Capital on Tap Reviews 

18,455
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 2,026 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the quick application process and find the mobile application extremely easy to navigate for everyday financial tasks. People also appreciate that the support team is responsive, professional, and ready to help whenever questions arise during business operations. Some reviewers were not happy with payment processing methods and unexpected interest charges applied to their accounts. Consumers noted that direct debit payments occasionally failed despite having available funds, causing unexpected subscription interruptions and headaches. Others mentioned difficulties when trying to get helpful assistance from customer service representatives regarding account management issues.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting that the application is intuitive,... See more

Service

Customers had positive experiences with service, highlighting that it is very good and efficient from start... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting world-class support and... See more

Application

Reviewers mention positive feedback about app, highlighting its user-friendly interface and simple... See more

Payment

Consumers find payment experiences to be mixed, with high disagreement regarding account management. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loving my Airport Lounge pass at Capital on Tap - it really is something special. It genuinely is so easy to use my Priority Pass into virtually every lounge there is and you can have great food a... See more

Rated 5 out of 5 stars

I went for the preloading option because the company was not looking for credit and we were not prepared to give director’s guarantees. My main worry was that the the accounting would get... See more

Company replied

Rated 5 out of 5 stars

Edited: Ive been a loyal customer for 3 years, I've always paid all outstanding funds every month on time. This month a direct debit payment hasn't gone through on the day, even though I... See more

Rated 5 out of 5 stars

Very easy to navigate and the App is excellent. A great first experience everything is secure easy to use and feedback on spending very good. We have now started to use the business savings associa... See more


Company details

  1. Non-Bank Financial Service
  2. Cashback Provider
  3. Financial Institution

About Capital on Tap

Written by the company

At Capital on Tap, our mission is to make running a small business as easy as possible.

We understand that the day-to-day operations of a business can be challenging, which is why we've developed tools and resources that empower business owners to streamline their operations, access fast funding, and earn rewards.

So, if you're looking for a better way to run or grow your business – whether you’re an electrician wanting to buy supplies for your next job or a consulting company wanting to consolidate your team's spend – join the 300,000 businesses across the UK and the US that have placed their trust in Capital on Tap.

The credit card built for small businesses

Written by the company

- Uncapped 1% cashback with no annual fee
- Practical credit limits up to £250,000
- Free company cards with spend controls

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(18,455)

1,843 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We keep forward with, its really helpful to business

We keep forward with, its really helpful to

2 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Mohammed,

Thank you for your amazing review!

We're really glad to hear about your great experience with us

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Very good and better service

Very good and better service

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Sukhbir,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Fantastic service

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Steven,

Thank you for your amazing review!

We're really glad to hear about your great experience with us.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

The easiest process ever

The easiest process ever. Top business!!

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Vyron

Thank you for your amazing review!

We're really glad to hear about your great experience with us.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Very good

Very goddess

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Nicusor

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Great service

Great service

1 September 2026
Capital on Tap logo

Reply from Capital on Tap

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

I don’t have any problems using


I don’t have any problems using, so I recommend 10%

1 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Elesia

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Brilliant

A good company tool for day to day spending.

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Garry

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 1 out of 5 stars

Worst credit card company

Worst credit card company
got this card when i 1st went Limited.
what a nightmare, if you need to change a payment method like bank account or pay it from a different card or account it's a real pain, you have to ring up and sort it, i paid my balance off in full from an account which wasn't listed in the app, and the payment was rejected.
thankfully i had time to ring up and make a physical payment before any charges were added.
they report a debt to credit refernece agencies even though you aren't in debt, so when a DD payment is due to clear the balance they report it a few days before to credit agenices as a debt.
this nearly cost me getting a van on lease, i had to contact the lease company and prove that the balance was paid off in full each month,
wish i would of never started with this company, so glad i have closed my account now.
be warned

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Sooo Easy to use

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Raymond.

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

A great experience

A great experience

4 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Younas,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Excellent Experience – Very Impressed

Excellent Experience – Very Impressed

I’ve been really impressed with Capital on Tap from the very beginning. The whole application process was handled efficiently and professionally, with clear communication throughout.

The app is also excellent — simple, intuitive and incredibly easy to use. Managing the card, viewing transactions and accessing account information is straightforward and hassle-free.

Having also used the American Express Business Platinum Card, I have to say that, from an overall user experience and ease-of-use perspective, Capital on Tap has impressed me even more. Everything feels streamlined, practical and designed with business owners in mind.

A great experience so far and highly recommended.

3 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Syed,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Ease of use

Ease of use.
The virtual card is safe and practical.9

3 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi David

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Brilliant.

13 January 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Ben,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

One of the Best credit card

Really happy with Capital on Tap. The service has been excellent, the process is simple and straightforward, and everything is managed professionally. Overall, a very good experience and I would definitely recommend them.

3 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Muhammad,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

Good business credit card.

Been with Capital on Tap for about 1 year now and have had excellent service. Good reward program and easy to use and get the rewards. The app works well and customer service is good. Keep it up!

22 December 2025
Capital on Tap logo

Reply from Capital on Tap

Hi Stefan

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

it has been simple and professional…

it has been simple and professional from the start of the application to my first purchase, excellent service!!!

2 September 2026
Capital on Tap logo

Reply from Capital on Tap

Hi Mark,

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

Rated 5 out of 5 stars

This company is great

This company is great. Very easy to contact them and easy to make payments automatically. They have good offers on cashback as well. Would highly recommend.

7 August 2026
Capital on Tap logo

Reply from Capital on Tap

Hi there!

Thank you for your amazing review!

We're really glad to hear about your great experience with our customer service team.

We really value your comments and are pleased we can help you and your business!

Did you know, you can earn £75 when you refer a friend? You can find more info in your online account.

We hope you continue to enjoy using your Capital on Tap business credit card account.

Best wishes,
Capital on Tap

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