Airtel India Reviews 

Worst customer care

Worst wifi service in india. Jio is better than this worst trashy company and its employees everyone always wastes out time. In jio atleast they come fix but these lazy ppl never replies, picks calls, comes to repair, and their their service worst of all they all say same repeat learned lines yes mam. And its mostly down in 30 days it is down for almost 20 days idiots close your company down full of lazy ppl and ignorant ppl. There everything is worst service, customer service, and solution. There is only temporary solution for thia load of crap wifi service. Mine went down so many times i am like what the heck is this. Trashy wifi and services. GTPL was best like it always worked ppl came to fix problem immediately if it was down they solved asking dont call service center and this worst always share stupid numbers to call customer service and they always waste time by pasting same dialogs. I miss GTPL it is not in vatva area ahmedabad.

Recently I accidentally charged my prepaid mobile a month earlier to the recharge due date. I realised the mistake and wrote an e mail to Airtel customer service. In spite of my requests they were not willing to add a month to the recharged pack or refund money of the newly charged pack so that I would continue with existing pack and recharge before the due date.They stuck to their own ground that as per their policy it is not possible.At least they could have added my money of Rs200 or so arising due the mistake of recharging earlier to Airtel balance money. They refused to return my credit in any form. This kind of attitude is unfair and exposes lack of customer care at all and forfeit undue money. I have been using their services for my pre charged mobile for over a decade. I am writing this episode to alert people about their moral insufficiency and indifference to customers. Another aspect related to their mobile network efficiency is my voice calls made to or received from other persons gets intermittently cut or becomes inaudible many times.This apart sometimes the calls get disconnected after speaking for a while without any reasons. I had written to their customer care and the reply I got is that there is some congestion of network in your locality and we are attending to it and gets rectified soon. Now even after a long time the condition remains same. They should be made aware that if they continue without changing their stance towards their customers their future might not as bright as it was !
Dasharathi KR
Sr cit/retd jt dir cpri Bng
Tatanagar Bangalore 92

Poor network, high price and not available in all locations.

My experience with Airtel has been an absolute nightmare. I switched to them hoping for better connectivity, but the service is completely broken.Constant Call Drops: Calls disconnect in the middle of important conversations, even with full signal bars showing on my phone.Fake 5G Speeds: The network switches to 5G, but web pages fail to load. Speeds drop to almost zero during peak hours.Useless Customer Care: Reaching a real human is impossible. The automated robot chat and helpline numbers loop endlessly without resolving any issues.

I live in Agra, and the network quality is extremely poor. Despite complaining many times, the issue has never been resolved. It's often impossible to have a proper phone conversation because the signal keeps dropping, and sometimes it disappears completely.
Due to this very poor experience, we ported all four of our home mobile numbers to another network yesterday. A truly disappointing service experience.

Absolute shit customer service. I have never seen such a slow response time. Even after the call connects instead of listening to the grievance they stick to their bloody script and waste my time. No solution is provided. They call at odd hours and that too only once. If I am not near my phone I will have to raise a bloody ticket again. What the hell!!

Very worst customer service. They will keep on repeating the mistake but won't take the necessary action to avoid the problem. ACT is better than this . They only have a brand name but no use. Service engineer won't respond to the calls made by customer. Have complained about this many times but no response. Waste of money and time. Very very bad.

I’m planning to switch my Airtel SIM next month. Honestly, I’ve had nothing but bad experiences with Airtel. Just look at the recharge prices — ₹349, ₹399, and I won’t be surprised if you increase it to ₹500 next month. 😑
I recharged on August 4th, and now it’s already the beginning of September and I have to recharge again. I’m honestly fed up with this SIM. So next month, I’m switching to Vi. Enough is enough! 🙂

just imagine the level of their latency (ping) when i had to wait whole min just to load this pages star rating . i mean never get wifi of this thing its trash the customer care wont even bother picking up calls the ai bot will say we have encounteered a technical problem in ur area like we wanna talk to the executive they have but nu uh no one responds their net work download speed is trash and the pings even more trash 100 plus every time a

Their network is good but their field staffs are hopeless and spoilsport. Whereas company invests heavily on weather proof infrastructures such as waterproof junction boxes, their field technicians are extreme reluctant to close the boxes that leads to water and dust entry into the junctions and frequent breakdown. Their staffs are however carless and stubborn, refuse to close boxes inspite of requests from customers like me.

Actually I would not like to give it any stars but since the site would let me post otherwise, I am forced to give it 1.

In Bhiwadi, Rajasthan, Airtel WiFi service sucks big time. On an average we get 10 SMS saying how Airtel is sorry due to a network issue and equal number, after few minutes saying the problem has been fixed.

It appears their technical team only has toddlers who enjoying playing Switch On/Off.

The other alternative Jio is horrible, and we aspire to be Vishwaguru, my foot.

Sabse ghatiya sim i have ever used 15 din mai 15 bar call kar chuki hu customer service pe because mera net he nhi chl rha mera recharge waste hua pure month ka na koi result milta h bas complaint dal dete h bolte h madam ho jayega apko call karne ki jarurat nhi padegi but 15 din se m data he use nhi kar pa rhi 399 k recharge mai b just two months more or apni sim port kara lungi and i will never suggest anyone ki airtel use karo sabse ghatiya sim and services b kuch nhi hota h inse

⭐ **Very Disappointed with Airtel Network in Ampati, Balughat**

The Airtel network service in our area, **Ampati, Balughat, South West Garo Hills, Meghalaya**, has become extremely disappointing. We are facing serious network and internet connectivity problems on a regular basis.

Because of the poor network, many of us are unable to **apply for jobs online, attend important online activities, access educational resources, watch news, and receive important updates on time**. In today’s digital world, reliable internet is no longer a luxury—it is a basic necessity.

We sincerely request Airtel to improve the network coverage in our area and, most importantly, consider **installing 5G services in Ampati and surrounding areas** as soon as possible. People in rural and semi-urban areas also deserve fast and reliable connectivity.

Please take this issue seriously and provide us with a proper solution instead of leaving customers to struggle with poor connectivity. **Airtel, please improve your network in South West Garo Hills, especially Ampati and Balughat.**

Very bad network, after i reach my daily limit in a 5g plan the network became too slow

I have already raised request to disconnect my wifi services and received call from some technician and the services is still active. I have no use for wifi services and whenever I contact them to disconnect they mentioned they have raised a request. This was not expected from such a brand.

Worst service ever. Can't even provide customer support customer executives aren't helpful and doesn't knows how to talk. I think you guys should close Wi-Fi service. Airtel is good for nothing.

Airtel cheats customers .. they will take money for 2gb/day for 56/84 days, within 30-40 mins of net surfing they will show 2gb data is consumed, then they will take money for high speed data for 30 days, and then .... They will finally give you 1mbps download and 3mbps upload speed checked many times through TRAI speed test !! This is realty of Airtel's cheating business !!!!!

Every thing is wrong in this app the company also is the worst. The workers do what they want if they dont want to do they cancelled the Disrespect elder the smoke while inatalling wifi