Cupids Reviews 

1,181
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 982 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the pleasant scents and high quality of the colognes, noting that the fragrances are exceptionally unique and last a remarkably long time throughout the entire day. Consumers also highlight the incredibly fast delivery service, beautiful packaging, and the completely seamless purchasing process. However, some people mentioned frustrating delays with shipping, noting that it took weeks to receive updates or items for their pending orders. A few other people also felt that the website checkout and promotional upsell steps were quite confusing and overwhelming to navigate successfully.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that the cologne and deodorant smell fantastic and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that items smell amazing and last all day.... See more

Order

Clients share ambiguous opinions on order, as experiences vary significantly between smooth purchases and... See more

Delivery service

Customers report overall satisfaction and positive experiences with delivery service, highlighting that... See more

User experience

Consumers find user experience to be positive overall, describing the shopping process as straightforward and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really like the deodorant! The cologne smells strong at first but once it calms down smells good. While we all know the pheromones don’t work on humans like they do on animals, don’t buy if that’s... See more

Rated 4 out of 5 stars

Was confused at first about the 3pack multi-buy then before I could purchase they also added another 3 aromas to buy on top of the original purchase. I think I should’ve only bought the 3 pack mul... See more

Rated 4 out of 5 stars

The check out process was confusing and kept bringing up more options . But any issue was resolved. I am very happy with the product

Rated 4 out of 5 stars

Whilst humans do not react to pheromones in the same way that animals do and certainly not in the manner advertised. The scent is very pleasant and does recieve positive feedback so a worthwhile purch... See more


4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 66% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(1,181)

996 reviews in the last 12 months

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Rated 5 out of 5 stars

Great product.

First off everything arrived fast, that is great did not have to wait long. Then for the scents I ordered Hypnosis 3.0 and the 3 pack of Charm, Ignite and lust and all scents smell great. I have used them a few times and have had positive results. Not to mention I feel better while wearing them. The scent seems to last for around 8-10 hours so it lasts most of the day that you would need it. It does weaken after about 4-5 hours but one squirt is all you need after that and rub on the pulse points. Today 9/5/2026 I used it and went to the bar with a few friends and 3 people I did not know mentioned how good I smelt granted it was to their boyfriends but I overheard them.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Aqua Di Gio Black or Channel Blue better…

I have to find the cologne or deodorant work at all and I wear it every day. It’s crazy how they advertise it cause for sure it’s not anything that works. My Aqua Di Gio Intense Parfume or Channel Blue work so much better. I say it is a complete waste of money

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I would’ve given a 3 star for how long…

I would’ve given a 3 star for how long it took me to receive my order after placing the order. The reason I’m giving a 5 star is due to the product itself. The deodorant is amazing. It smells great and lasts all day and the cologne smells great also.

5 September 2026
Unprompted review
Rated 3 out of 5 stars

The up sale at checkout is infuriating and over priced shipping

The up sale at checkout is infuriating. And the 30.00 to ship it on a 3rd party ground shipment is way over priced. I will not buy from them again if the over charging on shipping keeps happening. I bought 2 bottles of the hypnosis 3 and got charged 30.00 per bottle shipping after I confirmed my PayPal account. Completely misleading not stating it will cost you almost as much as the product and then get it shipped 3rd party ground. 60.00 should have paid 2nd day air usps. Never again lost all my trust

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Worth the investment - got positive reactions

The product was delivered quickly and the first time I used it I was stopped twice and ask what fragrance I was wearing. Got great remarks from everyone that came close to me every since I started wearing it. It lived up to the hype so far. I am very satisfied.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience – poor customer support

I placed an order with Cupids.com about a month ago. They provided a tracking number, but without proper courier details. After around 10 days, the tracking information indicated that the address and/or contact number was incorrect. Since then, I have received no meaningful update or resolution, despite sending several emails to their customer support.

To make matters worse, I was subsequently charged for another order at a higher price. I immediately contacted them to cancel the order before it was shipped, but received no response. Three days later, they replied with another tracking number, but no refund has been processed.

Overall, this has been an extremely frustrating and disappointing experience. I have lost a significant amount of money and, to date, have not received the products I paid for or a refund. The lack of communication and customer support has made the situation even worse.

I strongly recommend being very cautious before placing an order with this company. Based on my experience, the level of customer support has been extremely poor, and I would never order from this company again after losing a significant amount of money without receiving any products.

Please do your research carefully before making a purchase.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Jump already......

Customer service is top notch. Fast shipping and great packaging. Ordered Hypnosis and it smells fantastic. I've worn it 2 times and have 6 compliments, thats nice results. If u on the fence, jump already,get u some. Highly recommended!

1 September 2026
Unprompted review
Rated 4 out of 5 stars

Unmatched quadruple attack on the senses

I love it, just love it love it love it. my favorites are the hypnosis, the pulse, and the raw pheromone. those three are excellent together but when you throw in the fever on top of them, oh Lord, what a devastating quadruple attack on the senses!!! thats all anyone talks about is how good I smell when I'm around them. thank you, thank you, thank you!!!

2 September 2026
Unprompted review
Rated 1 out of 5 stars

This has been my worst experience with…

This has been my worst experience with the company ever. The product did not work for me. They say that you have a 30 day guaranteed to return and get a full refund but they will make you work for that refund. They will send you offer after offer after offer after the offer so that they can give you a partial refund instead. Even after I cancel my order, they still did not cancel it. They still shipped it and then give me a pain with the return. The product did not work for me and it might work for some people but working with the Customer Care was the worst experience of experience experienced.

2 September 2026
Unprompted review
Rated 1 out of 5 stars

Unauthorized charges. Zero customer service

I was charged $260 for a product I did not select or authorize immediately after purchasing a bottle of cologne from this company.

Their website stated delivery would take 5–7 days, but my order took nearly three weeks to arrive. Even more concerning, I was sent six bottles of pheromone extract that I never intended to purchase and will never use.

I have emailed the company approximately a dozen times regarding the unauthorized $260 charge and have received absolutely no response.

The entire experience has been extremely disappointing. The purchasing process felt filled with aggressive upsells, and when there was a serious billing issue, customer service was nowhere to be found.

Based on my experience, I would strongly caution others to pay close attention during checkout and review their charges carefully. I’m completely floored by how this has been handled.

1 September 2026
Unprompted review
Rated 4 out of 5 stars

Product is exactly what I expected

Product is exactly what I expected. Pleasant fragrance that last 3-5 hours. The packaging is unique & the box has a nice finish as well as a secure foam cradle for the bottle. The add-ins are excellent, fragrant soap & a good sized tester of a complimentary fragrance (with an atomizer).
The parts of the experience I could have done without were the “beat the clock” pressure pricing; the 2-3 videos about how to spend more on products that compliment this purchase; and a less than clear order confirmation/tracking email.

26 August 2026
Unprompted review

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