It would be great if you can leave…
It would be great if you can leave option for customers to contact your delivery office if we can’t be home etc
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At Casa Flooring, we specialize in supplying high-quality flooring solutions for both residential and commercial spaces. Our range includes luxury vinyl tiles (LVT), wood flooring, laminate, and other durable options designed to combine style with long-lasting performance. We work with trusted brands such as Polyflor to ensure our customers receive reliable, well-crafted products that meet modern design and durability standards. Our goal is to make the flooring selection process simple and transparent by providing clear product information, competitive pricing, and dependable delivery services. We are committed to delivering excellent customer service and helping our customers find flooring solutions that suit their space, budget, and design preferences.
United Kingdom
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It would be great if you can leave option for customers to contact your delivery office if we can’t be home etc
Delivery was terrible he began arguing he wasn't bringing it inside the house and it was curbside drop off unbelievable.
Then the carpet looked grey not Aqua and the felt was threadbare.
The company take days to reply did not ask me what I wanted to do did not apologise and assumed I wanted a replacement without asking.
Shocking company
Reply from Casaflooring
Casaflooring were AMAZING!
I ordered twice over two days. Both times I got my items next day. I made a miscalculation, hence the need for 2 orders, but they saved me by having next day delivery!! Great customer servie. Extremely fast shipping. Great quality product.
I will definitely keep them in mind for future projects and will recommend to friends and family.
Reply from Casaflooring
Great experience and customer service with quick replies and helpful with deciding on quantities based on my house plan! Great quality and colours and feel to the Laminate I ordered Berlin Oak 901
Reply from Casaflooring
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