Bongs Canada | Bongs.ca Reviews 

7
TrustScore 3.5 out of 5

3.4

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Company details

  1. Glassware Store
  2. Cannabis store
  3. Convenience Store
  4. Glass Shop
  5. Novelty Store
  6. Tobacco Shop

Written by the company

Bongs Canada is the leading supplier of bongs, pipes, build a bong, beaker bong, straight tube bong, grinders, dab rigs and smoking accessories. All our packages are securely and discretely shipped. We serve Canada and United States. We offer our customers Free Shipping over $99. Come check us out, I'm sure you will see something that you like.


Contact info

3.4

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.4

All reviews

(7)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Good place for glass pieces!

I was skeptical about where to buy and I bought from here.. they did take a little long to ship out my order but once it was shipped I got it very fast and I am now happy thanks again and Cheers! Will definitely order maybe some bowl pieces next time from here when I get the extra money!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

perfect just perfect

amazing glass, rly fast service, very kind customer service, overall really great service, i am very satisfied with my purchase and would definitely buy from here again!!

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Took a long time to ship and wanted…

Took a long time to ship and wanted more money for the shipping due to my location

21 December 2025
Unprompted review
Bongs Canada | Bongs.ca logo

Reply from Bongs Canada | Bongs.ca

Hi Gordan,

We tried to work with you on your shipment. It costs over $110 to ship to your area in Nunavut. We always offer a full refund to our customers if they don't want to pay the extra cost to ship there. Which we have offered you and you accepted. There's no company that would spend $110 on shipping for a $200 order. I'm sure you are aware of the high costs to ship to your location, this should be of no surprise to you.

Rated 1 out of 5 stars

Hi bongs.ca you guys still haven’t…

Hi bongs.ca you guys still haven’t shipped out my order can you please ship it out to me

30 June 2025
Unprompted review
Bongs Canada | Bongs.ca logo

Reply from Bongs Canada | Bongs.ca

Hi Cayden,

I can see from your tracking that Canada Post received your package on Jun 27/25 and you signed for it on July 3/25. It appears everything worked out fine.

Regards,
Richard

Rated 1 out of 5 stars

liars

not professional, doesn’t deliver in time (don’t get expedited shipping it’s a scam) and is not easy to reach out to, meaning they don’t reply. will find excuses for everything. please avoid, it’s a waste in everything. and you won’t get your product

22 June 2025
Unprompted review
Bongs Canada | Bongs.ca logo

Reply from Bongs Canada | Bongs.ca

Hi Yokohama,

Can you please provide us with your order # as your name "Yokohama Yolo" doesn't show up in our system or get in touch with us at info@bongs.ca.

Regards,
Richard

Rated 1 out of 5 stars

Very unprofessional.

Very unprofessional.

10 December 2024
Unprompted review
Bongs Canada | Bongs.ca logo

Reply from Bongs Canada | Bongs.ca

Fake review by person named "k". Sorry we don't have any customers by that name.

Rated 1 out of 5 stars

Criminal level of CS

Check out sites. Products I want. Fair prices. 15% July discount. Free 10% for new customers. I open chat for support and say although I provided my email I didn't get a first time code. Rep says check junk. I said I have, double checked and also have a different email from you so your domain is not going to junk. Instead of giving an answer about that they say to use the 15% off that is advertised on front page. I reiterate that I am asking for the FIRST TIME code for my FIRST ORDER and if I can't use both just tell me what I can do. They said "I did" or something not helpful. During the time they danced around my question I just made an alt email and tried again and it worked. I got the coupon. I told them that I it seems like they were trying to prevent from maybe addressing if I could use both at all and hope I would just forget about it. I mentioned this and they called me a crybaby lol. I said that's not professional and I have screenshots that I intend to at some point in the appropriate places because even if they are a legit business, the customer service was shady and was like someone was trying to trick you into order. They will say I was rude. I was. After I called them out and the were insulting to me. I don't think that is out of line from the customer end. AVOID. At best they don't scam and are shady worst case is a full out scam.

30 July 2024
Unprompted review
Bongs Canada | Bongs.ca logo

Reply from Bongs Canada | Bongs.ca

Hi Nima,

We don't have coupon stacking on our site and we tried to tell you that but you wouldn't listen and kept going on about the 10% discount. We offered you a 15% discount code instead of the 10% first time customer. Which is a way better deal because your getting 15% off instead of 10% off. We also have screenshot of you swearing and being rude to our customer rep. To say we tried to trick you by offering you a better discount code is beyond me.

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