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Buy new & pre-owned watches on Chrono24 & sell them globally. More than 323,077 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Straße 18, 76131, Karlsruhe, Germany
- chrono24.co.uk
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Excellent Chrono24 experience
Excellent interaction, safe and quick. Seller was great, platform felt safe. Thank you
Superb all round
Superb all round , watch as detailed and received very promptly .Thank you
This is very secure way to transact.
This is very secure way to transact with sellers and works smoothly on each of the occasions that I have used the platform. The process in near instant in terms of confirming purchases and the subsequent follow up, delivery has also always been very swift including purchases from other Countries.
Great experience
Very pleasant, easy experience purchasing my watch, which I absolutely love. Would definately recommend
Excellent service
Have used Chrono24 twice in the last 8 months and both times I have been extremely satisfied with the service. Would be my first stop for looking for a new watch in the future.
My experience using Chrono 24 was good…
My experience using Chrono 24 was good as always and I will 100% be using yourselves again on my next purchase 👍
Perfect!
This was my first time ever purchasing a luxury watch online, and I was expectedly worried how it would turn out. However, it all turned out very well indeed. Chrono24 made everything so easy and safe. Their timely messages, updates and guidance made the whole purchase & delivery smooth, and put my mind at ease too.
This whole transaction has been a pleasure, and I have no reservations in fully recommending Chrono24 to anyone based on this experience. Thank you so much.
Omega Speedmaster
Great platform bought Omega Speedmaster from HK and delivered to UK within 5 days. Had the watch verified at a local jeweller
Seller do not honour advertised details
Seller do not honour the advertised papers. No originals just a unactivated card, so no original purchase date, no manual etc. When queried took ages for Chrono 24 to respond and seller still did not honour papers. Poor performance all round so much so I bought another Breitling from another seller.
No need to go anywhere else for a watch…
No need to go anywhere else for a watch - variety, authenticity, pricing - it's all here
A great company to buy and sell watches with.
I have bought and sold watches through Chrono24 and it has always been a secure and efficient process.
Excellent customer service and support
Always very efficient service
Easy to use
Easy to use, peace of mind, helpful guidance. A few too many notifications about the delivery lol
Disappointed that the item took almost…
Disappointed that the item took almost a week to dispatch, and Chrono24's unwillingness to get involved. Once shipped the watch was delivered (via DHL) very quickly,
Shocking platform to sell watches no communication at all
A shocking platform I tried to sell a watch and after receiving a confirmation that they will be in contact in 3 days time this never materialized. I tried this a few times to no avail and their communication is shocking! So as this is Deutsche co nicht so gut!!
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