"Dear Support Team, I am writing to express my extreme disappointment and frustration regarding the credit system on your platform. I subscribed to your service with the hope of
"Dear Support Team,
I am writing to express my extreme disappointment and frustration regarding the credit system on your platform. I subscribed to your service with the hope of using it for my work, but the experience has been nothing short of deceptive. I spent a significant amount of money—over PKR 12,900—and took a day off work to complete my projects, only to find that my credits were exhausted almost immediately.
For a working-class individual, this amount is substantial, and the way your system consumes credits without clear warning feels like a trap. It is incredibly unfair to advertise a monthly package that essentially leaves a user stranded after just a few hours of work. I am not a big corporation; I am an individual trying to make ends meet, and this experience has caused me significant financial and emotional stress.
I am highlighting this issue not just for myself, but to ensure that other unsuspecting users, who work hard for every penny they earn, do not fall into what feels like a predatory trap. I hope you take this feedback seriously and consider how your credit structure impacts actual users. I am deeply dissatisfied with this service