Good product and in store experience. Appalling online customer service.
Fantastic delivery drivers, and the in store experience was great.
My delivery was 7 weeks late, and I was not contacted in regards to the delay. When I attempted to contact customer service, they were rude, unhelpful and difficult to communicate with due to the language barrier. You would think there would be a means of contacting the store the order was placed in, but no, I had to drive to the store in person for an update. Would not recommend ordering from Nick Scali until they fix their customer service, which is dreadful.
20 August 2026
Unprompted review
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