out of 5 stars

Thank you Renee Conlon - Bonza Business Sales

Renee Conlon was instrumental in assisting us to procure a satisfactory sale for our business. Renee's communication and professionalism was first class throughout the entire process from start to finish - and I would definitely recommend Renee's services if you're looking to sell your small business to the right buyer.

11 March 2026
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks so much for your kind words Zane. It was a pleasure assisting you throughout the sale process, and I’m really pleased we were able to help achieve a satisfactory outcome for your business.

I appreciate your recommendation and wish you all the best with your next chapter.

Rated 5 out of 5 stars

renee never stopped in her efforts to…

renee never stopped in her efforts to get a good result in the sale

1 May 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the review Graham. So glad Renee was able to get you through to settlement. Congratulations again and thank you for working with us in the sale of your business. Good luck on your next adventure Graham.

Rated 5 out of 5 stars

Matty @ Bonza is the sales master

Matty has been an absolute lifesaver to help facilitate the sale of our small business. From every step of the way he has communicated openly and effectively and represented our interests from start to finish.

The amount of time and stress that Matty has saved us is incalculable. Being able to handle the negotiations on our behalf and coordinating with buyers and legal parties to name a few, his involvement was essential.

I could not recommend his services highly enough. If you want to sell your business, do yourself a favour and contact Matty.

7 May 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks so much, Blake. It was a genuine pleasure helping you through the sale process.

Selling a business can be a stressful and time-consuming experience, really glad we were able to take some of that pressure off and help manage the negotiations, and more importantly reducing the stress.

We truly appreciate your kind words and appreciate the feedback for Matty, we will pass this on for sure. Wish you all the very best with your next chapter.

Rated 5 out of 5 stars

Lizzy done a great job in securing a…

Lizzy done a great job in securing a buyer for my business. Understood what I was looking for in the sale price and made the sale go through seamlessly once the buyer came forward.

1 May 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the review Craig. So glad we were not only able to get you a buyer in a short timeframe, even happier that we were able to get you a great price for all of your handwork building the business up over the years.

Rated 5 out of 5 stars

mary was just so wonderful & helpful…

mary was just so wonderful & helpful very good at her job i was very very impressed

24 April 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the positive review Wayne. Happy we were able to assist in your business sale enquiries. Glad Mary was able to assist where she could and help navigate the process for you.

Rated 5 out of 5 stars

How to sell your business stress free

The whole process of selling our business with Bonza was a breeze with the support of Tim Clough. He explained every step of the way in clear and simple terms, as well as being there to help with any queries. Highly recommended.

24 February 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the review Stephanie and Mark. So glad that Tim was able to assist you in the selling of your beautiful pet business. Fantastic result on both the sale amount but also the speed at which you were able to sell for. An obvious testament to the great business you built. Thanks for trusting Bonza to be your business sales brokerage.

Rated 5 out of 5 stars

Above and Beyond Support

When I first began the journey of selling my business, I felt completely out of my depth. From the very first contact, I received responsive, supportive, and genuinely accommodating guidance.

Although my sale did not reach the outcome I had hoped for — which is always a risk in these processes — the experience became incredibly stressful, overwhelming, and at times quite distressing for me. Throughout all of this, Matt was exceptional. He ensured I was consistently kept informed, took the time to explain every step in a way I could understand, and went above and beyond to make sure I felt heard and supported, not just treated as another transaction.

His integrity, compassion, and professionalism made an enormous difference during an extremely difficult period, and I am genuinely grateful for the role he played in helping me navigate such a challenging time.

17 April 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thank you so much for your incredibly kind words. Although we are sorry the sale did not end with the outcome we had all hoped for, we know it was not through lack of trying and problem solving. It really was third party involvement or lack there of to be more precise.

We truly appreciate you sharing your experience so openly.

We know this was a very stressful and emotional process, so it means a lot to hear that you felt supported. We always aim to treat every client with honesty, care, and respect, and we are very grateful to have been able to help guide you through such a difficult period.

Thank you again for your trust and your generosity in leaving this review. We sincerely wish you all the very best moving forward.

Rated 5 out of 5 stars

Bonza gets it done

Leila was very courteous and professional.

16 February 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

More than happy to be able to help you with your business enquiries. Anything else you need please let us know.

Rated 5 out of 5 stars

Thank you Lizzy at Bonza

Thank you Lizzy at Bonza, you guided us through the process and helped us find a business to evaluate, and lenders and brokers to facilitate. Highly recommended, I hope to work with you again soon!

12 January 2026
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the great review Matthew. Looking forward to working with you on your next acquisition - all the best from everyone at Bonza.

Rated 5 out of 5 stars

Highly Recommend Lizzie at Bonza

We had an excellent experience working with Lizzie from Bonza to sell our business. She was incredibly responsive, kept us informed at every stage of the process, and provided thoughtful, practical advice throughout — knowing exactly when to push and when to hold back.

We initially considered selling without a broker, but after working with Lizzie, I’m so glad we didn’t. Her guidance and experience made a complex and emotional process feel structured, calm, and well-managed.

I couldn’t recommend Lizzie highly enough, and the wider Bonza team we dealt with were also fantastic. If you’re considering selling a business, having Lizzie in your corner makes all the difference.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Business sold!

This is simple. Bonza, with particular attention to Lizzy Crowe sold my business in under 6 months. Say no more. My appreciation is understated by words that I cannot find. Superb.

30 November 2025
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks so much for the great review Prudence, so glad you and Lizzy worked so well together on the sale of your business. Nothing bust best wishes for your next steps.

Rated 5 out of 5 stars

They were fantastic—always available…

They were fantastic—always available and ready to help,They do a great job of checking buyers before they even look at your business, so you only deal with genuine prospects who can actually complete a purchase. They're also not as expensive as a traditional business sales agent. They organize all the paperwork and assist solicitors wherever they can.

For a smooth sale, use these guys — they’re the best.

1 September 2025
Unprompted review
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Reply from Bonza Business and Franchise Sales

Thanks for the review Rob! Really glad we could help you with the sale of your business, as you learned it can take some time to sell your business but we are so happy that we were able to work so closely and get you the result and price you set out to achieve. Excellent work and congratulations yet again.

Rated 5 out of 5 stars

Bonza were fantastic

Bonza were fantastic. It was very helpful dealing with experts each step of the way. Lizzy was our sales broker. She was excellent to deal with and provided great service throughout the sales process. I would highly recommend using Bonza for the sale of your business.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, no problem answering my questions, even though I though my questions were a little silly,
I was made to feel very comfortable and my requests were met with understanding and empathy, thanks Henry, Mary ,Mark and team

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Lizzy was beyond amazing to work with

Lizzy was beyond amazing to work with. From the beginning to the end she held my hand through every detail, had my back and was extremely supportive and professional. Her knowledge and dedication was more than I could’ve expected. I can’t recommend the Bonza team enough, truly an amazing experience!

1 October 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thanks so much Ferry for the review. It has been an absolute pleasure working with you on such a fantastic sales campaign. With 200+ enquiries finding the perfect buyer that will carry on your hard work can be a tough decision to say the least. Very pleased to see that you and Lizzy were able to work so well together all the way through to settlement. Congratulations again and best of luck.

Rated 1 out of 5 stars

The experience was poor

The service was poor. They lost a sale and failed to secure a deposit, and the settlement date pass. Despite this, I still had to cover legal fees and other expenses. We asked Bonza to discount their fees on the next sale, but they refused and insisted on full payment. They offered no real assistance, and it was far from a win–win situation. To make matters worse, we handled the majority of the negotiation ourselves. I would strongly recommend carefully reviewing the fine print before engaging with Bonza. Even though they responded below. We did not use their contract as it was not suitable for a commercial contract but it is used as a selling tool. I recommend asking to view this prior to proceeding. Read the fine over as they charged a percentage based on stock. The second buyer was secured from our communication with them. Secure the steps to get the deposit secured, push for this to be done in a timely manner. Bonza did not follow this through as I made several calls for this. Our lawyer followed all steps accurately, it was not his end that slowed it down.

3 June 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thank you for your feedback. We would like to clarify a few important details for accuracy.

For your first buyer, a deposit was collected and signed off by you as refundable until due diligence and a formal contract were in place. This is standard practice in business sales, as buyers must complete due diligence before committing unconditionally.

We also provided, at no cost, business sale contract templates that have been successfully used in many sales and were drafted by reputable Australian law firms. Your lawyer chose not to use these, and it was over a month before a contract was delivered to the buyer, whilst there were multiple reasons for this on both buyer side and seller side at no point was this held up by Bonza. Unfortunately, at that stage, they withdrew from the sale.

Despite this, we continued to actively try and sell your business by re-engaging prior enquiries, which led to securing another interested party who ultimately purchased your business. At your request, your lawyer handled the contract due to complicated post-sale payment structures, while our role remained to service and support the sale.

It is also important to note that our commission was due as per the contract signed with us as we were the effective cause of the sale. While commision payment was delayed from yourself over months, we have accommodated by allowing this to be paid off over time.


In total, we introduced two buyers who proceeded to the contract stage and worked continuously on your business, even after the first sale fell through for reasons outside of our control. We remain committed to supporting our clients and achieving successful outcomes, and we’re sorry to hear you did not view your experience as positive but are happy that you were able to sell your business.

Rated 2 out of 5 stars

Not getting the service

Signed up with Bonza Business and Franchise Sales. The reason I signed up with them, was they advertised that they will advertise your business with them until your business has sold with one full frontal fee.
Just received a letter from them saying, sorry unless you pay more money, we will no longer sell your business for you. To be honest, no one from Bonza rang overall to see if we should try different pricing or a different tactic to sell the business.

8 September 2025
Unprompted review
Bonza Business and Franchise Sales logo

Reply from Bonza Business and Franchise Sales

Thank you for reaching out and sharing your concerns.

I’d like to take a moment to clarify your listing with us. Our agreement was for a 12-month appointment, which is standard, with an annual renewal fee required to keep your business advertised until sold. In your case, we continued to uphold your listing without charging that annual fee. This means your business has been consistently marketed well beyond the original term at no additional cost until now. We completely understand that it may feel unexpected to receive a renewal notice at this point, given the length of time your listing has been active without fees. The renewal is not a new charge but simply the standard annual fee that ensures we can continue advertising, fielding enquiries, and providing support throughout the sales process in the event the business does not sell in the first 12 months. It is important to note as well that you have direct access to your broker at any time during your campaign via phone, email, text message and also a direct link to booking in meetings with your broker.

Rated 5 out of 5 stars

I first signed up with Bonza to sell my…

I first signed up with Bonza to sell my business before Covid. The timing was not great & was followed by interest rate rises.
I had some concerns that Bonza would stay motivated to sell the business as time went by. However, as my broker Matthew Newton stayed on the case throughout & proved to be a motivated & supportive partner in my sale.
Matt showed integrity throughout the whole process. Matt punctually communicated with me at all times. He gave me his honest advice & expertise in helping me navigate my own expectations while honouring my decisions.
As we provided potential buyers with information , discussed options & offers it became clear to me what the most important outcomes were.
Ultimately we found a buyer through a personal contact. Something I would not have been able to achieve without Matt’s advice & experience.
I wholeheartedly recommend Matt to anyone selling their business.

Maurice Richardson
Echidna Cleaning

1 May 2025
Unprompted review

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