Anayahjewellery Reviews 

38
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 38 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning jewelry, noting the exceptional quality, gorgeous designs, and how perfectly the pieces match what is advertised online. Many people also highlight the exceptionally fast shipping times, reliable communication, and helpful customer service that makes online shopping smooth and completely enjoyable. Some reviewers were not happy with receiving broken items or extremely poor quality products that fell apart quickly and did not last. Additionally, some consumers noted significant difficulties with processing returns, very expensive shipping fees, and unhelpful support teams that completely failed to resolve issues.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great appreciation for the stunning,... See more

Quality

Customers had positive experiences with quality, highlighting gorgeous, stunning, and reliable pieces.... See more

Customer service

People report positive experiences with customer service, highlighting wonderful communication and smooth... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and quick arrival times. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a small misunderstanding with this company in the beginning but they really redeemed themselves by offering a more than fair resolution. I appreciate their efforts and feel more confident and e... See more

Company replied

Rated 5 out of 5 stars

I've bought 3 pairs of earrings from Anayah Jewellery and each time the quality and look of the pieces are 10/10. They're fast becoming my go to for stunning costume jewellery.

Company replied

Rated 5 out of 5 stars

Anayah has stunning jewelry. Good quality and lots of options to choose from. I have ordered lots of pieces from necklaces to earrings to choker sets. Happy with all. Great for destination weddings. T... See more

Company replied

Rated 5 out of 5 stars

Absolutely gorgeous necklace! Great customer service and fast shipping. Highly recommend A++++++++

Company replied


4.1

Great

TrustScore 4 out of 5

38 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(38)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE
VERY FAST COMMUNICATION ANS MORE THAN ANYTHING SHIPPPING
VERY REALIABLE PRODUCTO
I HACE MY DOUBTS AT THE BEGINING BUT HAVE TO SAY …,GREAT QUALITY
GREAT CUSTOMER SERVICE AND FAST DELI VERY !!!
NOW IAM A GREAT GREAT FAN OF ANAYAH JEWELERY
HIGLY RECOMENDED !!!

12 August 2026
Unprompted review
Rated 5 out of 5 stars

THE JEWLER for your unique statement pieces & custom costume too …

Creative gorgeous high-quality colorful costume jewelry, but finding good custom costume? A-MAZING! Found two pairs of magnificent vintage estate piece earrings I adored and Anayah Jewelry was able to duplicate them to a T. Worth a few weeks wait to create & receive my stunners. Wonderful customer service and communication too… A pleasure.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with this bracelet

Very disappointed with this bracelet. I wore it for less than two hours before all the pearls fell off and it completely broke apart. I contacted customer service and, instead of offering a full refund for a faulty product, they only offered a partial refund or store credit because the bracelet was “destroyed” — even though it broke from normal wear almost immediately. Poor quality and very disappointing customer service. I would not recommend buying from this company

26 May 2026
Unprompted review
Rated 5 out of 5 stars

The best JEWELRY store & GREAT customer service .…

The best customer service very smooth conversations on WhatsApp I couldn't believe my eyes when I opened the two necklace sets boxes I was really thrilled by the beauty of the pieces they were meticulously made and very unique designs I highly recommend Anaya jewelry and they were on time for sending everything and luckily I didn't pay any extra tariff taxes, which made me more happy and encouraging to order more in the future.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Total SCAM

They take your money . Whether you like the product or not - you can forget about customer service . Product is bulky and cheap and you will just be stuck with it . Worst product and customer service ever . They are available 24/7 when taking your money but once that is done - you can forget about your money .

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam company. Avoid

I paid £90 for a necklace and the quality is atrocious. Lightweight, flimsy and unwearable. The positive reviews of this company are surely questionable, I struggle to comprehend how anyone could be pleased with the quality. And be aware, they do not offer refunds, credit voucher only. Total scam. Avoid!

16 February 2026
Unprompted review
Rated 1 out of 5 stars

poor quality

I paid £90 for this necklace and the quality is terrible ...its so lightweight it feels like a plastic necklace ! Unfortunately I have run out of the time to return the item as it arrived just before i left for my holidays. I would really appreciate a chance to return it or exchange it for something more solid

24 January 2026

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