No contact possible!
In May I ordered some products including 2 Hobbit scène boxes. They should have been send 18 August, but still no updates or any sort of replies. I have send 4 emails, no replies..
Truly disappointing, and my money looks like it is gone.
Reply from Games Island
Hello,
Thank you for your feedback. We are truly sorry to hear about your disappointing experience with your order and the lack of communication from our side.
It’s definitely not our standard, and we understand your frustration. We have been experiencing some unexpected delays with our suppliers and shipping partners, which is causing these issues. We assure you, your money is not lost.
We appreciate your patience and understanding during this time and are actively working on improving our communication and shipping processes.
Best Wishes,
Sabrina