RA

Richard A

United Kingdom

Reviews

Review of Group 1 Automotive UK


Rated 5 out of 5 stars

Excellent experience at Exeter VW

Excellent experience buying a nearly-new ID7 Tourer from Group 1 Exeter. Jon Eastment made the process very straightforward - no hard sell on the extras and a part exchange deal I was happy with on my old Passat.
Collection day was a breeze - paperwork dealt with quickly and a very thorough walkthrough of the new car, before a long inaugural drive back to Surrey. Jon called a couple of days later to check I'd made it back okay, and to see if I had any questions. He and his colleagues were friendly, courteous and cheerful. The showroom had a positive vibe and I would recommend it to anyone looking for a VW, however far you have to travel!

26 June 2026
Unprompted review

Reply from Group 1 Automotive UK

Hello Richard,

We are so pleased to read about your excellent experience with us and your new ID7 Tourer. It is wonderful to know that the process was straightforward, and we appreciate you highlighting the smooth collection day and thorough walkthrough. We are also glad to hear that our follow-up call was helpful. Your kind words about our team's friendly and courteous approach, and the positive showroom vibe, truly mean a lot to us. We are grateful for your recommendation.

Group 1 Automotive UK