A Hotels Reviews 

228
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Room is good and spacious. Staff is friendly enough and the building is new. That said, there was odd smell coming from kitchen sink drain and I missed some oatmeal with honey on breakfast, which is a... See more

Rated 1 out of 5 stars

Without a doubt, this is the worst hotel experience I have ever had. Housekeeping was practically nonexistent. I had to request several times over five days before my room was cleaned and the bed li... See more

Rated 5 out of 5 stars

Great rooms. Only annoyances were the shower spills water because of shower wall design choice. Breakfast is good enough, not sure it lives up to the 4 stars hotel, if you compare hotels. However to g... See more

Rated 3 out of 5 stars

The breakfast was fine, I enjoyed muesli and croissants. On the downside: I paid about 50 EUR to get into my room less than 2 hours earlier, I couldn't get hot water in the shower within 15 minutes (o... See more

Company details

  1. Hotel

Written by the company

Hos A Hotels står vi altid klar til at tage imod dig, der gerne vil bo i moderne og rolige omgivelser tæt på byen og dens mange muligheder. Når du indkvarterer dig hos os, er du sikker på at være tæt på både arbejde og fritid, samtidig med at du kan slappe af i behagelige rammer og velindrettede værelser.


Contact info

2.9

Average

TrustScore 3 out of 5

228 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(228)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Rooms are good, but no laundry service

Room is good and spacious. Staff is friendly enough and the building is new. That said, there was odd smell coming from kitchen sink drain and I missed some oatmeal with honey on breakfast, which is a staple in nordinc hotels. Note that the hotel has no laundry service and there is nothing in the area that does, so this place is not suitable for longer stays.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Great rooms

Great rooms. Only annoyances were the shower spills water because of shower wall design choice. Breakfast is good enough, not sure it lives up to the 4 stars hotel, if you compare hotels. However to get the price for the overnight down, it seems smart to save somewhere. Check-in robot a bit daunting, but we figured it out. Night staff was truly nice. Day staff seemed more busy

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Without a doubt

Without a doubt, this is the worst hotel experience I have ever had. Housekeeping was practically nonexistent. I had to request several times over five days before my room was cleaned and the bed linens and towels were replaced.
The entire hotel felt dirty and neglected. There was almost never any staff available, except for one employee who appeared to be doing all the work alone.
Given the rates charged, the quality and service are completely unacceptable. I would strongly advise others to stay elsewhere.

31 July 2026
Unprompted review
Rated 2 out of 5 stars

Not well maintained

Overall, the staff were helpful and friendly; however, the hotel itself is not well maintained.

We stayed in a room that was advertised as one of the hotel's better rooms with a "garden view." In reality, the view consisted of two chairs placed outside in front of a hedge, which was disappointing and did not match our expectations of a garden view.

Unfortunately, the cleanliness of the room was well below an acceptable standard. The carpets were visibly dirty, there were ants in the room, and the bathroom was particularly unhygienic. The toilet, including the toilet brush, was filthy, and the soap holder in the shower had a buildup of black mould that appeared to have been there for some time. It was so unclean that residue transferred onto the soap, making it clear the area had not been properly cleaned in quite a while.

While the staff did their best to be helpful, the poor maintenance and lack of cleanliness significantly affected our stay.

15 July 2026
Unprompted review
Rated 2 out of 5 stars

Not content

When whe arrived everything looked fine from the front of the building. Private outsite sitting area per room. Checking in was easy. The room looked good. Whe where at the back of the building looked out the back door and nothing but building waste, glass and a wooden fence that was falling appart. (Looked like a building zone) the gate was wide open so everbody could walk straight in. After that whe found out that the back door could not be locked and the door to the toilet lock didn't work either. Same with the neighbors doors. They where already calling the emergency number of the hotel and where on hold for an Hour. I messaged trough booking.com. And never had an anwsfer. I am still waiting for one. These should not have bin rented to people. Its non refundable and there is a cancelation fee when you cancel. Whe will not come back. Service is bad.

27 June 2026
Unprompted review
Rated 1 out of 5 stars

Very hot room, curtains to smal, noise and hairs

Very hot room, no airco or van.
Curtains can't cover the full windows so in the early morning the sun wakes you up at 5 o'clock. No rest and feels like a sauna. Hairs on the floor in the bathroom, dirty!
And the room next door was renovated with a LOT of noise at 7.30 am in the morning!!!! Breakfast was a joke, old and no taste. I paid 68 euro for this. Also they charged a deposit!!!!! Hope that they return this money.

Did not see any staff.

21 June 2026
Unprompted review
Rated 4 out of 5 stars

Great place! Worth the price.

The facilities especially the self check-in and checkout plus the live support which was super helpful. A little worried seeing the not-so-nice reviews after I had completed booking but turns out I didn't experience anything in the negative. Probably the garden view from my room needs to be looked into, as the garden was very untidy and not a pleasant sight.

9 May 2026
Unprompted review
Rated 3 out of 5 stars

A hotels in Glostrup

A hotels in Glostrup. Liked the part of easy check in/out, room is nice and clean. Tho had a dinner at their restaurant and got food poisoned 🤷🏻‍♀️so I don’t think I’ll come back

31 January 2026
Unprompted review
Rated 3 out of 5 stars

The room was a nice size

The room was a nice size, the bathroom needed more shelves, the water came out underneath the door when having a shower, nearly slipped on the tiles. Pillows were very hard. It was a double bed but had two separate single quilts .Breakfast was ok but very busy and had to take your own plates etc up to the trolley. However having a digital key was an advantage as you could go back to the hotel at any time in the evening. There was also no wardrobe facilities. Linen was also very clean.

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Will not be returning.

If it were not for the pleasant and hardworking girl managing the restaurant at dinner, I would have given this a 0 star review.
The hotel seems to be focused on minimizing the workload of the employees, at any cost. Including guest convenience and general hospitality. Check-in and check-out was entirely up to the guest, handled through an iPad in the reception area. The reception is almost never manned, the breakfast is spartan and with low quality wares, and the room had silver fish running around. With a room temperature of 23-24 degrees, it was unbearably hot, making sleep a difficult endeavor. No air conditioning.
The fact that each table at breakfast (which doesn’t start until 7 AM) had a note on it asking the guest to clear the table of dishes, all while no less than three employees stood idly chatting behind the bar, sums up the experience.
Will not be returning.

10 November 2025
Unprompted review
Rated 2 out of 5 stars

Not a 4 star hotel

Not a 4 star hotel. Clean your own table... Stinking perfume in the rooms... Poor drainage in the sink... No adjustment possibility of the heat... May be 2 stars.

18 October 2025
Unprompted review
Rated 3 out of 5 stars

Okay for a night or two, could be cheaper

The breakfast was fine, I enjoyed muesli and croissants. On the downside: I paid about 50 EUR to get into my room less than 2 hours earlier, I couldn't get hot water in the shower within 15 minutes (only slightly warm), it's overpriced for the single rooms of that size. If you're looking for accommodation during your stay in Copenhagen, better go to Malmö by train. I believe it's even closer to the city centre.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

The Above Hotel was an amazing…

The Above Hotel was an amazing experience for my family member and I. We stayed two nights in an ascetically pleasing haven and it felt therapeutic.
The staff went above and beyond to make our stay enjoyable. The location is in the heart of Burnley making it easy to access shops and resources. The complimentary breakfast was delicious in the Foodhall downstairs.
I highly recommend the Above Hotel and I certainly will come back again

15 July 2025
Unprompted review
Rated 2 out of 5 stars

Our stay

In the room, fridge was not working... who would like warm drinks from the minibar??? Bathroom with mould in the corner. Room 105 in the basement - from the lift you have to pass the service area and kitchen - very smelly corridor. Our room was never cleaned despite having put the "clean up sign" at the door.
At breakfast you ate asked to clean away your plates and dishes... canteen style in a 4* hotel? What is worse, nobody even bothers to clean the table after you have eaten. Quite room (back garden view) was quiet only with the window closed.
Anyway, breakfast was tasty (no coffee machine, though) and the hotel offers free parking for the quests.

6 July 2025
Unprompted review
Rated 4 out of 5 stars

The Staffs are very nice and Professional.

The Staff are very nice and very friendly.
The Hotel itself is breathtaking, the sound system is so isolated that You don’t get noise from the outside expect the floor above me that someone was disturbing around 6 am with the sound of wardrobe opening.The food was excellent and I am so pleased with my stay .

11 February 2025
Unprompted review
A Hotels logo

Reply from A Hotels

Thank you so much for your wonderful review! We are delighted to hear that you found our staff friendly and welcoming. It’s also great to know that you enjoyed the hotel's atmosphere and sound isolation.

We apologize for the early morning disturbance from the floor above and appreciate your understanding. Your feedback is valuable, and we will do our best to ensure an even more peaceful experience for all our guests.

We’re thrilled that you loved the food and had a pleasant stay. We hope to welcome you back again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look