Chattertons Solicitors & Wealth Management Reviews 

4,324
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 503 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share that the staff members are extremely welcoming, professional, and dedicated to making complex legal procedures much easier to navigate for first-time buyers and families alike. Consumers highlight the exceptional service and efficient user experience, noting that communication is always prompt, clear, and reassuring right from start to finish. However, some people mentioned experiencing frustrating delays or feeling somewhat unsupported during particularly long and complicated property transactions. A few reviewers noted that they sometimes had to constantly chase agents for updates and manage certain aspects of their legal cases independently.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professional, friendly, and... See more

Service

Consumers find service to be positive, highlighting professional communication and prompt responses across... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were consistently... See more

Response time

Users describe positive interactions with response time, highlighting prompt and professional communication... See more

User experience

Clients share positive opinions on user experience, describing the service as professional, welcoming, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our go to support. We have over the years chosen to use Chattertons as our family solicitors in a very planned way. However recently we unfortunately found we had to get legal advice. They were p... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used Chattertons in nearly five years. We used the Newark office Shilpa being our solicitor. She was both very professional and friendly, always available either by... See more

Company replied

Rated 5 out of 5 stars

Absolutely brilliant! We have just purchased our first home, and we used Chattertons. Daisy was incredibly helpful, friendly and attentive. As first time buyers we were a bit nervous and had a lot of... See more

Company replied

Rated 5 out of 5 stars

Our lawyer for a recent case was Shilpa Miah. The case proved to be extremely long and drawn out with a certain third party proving to be extremely awkward, but through it all Shilpa worked hard and d... See more

Company replied


Company details

  1. Law Firm
  2. Conveyancer
  3. Employment Attorney
  4. Family Law Attorney
  5. Legal Services
  6. Non-Bank Financial Service

Information provided by various external sources

Chattertons is a leading firm of solicitors and provider of wealth management services in Lincolnshire and across the East Midlands. The firm provides a comprehensive range of both personal and business services delivering first class, client focused and trusted advice from its offices in Boston, Grantham, Horncastle, Lincoln, Newark, Sleaford, Spalding and Stamford.

By your side. For you. For your business.

Written by the company

Chattertons Solicitors & Wealth Management are based at 8 offices across Lincolnshire and Newark and exist to find the right legal and wealth management solutions for individuals and businesses, we take the time to understand the unique challenges people face and provide solutions with the highest level of expertise. We exercise an efficient approach and deliver continued support to our clients through our experienced team of advisors who work hard to make a difference to individuals, families and businesses.

Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,324)

484 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An unexpected critical operation...

An unexpected critical operation had only given me days to re draft a will.
I took a recommendation from a friend to engage Chattertons and I can honestly see why.

Thomas Lee was introduced to me and I really could not speak more highly of this gentleman. He then explained very clearly every option that was available to me.

I was on an extremely tight deadline because of the urgency of my operation. He worked tirelessly to meet my needs and everything was completed.

Communication via email was excellent with Thomas responding within hours of my questions.

So easy to talk through the process in simpler terms and I really felt respected as a client which was really important to me personally. He also left the option for my partner to contact him regarding any issues if I wasn't able to communicate personally.

Thank you Thomas

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly team!

An excellent, friendly and most professional experience! The team at Chattertons in Newark are by far the best solicitors we have used and Shilpa is amazing for her attentiveness and attention to detail! Definitely have no hesitation in recommending and we have 3 property transactions currently entrusted to them, one having just completed.

27 August 2026
Rated 5 out of 5 stars

I have now had 2 excellent experiences…

I have now had 2 excellent experiences using Chatterton's both in Lincoln and at Stamford branch--Lincoln branch was an uncomplicated will but Jeevie Sandhu at Stamford was particularly helpful supporting an agreement being organised for a tenancy for a field--This was not straight forward but her endless patience and advice helped us to get this done with minimal drama. Highly recommended, thank you

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Conveyancing feedback Chattertons

Really grateful for regular updates. Guided through process and was able to phone if any queries. Shilpa was very friendly explained each step. There was a long chain, she told us what information she was waiting for and asked questions of vendor that we would not have thought of.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Abi was excellent

Abi was excellent. Very informative, friendly and on the ball. Really supportive during a very challenging purchase process.

27 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Abi. Thank you for your review.

Rated 5 out of 5 stars

Efficient and Professional

The staff in this company are very efficient and friendly. We were kept informed during all the stages of our sale. Very professional in thier communication and processes. We have no issues in recommending others to use thier services.

27 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for recommending Chattertons, we’re pleased to hear you were happy with the service and hope we will be able to assist you again in the future.

Rated 5 out of 5 stars

Recommended.

Ms Vilas Mistry went out of her way to be accommodating and helpful to two very different clients. I would definitely recommend her to clients with no legal background but also those with some understanding in the field.

19 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Vilas. Thank you for your review.

Rated 5 out of 5 stars

Friendly

Friendly, helpful, efficient and positive advice from both teams

19 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to leave a great review.

Rated 5 out of 5 stars

Daisy was very patient

Daisy was very patient with me & helpful. I wasn’t able to do the paperwork on my phone so she kindly let me go into the office & helped me fill the forms out.

19 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

Rated 5 out of 5 stars

I have already thanked Sandy for her…

I have already thanked Sandy for her time and effort. The only minor irritant is that I keep getting asked for a review.

19 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for taking the time to post a review. We use your feedback to improve our service and we will take your comments on board.

Rated 5 out of 5 stars

Excellent is their average

We've used Chattertons twice for different reasons now, and I just wouldn't even consider using anyone else. Everyone I have ever spoken to there, from the reception staff to random people walking by to their solicitors have all been professional & polite. Every question I could ask was answered clearly and patiently, I couldn't ask for more. Highly recommended.

24 June 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your positive review, we’re really pleased you liked the service and we hope to see you again in the future.

Rated 5 out of 5 stars

Medical Negligence Claim - Super Service

The service I have received from Sophie McGowan throughout my clinical negligence claim has really been superb. She is very professional but most open and approachable and keeps me fully informed at every stage. Sophie explains very complicated matters clearly so I understand exactly 'where we are at' and the likely way ahead. She has worked hard to keep my case moving forward when it seems delay is the name of the game.

I have particularly appreciated the way she has made practical arrangements to accommodate my circumstances, such as arranging home visits by medical experts when travelling is extremely difficult for me.

My claim is ongoing but regardless of the eventual outcome, I have do feel my case is being handled with care, diligence and professionalism. Five stars without hesitation.

25 August 2026
Unprompted review
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Thank you for your 5* review, Sophie will be delighted to receive your positive feedback.

Rated 5 out of 5 stars

Sale of property

We have used Chattertons successfully in the past for both buying and selling property, so it seemed the natural choice to use them again. Our solicitor Shilpa is efficient and experienced. The sale was completed in a timely manner.

13 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are really pleased to hear you were happy with the efficient service you received from Shilpa. Thank you for your review

Rated 5 out of 5 stars

Excellent support and advice

Excellent support and advice - extremely knowledgeable and proactive. Prompt service, good communication with regular updates. Efficient and easy to work with. Overall excellence service.

13 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

We are very happy to hear you received an excellent and efficient service. Thank you for your review.

Rated 4 out of 5 stars

Buying a property

Would highly recommend, Su helped us with the process and got us to the end swiftly, thank you.

19 August 2026
Chattertons Solicitors & Wealth Management logo

Reply from Chattertons Solicitors & Wealth Management

Great to hear you were happy with the service, thanks for the review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look