culturehustle Reviews 

1,991
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the unique and innovative products, highlighting their high quality and effectiveness for artistic creation. Many appreciate the materials for pushing creative boundaries and delivering on their promises. Some also noted a personal service and an easy-to-navigate website. However, a significant number of people were dissatisfied with their orders, reporting extensive delays and non-receipt of products. Many reviewers experienced poor customer service, characterized by unresponsiveness, generic replies, and a lack of follow-up on inquiries. Furthermore, obtaining refunds proved challenging for several customers, with reports of requests being ignored or orders being canceled without reimbursement.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction with the unique and... See more

Order

Reviewers highlight significant dissatisfaction with the order process, as many customers report not... See more

Response time

People report negative experiences with response times, frequently mentioning that their emails go unanswered... See more

Refund

Consumers consistently express significant frustration with the refund process, frequently reporting that... See more

Customer service

Customers had negative experiences with customer service, expressing significant disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Ordered an item which showed in stock on August 6 2025, there has been no useful update. After searching I found a support email that still worked and was told it'd have an update soon, the last reply... See more

Rated 1 out of 5 stars

I had ordered some black paint from them back in 2019, so I thought to try them again in 2025. I ordered August 7th 2025, and today it is February 17th 2026. Absolutely zero communications from t... See more


2.9

Average

TrustScore 3 out of 5

2K reviews

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No recent history of asking for reviews

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2.9

All reviews

(1,991)

414 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give this no stars I would

If I could give this no stars I would. This company basically took $80 of my money and just decided to do who knows what with it. I place an order for the Blackest Black, I wanted to use it to finish off some work for a show. This was ordered October 25 2025, it is now July 22nd 2026. I've gotten nothing but boilerplate auto responses with auto generated apologies. Unless you like throwing money into a European void I suggest you stay away

25 October 2025
Unprompted review
Rated 1 out of 5 stars

My order was shipped four months late

My order was shipped four months late. The mirror paint isn’t mirror and the watercolor paint is super basic and I’m pretty sure I’ve seen them on another site. There is no customer service at all just automated replies. Working with this company is really a dice game.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing range of unique high quality…

Amazing range of unique high quality artist materials- i love how versatile the powders are! They can be used to make watercolour, oil or acrylic paint depending on what you mix them with, and a little goes a long way.
I've recently purchased the heavy metal set and am very excited to get creative with them.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Can't rate 0 stars.

Can't rate 0 stars.

This is a scam.

Ordered in in July of 2025, still no delivery. I contacted them multiple times and nothing productive has come to pass. Just being placated or ignored for month.

18 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered months ago and it's still…

I ordered months ago and it's still stuck in "order processing." I've reached out twice, waited weeks for a reply, and they still haven't said anything back. I've given up on hoping I'll receive the paint and am pursuing a refund instead.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
Ordered just a bottle of white paint to finish a painting and nothing. Finally wrote them an email to ask the status and receive auto reply after auto reply telling me that they are "migrating to a new system" I just need white paint. Don't waste your time!

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Scammy - Ordered product 1 year ago and never received. Customer support is either AI or offshored and has no contact with the actual company - I have emailed many times and never received a straight answer about the status of my order. Absolutely do not do business with them

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Received nothing, been over a year

Ordered about a year ago, asked for a refund after about a month of nothing happening, got repeated assurances that some "human" was on it personally investigating the order, and have gotten neither the order nor the refund at any point in this process. Got my last "we're working on it!" email yesterday. Do better.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Culture Hustle paints are state of the…

Culture Hustle paints are state of the art creative genius! From the blackest black to the glow pigments, I’m impressed and a true fan. Bringing the color back to the artists where it belongs!! Lots of love from your Queen! 👑

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Order from September 2025 hasnt arrived

I placed my order September 2025 and still (July 2026) haven´t received my order. I asked them about my order 5 times and they are still replying that they are "confirming the status of your shipment or the details for your refund". The first time I ordered there I received my package after 4 months but a bottle of white paint was missing. Honestly I feel scammed, even the products I received were very good I won´t order there again and lost over 100 bucks now.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

Forever waiting

I ordered from them in September 2025 and as of July 5th not received my order. I spent $172.93 and have zero paint. As I waited too long I could not do a chargeback on my credit card. They ignored my email with a request to refund my order and asked me to wait. I checked today to see the status and they had canceled my order and never issued me a refund. They are a scam company that is out to steal your money.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Hit or miss

Well, I was very excited about the paint and I placed an order in March 3 or the sixth, and I didn’t receive the painting until July 4. I was quite excited when I got the paint because I had just gotten out of the hospital from having a heart attack and that lifted my spirit. But the whole Customer Service bad, not getting back to you .I sent I believe it was over 28 times I had to reach out to cultural hustle paint. I decided to wait because after looking at the videos of the paint and myself painting umbrellas. I thought this would just add to my craft. It’s really really really bad Customer Service it’s the worst. But and a big butt I got my paint and let’s see what happens.

4 July 2026
Unprompted review

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