Colourpop Reviews 

45,800
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers had a great experience with this company. Many passionate buyers frequently praise the incredible variety of vibrant, beautiful makeup colors and appreciate the very affordable pricing options available. People consistently find the overall product quality exceptional, featuring long-lasting eyeshadow palettes, smooth lipsticks, and reliable daily beauty essentials that thoroughly exceed expectations. Some reviewers were not happy with persistent delivery issues, noting missing packages, international shipping delays, or orders that never arrived at their destinations. A few other people also felt that certain cosmetic items broke too quickly during use or arrived unsealed and damaged inside the shipment. Customers experiencing these problems expressed considerable frustration with the support team response.

What people talk about most

Product

Consumers find product to be positive, highlighting natural and beautiful items, highly pigmented finishes,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that everything is natural, beautiful, and... See more

Price

Users describe satisfaction with price, frequently highlighting affordable costs, good bargain values, and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, as many customers report that they never received... See more

Reviews shaping this summary

Rated 5 out of 5 stars

There aren't enough words for how much I love this brand. I have a supershock shadow which is one of my daily go to's for makeup, a jelly shadow which is the best glitter makeup I've ever owned and I... See more

Rated 5 out of 5 stars

Color pop is the best! I don’t buy makeup anywhere else. Everything is natural and beautiful. I love the face moisturizer and eyeshadow pallets and the lipstick feels amazing! Definitely recommend!

Rated 5 out of 5 stars

Colourpop is one of my top favorite brands that I have ever used for makeup. I have so many palettes, lippies, blushes and Super Shock Shadows that I can't even count. I am also obsessed with the Jell... See more

Rated 5 out of 5 stars

Colourpop always has great deals, especially on their palettes. I have so many of them! If you are looking for good color payout at great prices, ColourPop is for you. I am definitely a repeat shopper... See more


Company details

  1. Cosmetic Products Manufacturer

About Colourpop

Written by the company

i0Ktxa.jpg ColourPop offers high quality, cruelty-free beauty products that are on trend, on demand, and never break the bank. We are digitally native leaders in the beauty industry with a highly engaged community from all over the world. We deliver innovative, trendsetting products at record speed by producing every product on our Southern California campus.

Contact info

4.0

Great

TrustScore 4 out of 5

46K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(45,800)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ColourPop - DO NOT ORDER INTERNATIONALLY

ColourPop, I can’t comment on your product quality because I NEVER received my order. But your customer service? Absolutely appalling.

I ordered over $60 worth of products to the UAE. My package never arrived, yet your records say it was delivered somewhere in the UAE, making it difficult to dispute the charge with my credit card company.

For over THREE MONTHS, I’ve contacted you repeatedly and given you countless opportunities to make this right. No refund, no real solution. You’ve kept both my money and the products I never received.

Instead, I get the same copy-paste response ending with a little heart, telling me it will take time to resolve. 🙃

And I’m sure your response to this post will be the usual “please contact us.” I HAVE. Repeatedly. For months.

International customers, think twice before ordering. Based on my experience, ColourPop has shown absolutely no accountability or consideration for its international customers. 💔

16 October 2026
Unprompted review
Rated 1 out of 5 stars

Scam

First time buyer from this company and bought as a gift, really wish I hadn't bothered and will never buy from them again
Never recieved my order and even if i had, Colourpop refused to honour a promotion they was running ( A free gift included with a bundle) even though I emailed before they sent the order to remind them to include it
Since the order never arrived I suppose I can chalk the whole thing up as a scam

28 September 2026
Unprompted review
Rated 2 out of 5 stars

Received a used blush

Ordered and received a used blush. First and last time ordering with Colourpop, I’ve never had anything like this happen to me before and its disgusting this was even packed at all. All the other products are also unsealed and despite them seeming untouched I’m afraid to use them.

21 August 2026
Unprompted review
Rated 2 out of 5 stars

Eyebrow pencil

I bought one of their eyebrows pencil from target and after using it just for two day the pencil has completely fell apart the brow pencil broke off completely and the brush part of the pencil completely popped out wouldn’t recommend this product

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Colourpop always has great deals

Colourpop always has great deals, especially on their palettes. I have so many of them! If you are looking for good color payout at great prices, ColourPop is for you. I am definitely a repeat shopper.

12 July 2025
Rated 5 out of 5 stars

If you love glitter GET IT

There aren't enough words for how much I love this brand. I have a supershock shadow which is one of my daily go to's for makeup, a jelly shadow which is the best glitter makeup I've ever owned and I have two of their lip kits. Everything is good so if you're wondering whether or not you should buy it...do it

27 June 2025
Rated 5 out of 5 stars

OMG, I am a happy customer!

OMG! Where can I start!!!??
I got a Pascal hair clip that is my all time favorite and get many compliment from people! Its cute, stylish, and I holds on for dear life! Its just that awesome!
Then theres the ultra matte lip in currant mood and panther! Both of them get the job done, rich, deep colors and stay on making your lips look beautiful!

5 July 2025
Rated 5 out of 5 stars

Quality

Colorpop's pallets are absolutely amazing! The color is long lasting and vibrant, and the brushes are super soft! Absolutely will shop here again!

21 June 2025
Rated 5 out of 5 stars

Sorry for late response

Sorry for late response. I have been enjoying everything I ordered from Colourpop for the last 7 months. Great colors, stayability, and color saturation. Really, really pleased.

18 August 2025

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