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Alltricks Reviews 

220,053
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Fabulous. Competitive prices. Extremely fast delivery. I ordered 2 x 250w Powermore batteries at 11.00am on Friday and received them in our shop at 11.00am Saturday. I highlt recommend this company f... See more

Rated 5 out of 5 stars

Good range of cycle helmets in stock, and well priced. Also a great range of delivery options including Express delivery. Very happy again with Alltricks.

Rated 3 out of 5 stars

Il ne m'a pas était possible de cumuler 2 promotions, celles du produit et celle de l'abonnement suite à un appel mail. Il faut que je paye la promotion de l'abonnement à part. Dommage

Rated 5 out of 5 stars

Recently I stuffed up an order. Alltricks did their part to fix my mistake perfectly. The situation was resolved quickly and efficiently. I’ll continue to shop here based on service quality alone. The... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

About Alltricks

Written by the company

Alltricks est spécialisé dans la vente de matériel et d’équipement pour le vélo, le running et l’outdoor. Depuis 2008 vous retrouvez sur Alltricks un large choix de pièces vélo, de vélos complets et d’équipement pour toutes les pratiques outdoor (VTT, BMX, Route, Running, Trail, Randonnée etc.) parmi les plus grandes marques (Shimano, SRAM, Garmin, Nike etc.). Alltricks a aussi pris le virage de l’électrique et vous accompagne dans l’achat d’un vélo électrique ou d’un VTTAE.

Notre offre de produits permet à tous les sportifs, qu’ils soient débutants ou compétiteurs mais aussi à toute la famille (large choix de vélos enfants, de draisiennes et de textiles), de s’équiper.

Notre univers running vous surprendra avec une sélection des meilleures marques du marché.

Commandez sur Alltricks c’est également bénéficier du conseil de nos experts, de facilités de paiement de la livraison en 24h en France et dans de nombreux pays européens

Alltricks – Spécialiste vélo, running et outdoor !

Written by the company

Intégralité du catalogue en stock

Sur Alltricks, nous proposons à la vente uniquement les produits dont nous disposons en stock. Notre gestion en temps réel vous assure un départ de votre colis le jour même si votre commande est saisie avant 15h. (les commandes validées après 15h le vendredi sont expédiées le lundi.) Votre service clients Alltricks

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220K reviews

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4.5

All reviews

(220,053)

19,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous

Fabulous. Competitive prices. Extremely fast delivery. I ordered 2 x 250w Powermore batteries at 11.00am on Friday and received them in our shop at 11.00am Saturday. I highlt recommend this company for any bike parts ... 5 etoiles

29 August 2026
Unprompted review
Rated 2 out of 5 stars

Point relais

Point relais, initialement prévu changer par le transporteur. Le nouveau point relais ferme à 18h, je m’y rends à 17h50 et trouve porte close. Point. Relais à revoir.

10 August 2026
Rated 1 out of 5 stars

My delivery was rerouted

My delivery was rerouted. Instead of the nearest delivery point 1km away, it's been sent to Samoens which is a two hour round trip!

5 August 2026
Alltricks logo

Reply from Alltricks

Hello,

We are sincerely sorry for the inconvenience caused by the rerouting of your parcel. We completely understand your frustration, especially as the parcel was ultimately returned to us.

Please accept our sincere apologies for this experience and for the inconvenience caused.

Rated 1 out of 5 stars

No Real Compensation

I am extremely disappointed with my experience with Alltricks.

I ordered a pair of trekking poles for €139, which were on sale at the time. Due to a shipping mistake made by Alltricks, my package never arrived. Instead of my delivery address, the return address was placed on the parcel, causing it to be sent straight back to their warehouse.

Because of this error, I had to leave for my hiking holiday without the trekking poles I had specifically purchased for that trip. The entire situation took almost one month to resolve. During that time, my €139 was tied up, meaning I couldn’t use my money to buy replacement trekking poles elsewhere before my holiday.

After waiting nearly a month to receive my refund, I asked for compensation. The only compensation offered was a discount on the exact same trekking poles. Unfortunately, by then the sale had ended, the price had increased, and shortly afterwards the trekking poles were completely out of stock. In other words, the compensation was impossible to use and had no real value.

To make matters even worse, Alltricks simply closed the case without offering any reasonable alternative or meaningful compensation, even though the entire problem was caused by their own shipping mistake.

Mistakes can happen, but leaving a customer without their order, holding their money for almost a month, causing them to miss an important hiking trip, and then closing the case with a useless compensation offer is simply unacceptable.

This experience has completely destroyed my confidence in Alltricks. I will not order from them again, and I cannot recommend them to anyone looking for reliable service or proper customer support.

27 June 2026
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

I am truly sorry to hear about your experience, and I completely understand your disappointment regarding how this situation was handled.

Unfortunately, the information provided in your message does not allow me to identify your order or locate your case, which means I am unable to review the details of what happened.

Could you please provide me with your order number or the email address used when placing your order? I will then be able to locate your case, review the previous exchanges, and provide you with an appropriate response.

Thank you for taking the time to share your experience. I remain at your disposal to look into your case.

Kind regards,
Alltricks Customer Service Team

Rated 3 out of 5 stars

Too soon to say

Too soon to say. It was a visit to check out a gravel, wasn’t in stock, staff eventually ordered one in to consider.
Staff a little nonchalant.

28 July 2026
Rated 1 out of 5 stars

I ordered a bike computer and at the…

I ordered a bike computer and at the date they said it would surely be delivered, the tracking says the order is only accepted and not even ready to ship. I send a message asking about the delay but they haven't answered yet. I hope they solve this quick. At this moment I wouldn't recommend buying anything from this store!

22 July 2026
Alltricks logo

Reply from Alltricks

Hello,

Thank you for your message, and please accept our sincere apologies for this situation.

After checking your order, we found that your parcel was unfortunately handed over to the wrong carrier, which caused the shipping delay.

We have issued a refundable store credit for the full amount of your order. It is now available in your Alltricks account and can be used immediately. If you would rather receive the refund back to your original payment method, you can simply request it from your customer account.

We are truly sorry for the inconvenience caused and thank you for your understanding.

Kind regards,

The Alltricks Team

Rated 5 out of 5 stars

Excellent service.

Good range of cycle helmets in stock, and well priced. Also a great range of delivery options including Express delivery. Very happy again with Alltricks.

23 July 2026
Rated 1 out of 5 stars

Avoid

Ordered a Fox thru axle with this company and on going on to the website to check the progress I noticed order had been cancelled. No email from company, just cancelled and kept my money. I want an immediate refund into my account or I will be contacting my card issuer to inform them I have been scammed.

edit: I have sent my iban number as requested but still no refund into account.

15 July 2026
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

I am sincerely sorry for the inconvenience caused by this situation.

After checking your order, I can confirm that it was cancelled due to an internal issue. I completely understand your frustration, especially as you did not receive any communication regarding the cancellation.

To resolve this as quickly as possible, I have opened a support case and contacted you to request your bank details. As soon as we receive them, we will process your refund without delay.

Please accept our sincere apologies for this experience, and thank you for your patience.

Raphaël
Customer Service

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