Great customer service
Great customer service, I was kept updated on the treadmill delivery. When it was delivered it was put where I wanted it. I will definitely deal with Jasper again.
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Cardio Online Superstore has the largest range of premium home and commercial gym equipment across Australia. We stock treadmills, cross trainers, rowers, home gyms, free weights and much more, from leading global brands. Our mission is to support your fitness journey by helping you create your perfect workout environment, whether at home or in a professional gym setting.
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Great customer service, I was kept updated on the treadmill delivery. When it was delivered it was put where I wanted it. I will definitely deal with Jasper again.
Service was really amazing. I was browsing and comparing treadmills on cardio online website and left a message. Jasper from customer service responded quickly, had words with him and things started narrowing down, leading to a final decision. His initial approach seemed so friendly and genuine. I chose lifespan apex 2 smart treadmill and got it delivered earlier than expected. It was a straight forward setup with install manual provided, though most things came pre-installed, so so easy. Unfortunately I had some issue with it on the very second day and contacted Jasper again. He was on the go straightaway, assuring me the issues would be resolved soon. And he really meant it and did it. We exchanged info, images, etc and a technician was quickly arranged after confirming a few other things. The problem was resolved professionally by all the great effort of Jasper. From the beginning I had the feeling that he was really a friendly and helpful customer service representative. I love my new smart treadmill now. It’s so sturdy, has smart features, portable and silent. Will see how it goes as time goes on. I really appreciate the “Cardio Online Superstore “ customer service response (from Jasper) and all the work he did, taking away all my stress and frustration. Thanks very much Jasper.
Cardio online superstore where to start I was looking at it all in one home gym looking across multiple websites doing NASA level research. I was fortunate enough to have one of the team members from cardio online superstore reach out his name is Jasper Jasper had a simple chat with me asked me what I wanted and was absolutely amazing with his communication skills and understood all my needs. He went above and beyond for me to finish they took care of absolutely everything even going as far as organising a contractor to assemble it for me. It has taken all the stress out of trying to find someone. This company is 10 out of 10. I highly recommend them extremely professional service 100% committed to their customers and willing to go above and beyond like I said.
Excellent communication, competitive prices, customer service that inspired confidence in my purchase decision, and prompt and reliable delivery. Just set up the treadmill and it is fantastic! So glad we went with Cardio Online.
Reply from Cardio Online Superstore
Reply from Cardio Online Superstore
Great little walking pad - perfect for the office! Customer service was excellent, purchased shipped and delivered in two days. Using it every day to get my steps in while I'm in meetings. Highly recommend Cardio Online and will definitely shop here again!
Reply from Cardio Online Superstore
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