Chrono24 Reviews 

10,114
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 787 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent, professional, and trustworthy service, highlighting the security provided by the escrow system and buyer protection. The website is easy to use, intuitive, and provides comprehensive information, making the purchasing process clear and smooth. Many appreciate the prompt and efficient delivery, with items often arriving quickly and well-packed, and products generally received as described and in excellent condition. However, some customers reported issues with products not being as advertised or having defects upon arrival, and a few also mentioned delays or problems with courier services.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently reporting that watches arrive exactly... See more

Service

Reviewers mention positive feedback about service, consistently describing it as excellent, professional, and... See more

Website

Reviewers highlight positive aspects of the website, describing it as professional, secure, and easy to use... See more

User experience

Customers had positive experiences with the user experience, describing the entire process as very good,... See more

Delivery service

Users describe positive interactions with delivery services, frequently highlighting fast and swift delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the best and most trusted of all watch buying sites. Watches, listed by sellers from all over the world, are available, along with pictures, full descriptions and the total cost (including pos... See more

Rated 5 out of 5 stars

first time user of chrono24. superb way of buying your grail watch!! website is easy to navigate, all the watch dealers i dealt with where professional and courteous throughout, the escrow account... See more

Rated 5 out of 5 stars

Purchasing process was clear and I could select easily a professional seller for my search, a buyer protection scheme as well as a certified watch. The process of chrono24 only releasing the funds... See more

Rated 5 out of 5 stars

I would highly recommend Chrono24 to preowned wristwatch buyers. They are reputable. The payment system gives buyers additional security. Believe trustworhiness is the most important in buying preo... See more


Company details

  1. Shopping & Fashion

Written by the company

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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4.8

All reviews

(10,114)

769 reviews in the last 12 months

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Rated 5 out of 5 stars

This is very secure way to transact.

This is very secure way to transact with sellers and works smoothly on each of the occasions that I have used the platform. The process in near instant in terms of confirming purchases and the subsequent follow up, delivery has also always been very swift including purchases from other Countries.

2 July 2026
Rated 5 out of 5 stars

Excellent service

Have used Chrono24 twice in the last 8 months and both times I have been extremely satisfied with the service. Would be my first stop for looking for a new watch in the future.

13 July 2026
Rated 5 out of 5 stars

Perfect!

This was my first time ever purchasing a luxury watch online, and I was expectedly worried how it would turn out. However, it all turned out very well indeed. Chrono24 made everything so easy and safe. Their timely messages, updates and guidance made the whole purchase & delivery smooth, and put my mind at ease too.

This whole transaction has been a pleasure, and I have no reservations in fully recommending Chrono24 to anyone based on this experience. Thank you so much.

21 July 2026
Rated 5 out of 5 stars

Omega Speedmaster

Great platform bought Omega Speedmaster from HK and delivered to UK within 5 days. Had the watch verified at a local jeweller

19 July 2026
Rated 1 out of 5 stars

Seller do not honour advertised details

Seller do not honour the advertised papers. No originals just a unactivated card, so no original purchase date, no manual etc. When queried took ages for Chrono 24 to respond and seller still did not honour papers. Poor performance all round so much so I bought another Breitling from another seller.

21 July 2025

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