After struggling to get support with getting a DBS as a self-employed individual, CareCheck was recommended to me. The team answered all my questions and patiently dealt with my many ( many!) emai... See more
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Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Contact info
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, United Kingdom
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Excellent response and very…
Excellent response and very professional.
Resolving query
Thank you Ben Leaver for resolving my query in a timely manner and ensuring I don't incur the same problem moving forward.
They were really helpful
They were really helpful . So informative and quick response.
Amy, Rebecca McStay from Care check team. Really appreciate your assistance.
Thanks
Chloe was very helpful
Chloe was very helpful, responding promptly to my query and resolving the issue efficiently
Very easy to book a 1-1 support
Very easy to book a 1-1 support - Sarah was so helpful and welcoming all questions. Thanks
Sarah was really helpful
Sarah was really helpful and very patient with my many many questions!
Sarah was very professional
Sarah was very professional, patient and clearly answered all question and this provided the solutions needed for my company.
Amy Hall-Cook from the care check team…
Amy Hall-Cook from the care check team has been so supportive with an issue we had with a candidate.
And advised and actioned what needed to be done.
Definite five star.
Great work Everyone
As ever, Care Check has been effective, efficient and reliable in the great service they provide. I have a particular issue recently which was quickly resolved by Jessica who was knowledgeable and very helpful. Thank you.
A helping hand
I am new to using Care Check and needed a patient helping hand which I fortunately found in Leah Price earlier today who provided an excellent service.
Agents Katie and Chloe went the extra mile
Agents Katie and Chloe went the extra mile in resolving an issue involving recording driver number details. Both ladies were friendly and professional, making it clear that they were there to help and I was not rushed in any way. I have always found the CareCheck advisors helpful but Katie and Chloe were exceptional in helping me to resolve my issue
Great experience with Sarah Ruck
Great experience with Care Check Co. Sarah Ruck sorted out in a 3-minute call what I'd been stuck on for hours trying to do myself. Quick, clear, and she knew exactly what she was doing. Would recommend.
Helpful, Efficient and User Friendly
As secretary of a Good Neighbour Group which is a Volunteer group we have used Care check for a number of years and found it very efficient, very user-friendly and also good value for the £12 admin fee. Whenever I have a query or a concern, I have found the Advisers very helpful, very understanding and friendly. Because of our experience with CareCheck, I have recommended it to a new group that is being set up.
Very informative and helpful meeting
We had an online meeting with Sarah to learn more about CareCheck and their DBS check services for organisations. The meeting was very informative and everything was explained clearly. Sarah was friendly, helpful and answered all my questions. A very positive experience!
I had an excellent experience with Care…
I had an excellent experience with Care Check for DBS applications. The team was incredibly kind, patient, and with agenuine willingness to help made what could have been a stressful process much easier. I highly recommend Care Check to anyone looking for a reliable and supportive DBS checking service.
Katie was incredibly helpful
Katie was incredibly helpful, professional, and responsive throughout the process. She kept me updated, quickly made the necessary changes to my application, and ensured everything was corrected accurately. She was kind, patient, and went the extra mile by providing confirmation that the updates had been completed. Thank you, Katie, for your excellent support and making the process as smooth as possible. Highly appreciated! ⭐⭐⭐⭐⭐
Quick, effective support
Spoke with Chloe E as I could not login to complete ID checks. Chloe reset my account whilst I was on the phone, I was immediately able to login and she then followed up by email to confirm that I had been able to get into my account.
Excellent customer service
Charlotte at CareCheck answered our organisational queries in a friendly and helpful manner, and then actioned the changes needed immediately - thank you for your excellent customer service.
Katie Crawford
I would just like to say. a huge Thank You to Katie Crawford.
She has been so quick in responding to my emails with a can do attitude answering my questions regarding my DBS.
I find it totally refreshing to know there are still people out there willing to guide you through a situation where you are at a loss as to what to do next.
I found Katie’s manner in her emails so professional.
Thank you again Katie.
Regards
Yvonne
Great Service!!!
Great Service!!!
I have had a couple of queries recently about DBS's that have been submitted & the efficiency of the service provided was 5*. I dealt with Leah Price and she was extremely helpful and super quick in responding.
Would highly recommend!
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