The chats were easy, clear, having the desire to help and give details more than I wanted. The virtual assistant was happy to feel that he could give you real help. But the virtual assistant needs to... See more
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Review summary
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What people talk about most
Reviews shaping this summary
This is a great website where you can create everything from websites for school projects to a birthday invitation. The only downside is, many templates/designs need you to have the subscription to b... See more
It's a easy to use program that has many different helpful tools. It also promotes creative activity. In addition, it even works well on older computers, unlike some other programs I have tried to us... See more
I love how you can design your own video, presentation or page, but maybe have the layout a little bit more interactive for younger audiences because lots of people are using this platform to design.... See more
Company details
- #15 of 17 best companies in Software Company
- #1 of 2 best companies in Cloud Computing Service
- #6 of 6 best companies in Digital Printing Service
- #5 of 5 best companies in Graphic Designer
- #1 of 1 best companies in Web Collaboration Platform
Written by the company
Canva is a global online visual communications platform on a mission to empower the world to design. It’s a simple way to create beautiful designs from presentations to infographics, videos, t-shirts, websites and social media graphics. Need help? Get customer support, 24/7 here: https://www.canva.com/help/get-in-touch/
Productivity, meet creativity.
Written by the company
- Canva’s Visual Suite reimagines the way teams work, bringing creativity, productivity, and the power of AI into one platform.
- The most powerful Visual Suite yet. With AI by your side across every format, designing has never been this effortless. And with new design types like email, forms, and coded creations in the editor, you have even more ways to create, collaborate, and bring your imagination to life.
Contact info
110 Kippax Street, 2010, Surry Hills, Australia
- canva.com
4.0
Great
6K reviews
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Great!!!!!!!
14 July 2026
Quick response with suggestion for the…
Quick response with suggestion for the next project!
16 July 2026
Ease of use of the application and the…
Ease of use of the application and the number of functions.
18 July 2026
Excellent platform for designing
18 July 2026
They were able to take care of my…
They were able to take care of my problems quickly and easily enabling me to get back on to my account.
16 July 2026
I’m impressed with the quick response…
I’m impressed with the quick response and immediate attention to my issue. Thank you Canva support team.
17 July 2026
Prompt and Thorough Response
Canva support was easy to contact and prompt in every response, making it easy to resolve my issue. They took all the steps needed, included contacting my previous employer, to make sure I could restore all of my projects that were saved under that account.
29 June 2026
The help function is very good
The help function is very good
The fact that there is a free version with limited access is attractive
17 July 2026
This app is really good!
This app even tho I am on a website it is still really good I have school coming up and it’s really help me so I would give you guys a 5/5! Keep up the good work!
16 July 2026
Making thumbnails for my YouTube videos…
Making thumbnails for my YouTube videos was a breeze. I'd like for transparency to be a part of the free option though.
17 July 2026
My experience with Canva
As a beginner, I found Canva to be very easy to use for both video editing and poster design. The interface is simple and user-friendly, making it easy to learn. I really enjoyed creating designs and editing videos, and it made the whole creative process fun and enjoyable.
17 July 2026
The best customer service I had
The best customer service I got.
I accidently paid for the business subscription for three months. I texted the customer service and they replied withing minutes saying that they understand my situation and that the refund is being processed. Rhea Mae was an excellent help
Thank you
15 July 2026
Canva is right for everyone.
Canva is right for everyone.
It presented me so many different ideas to create anything I desire. I love it, and you will too!
17 July 2026
Without canva no social plateform
17 July 2026
Great support!
Great support. Got helped with a copyright issue with youtube due to the music coming from Canva and the team was super helpful and kind.
15 July 2026
Outstanding Customer Support - They Helped Me Recover Over a Year of My Work
I had an exceptional experience with Canva Support, especially with Jed, who handled my case from start to finish.
I lost access to hundreds of designs after being removed from a Canva team that I later learned had been flagged as an illegal reseller. At first, I thought all of my work was gone forever.
Jed took ownership of my case, arranged a Zoom call, patiently listened to my situation, and coordinated with multiple internal teams to investigate possible solutions. Throughout the entire process, he kept me informed, answered all of my questions, and never made me feel like my case was being ignored.
After several days of internal coordination, Canva was able to provide a way for me to copy all of my designs back into my personal account. Recovering over a year of work was something I honestly thought would be impossible.
I'm incredibly grateful to Jed and everyone behind the scenes who helped make this happen. Their professionalism, empathy, and dedication turned a very stressful situation into a successful outcome.
This is one of the best customer support experiences I've ever had. Thank you, Canva, and a very special thank you to Jed!
5 July 2026
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