CARD.com 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

What is a MAJOR DISAPPOINTMENT. Is the fact that people who are on SSI still have to pay a service fee monthly even when they are only 5.00 short. THE MINIMUM DEPOSIT FOR AUTOMATIC DEPOSIT SHOULD BE L... See more

Company replied

Rated 5 out of 5 stars

I have loved this card company since the first time I logged in. They are outstanding with services and the members always treat you with patience and respect. I highly recommend them to anyone becau... See more

Company replied

Rated 4 out of 5 stars

I have been a costumer for years and the only complaint I have is that I moved some money twice last week from Cashapp to my CARD.com account and it shows in my transactions history but never went on... See more

Company replied

Rated 5 out of 5 stars

I have been very pleased with this site and my card. Overall, customer service has been excellent when I have needed assistance, and the platform is very user-friendly, making it easy to use and reloa... See more

Company replied

Company details

  1. Financial Consultant
  2. Non-Bank Financial Service

About CARD.com

Written by the company

Your money, your way.

Our mission is simple; to enhance the financial lives of our customers with affordable, fun, and practical financial solutions.

Your money, your look.

Yes! You may have up to three different Card designs.

Trustpilot-GIF-Rotating-Remake-Initial.gif
Features
Break free from financial limitations.

CARD.com offers many convenient ways to add your money, including adding cash8 with Green Dot®, Western Union®, and through Direct Deposit from your employer or federal benefits provider. You can transfer funds from external bank account or mobile payment apps like Cash App, Venmo, and Paypal5, use ATMs to withdraw cash1, and shop near your home and even around the world.

1. While In-Network ATMs are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Account. The standard Monthly Maintenance Fee is $9.95 and can be waived with a qualifying deposit. See the Demand Deposit Account Agreement for more details.

3. Faster access to funds is based on a comparison of traditional banking policies and deposit of paper checks from employers and government agencies versus deposits made electronically. Direct Deposit and earlier availability of funds are subject to payer's support of the feature and timing of payer's funding.

4. The optional Savings Account linked to your CARD Premium Bank Account by Pathward is established by Pathward, N.A., Member FDIC. Interest is calculated on the Daily Balance of the Savings Account and is paid quarterly. The interest rate paid on the entire balance will be 0.0499% with an annual percentage yield (APY) of .05%. The interest rate and APY may change. The APY was accurate as of 08/17/2020. The minimum balance required to open the Savings Account is $10. The minimum daily balance required to obtain the advertised APY is $10. You must receive one (1) payroll or government benefits direct deposit to be eligible to open a Savings Account. Savings Account funds are withdrawn through the Premium Bank Account and transaction fees could reduce the interest earned on the Savings Account.

5. Optional services (such as Venmo, CashApp, Google, Apple, Etc) are not CARD, Pathward or Visa products or services nor does CARD, Pathward or Visa endorse this offer. Third-party fees may apply.

8. Third party bank fees may apply.

9. Mobile Check Capture is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding at Ingo Money's sole discretion. Fees apply for approved Money in Minutes transactions funded to your Account. Unapproved checks will not be funded to your Account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the ingo Money Service. Your wireless carrier may charge a fee for message and data usage. Additional transaction fees, costs, terms, and conditions may be associated with the funding and use of your Account. See your Demand Deposit Account Agreement for details.


Contact info

All reviews

(33,728)

212 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I gmailed them twice and nobody got…

I gmailed them twice and nobody got back to me. I tried putting money on the virtual card do I can get my physical card and it doesn't let me.

6 February 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday. You can also send us your inquiry through our customer support email at supportDDA@card.com and a contact detail to best reach you at.

Rated 5 out of 5 stars

It's easy to use

Not much really

2 February 2026
CARD.com logo

Reply from CARD.com

Hello. Thanks for sharing your love for CARD.com. It means so much to us!

Rated 5 out of 5 stars

Card star rating

Super user friendly, easy navigate etc.
Such a good payment card

9 February 2026
CARD.com logo

Reply from CARD.com

Hi Sean. We are glad you are enjoying everything that CARD.com has to offer. Thanks for sharing the love!

Rated 3 out of 5 stars

Card.com is good

Card.com is good
But it would better if have instant deposit, instand withdraw and other options
Unfortunately , feature very limited
Even P2P to another member

30 January 2026
CARD.com logo

Reply from CARD.com

Hello. We're so happy to hear that from you! Thank you for sharing the love. You can set up our QuickPay Direct Deposit feature and you can get paid up to 2 days early. You can also visit our FAQs for more details about anything CARD.com related at: https://card.com/faqs/ or you can call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your CARD.com inquiry.

Rated 2 out of 5 stars

You donot have a Good overdraft…

You donot have a Good overdraft protection on fundd that are deposited monthly
Other Card plans are better Im hoping my wife leaves you plan as well.

1 February 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Jacintha. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to further and better assist you with your CARD.com inquiry.

Rated 4 out of 5 stars

Everything is pretty good except it is…

Everything is pretty good except it is hard to understand some of the non English speaking agents or representative.

4 February 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Rizzo. We're so happy to hear that from you! Thank you for sharing the love! We sincerely apologize about the experience with customer service. You can send us your CARD.com inquiry with a contact number to best reach you at through our official customer support email at: supportDDA@card.com, and we will answer your CARD.com inquiry as soon as possible.

Rated 5 out of 5 stars

Great try it

Great try it

11 January 2026
CARD.com logo

Reply from CARD.com

Hello Desmond. We're so happy to hear that from you! Thank you for sharing the love!

Rated 1 out of 5 stars

Good

Some what good for some things

27 January 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help. Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your concerns.

Rated 2 out of 5 stars

The cards themselves wear out way too…

The cards themselves wear out way too quickly and having a $10.00 monthly fee is beyond riciculous.

EDIT: I am well aware of the qualifications for "fee waiving" but the long and short is: that ain't how reality works! If someone's job doesn't pay more than what their weekly deposits are, there's no way in hell more money can be deposited. So, NO, that does NOT apply to the majority of the population.

1 February 2026
Unprompted review
CARD.com logo

Reply from CARD.com

Hi Trista. Thanks for reaching out! We're always here to help. You can visit our FAQs regarding about your debit card under: "Can I change my card design" at: https://card.com/faqs/. You can also waive your monthly maintenance fee by setting up a qualifying deposit which can also be found in our FAQs. Furthermore, you can contact our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday.

Rated 3 out of 5 stars

It was kinda vague and not easy to use

it was vague

23 January 2026
CARD.com logo

Reply from CARD.com

Hi. Thanks for reaching out! We sincerely apologize about the experience. We're always here to help! Please call our customer support at (844) 227-3602. Live agents are available from 7:00 am to 7:00 pm Central Time from Monday through Friday to best assist you with your inquiry.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look