Cococaramel Reviews 

49
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently describe the chocolates as delicious, exceptional, and of top quality, often calling them the best they have ever tasted. Many also highlight the beautiful presentation and careful packaging, noting products arrive well-wrapped and are ideal for gifts. The service, ordering process, and delivery are frequently praised for being prompt, efficient, and easy, with many appreciating quick dispatch, flexible collection, and excellent communication. A few other people also felt that the company's commitment to using local ingredients and being a local artisan business was highly commendable, adding to their positive impression.

What people talk about most

Product

People report positive experiences with the product, consistently praising the exceptional quality and... See more

Quality

Clients share positive opinions on quality, consistently praising the chocolates as truly wonderful,... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, highlighting its promptness and... See more

Order

Users describe positive interactions with order, highlighting great communication and problem-free processes... See more

Service

Customers consistently report positive experiences with the service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most delicious chocolate ever. I was given a small box of your chocolates as a present, bought from the Rosemount Christmas Market in Aberdeen. Once tasted I knew these would be my go to gift for fami... See more

Company replied

Rated 5 out of 5 stars

I can safely say these are caramels to die for - the very best we have ever tasted. Beautifully presented - they are a real treat to be enjoyed on your own! I will definitely be ordering again - thank... See more

Rated 5 out of 5 stars

Very easy to order from the site and as I live locally I was able to arrange a suitable time to collect. I'd ordered the Halloween gift boxes which were to go into adult goodie bags, everyone loved th... See more

Company replied

Rated 5 out of 5 stars

Cococaramel's chocolates are always well received as presents, although I have to really refrain from eating them myself! The star of this christmas was the salted pecan bar; absolutely amazing - the... See more

Company replied


Company details

  1. Chocolate Artisan
  2. Chocolate Shop
  3. Confectionery
  4. Gift Shop

Written by the company

Head chocolatier, Helen, has been creating Scottish chocolate in Aberdeenshire since 2012. After mastering patisserie, selling handmade cakes at local markets, she launched CocoCaramel in October 2022. Now, an award-winning Scottish chocolatier, known for artisan caramel chocolates, locally sourced ingredients, and handcrafted Scottish creations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

49 reviews

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Asks customers to review

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4.8

All reviews

(49)

49 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent business!

Cococaramel is a business that any prospective business owner should aspire to - creative, artistic, very much customer focused and a joy to deal with; not to mention that the chocolates are truly wonderful!
Deliveries are always very prompt and the product is always beautifully packaged, great to receive!

18 June 2026
Rated 5 out of 5 stars

Excellnet service

Ordered fro my wife's birthday as she loves the chocolate and other treats created. I was hoping to pick up early the next day, after email Helen came back and I was able to collect. Excellent producte and service.

29 May 2026
Rated 5 out of 5 stars

Great flavours

Great flavours. Fantastic quality items. Well made and beautifully packaged. Great communication from Cococaramel regarding the status of my order. Couldn't find a nicer treat.

25 May 2026
Rated 5 out of 5 stars

Quick delivery, local and delicious!

I’ve ordered chocolates from Cococaramel recently at Christmas and Easter. On both occasions my order arrived within a couple of days and were well packaged with a cute Thank you note.
The chocolates are delicious and I love that they are a local business. I much prefer to spend my money locally rather than at a big chain store.

1 April 2026
Rated 5 out of 5 stars

As a self-confessed chocoholic

As a self-confessed chocoholic, I can say with complete confidence that the selection I ordered was some of the best chocolate I’ve ever tasted. Beautifully presented and delivered quickly — bravo, Cococaramel!

20 February 2026
Rated 5 out of 5 stars

More fantastic chocolates

More fantastic chocolates, the valentines collection looked and tasted stunning! Can’t praise this local artisan company enough, exceptionally good treats.

4 February 2026
Rated 5 out of 5 stars

Taking Caramel to Another Level

I can safely say these are caramels to die for - the very best we have ever tasted. Beautifully presented - they are a real treat to be enjoyed on your own! I will definitely be ordering again - thank you for creating such gorgeous chocolates.

31 January 2026

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