Isaac Lumsdaine

Australia

Reviews

Review of Nickscali


Rated 2 out of 5 stars

Good product and in store experience. Appalling online customer service.

Fantastic delivery drivers, and the in store experience was great.
My delivery was 7 weeks late, and I was not contacted in regards to the delay. When I attempted to contact customer service, they were rude, unhelpful and difficult to communicate with due to the language barrier. You would think there would be a means of contacting the store the order was placed in, but no, I had to drive to the store in person for an update. Would not recommend ordering from Nick Scali until they fix their customer service, which is dreadful.

20 August 2026
Unprompted review

Reply from Nickscali

Hi Isaac,

There are no orders coming up using your provided email address. Could you please provide us with your order number so we can check the details and assist you accordingly?

The NS Team