Cotton Bird Reviews 

The quality was excellent.

The cards were nice and sent on time. But I will order from a different store in the future.
I ordered the little glass bottles by mistake, and they didn't offer a return service. I paid shipping to receive the order, but when I asked about return options, they asked me to pay for return shipping. This shipment (from Spain to an address they shared in France) cost as much as the bottles. They weren't able to offer me a shipping return label. I won't be ordering again, and I won't recommend it to a friend.

Honestly the best customer service I’ve ever encountered. They truly care about their customers. When we struggled with their editor they assisted quick and understanding. Then turned out we had chosen a French lettertype that did something odd with our last name. We had discussed beforehand during the trial print how to handle it with the complete order, which ended up not going according to plan. We quickly called and again got assisted outstandingly, eventhough the printer had already printed them without the correction - we still received a new batch. Everything we’ve ordered with them was great quality, can’t recommend Cottonbird enough!

Very customer friendly and love the quality!

Amazing customer service and products. All very good quality, delicate and sophisticated. We ordered our wedding cards and had a last minute change when the production had already started, contacting customer service, they were quick and attentive to our needs. Just perfect, cant recommend enough.

Beautiful cards! We needed the cards to be produced and delivered super on time and the team rushed to deliver them even earlier! Thank you!

I bought both of my children’s birth cards from cotton bird. I love the designs and I was very happy with the quality of them when they arrived. They also have an insurance policy where they take extra care to make sure that the design doesn’t have any obvious flaws. Happy with them!

Incredibly happy with how our wedding cards turned out! Absolutely love them. I see people writing about the delivery times; yes it takes some time, but that is very very clear on the website. We got the cards within three weeks in the end so fast enough in my opinion! They are so pretty, really recommend. Thanks to the cotton bird team!

Communication is terribly. It taks 6 weeks to order wedding carts. Don't order here.

Good quality, good communication with customer service, very beautiful designs, and very fast delivered

We ordered our wedding invitations and other prints (menu cards, place cards etc.) from Cotton bird and we've been very happy. For our menu cards and place cards we were a bit with ordering them but Alejandro showed great customer service and allowed us to get our prints on time, we even managed with his help to last minute change the shipping address to our wedding location. Many thanks!

I had a very horrible experience with this onprofesional company! OMG !
THEY REALLY DONT KNOW WHAT THEY ARE DOING! AND THE CUSTOMER SERVICE DONT SPEAK DUTCH OF ENGLISH VERY WELL! THEY USE GOOGLE TRANSLATE TO CUMMUNICATE WITH YOU! DONT EVER BUY SOMETHING FROM THIS COMPANY PLEASE IT WILL COST YOU TIME AND MONEY!

Unfortunately, the delivery time and response time is a bit much though"

Unfortunately, they had a printing error when our wedding cards were delivered. When we wanted to contact customer service, we could only do so via a contact form. The response to this took a while. Once in contact with co-worker Enzo, a good solution was found. They adjusted the error in the design free of charge and urgently sent us the new cards with track and trace. Unfortunately, I did not receive the latter but the cards were well accepted without any problems.

We are happy that our cards were delivered without any problems and are completely happy with the solution to the misprint. However, I do think that the way customer service helps us could (still) be more efficient by indicating in advance that customer service is only English, for example.

This is the third year that I order from Cotton Bird. I love the birthday invitations and party decorations.
The service is great and it looks super cute and great quality.
Will be ordering again next year!

Just Amazing! I would recommend Cotton Bird infinitely, my cards arrived and were just stunning! Thank you so much for the great work you guys do and thank you for your fast work as well!

Had a problem with the envelopes for the birth announcement of my daughter. At first had trouble with the communication but later was very well assisted through email by one of the team members. Thank you so much.keep up the good work.

Amazing service with wonderful products. We are utterly delighted!

Had a horrible experience with this company. The gold foil on the wedding invitations was way too thick, it didn't look as fancy as it did on the website. I complained about it and got the money back but I had no choice other than to use those invitations. Then the glue on the envelopes was too weak so they opened up in the mail. I had to use extra glue to seal them. And the quality of the invitations was so poor that the paper curls up when you put the cards in upright position. It looks really cheap. I see many positive reviews on Cotton Bird so maybe we were just unlucky. Anyway, avoid the Oranjerie line at all cost, it's really not worth it.

We love our wedding invitations! So beautifully made and came on time! Thanks a lot💓