oktay mutlu

Turkey

Reviews

Review of FP Markets


Rated 4 out of 5 stars

Speacial thanks to customer service

I've been working with FP Markets for about a year now, and I can say I haven't had any problems with the basics. I've had a very satisfactory experience, especially regarding fund security, withdrawal methods, and speed. On the night of July 1st, I experienced a serious problem; my account was liquidated within seconds due to my EURMXN long position, which was open during the rollover hours after the quotation. In the ensuing process, it was determined that I was liquidated due to excessively wide spreads overnight, something I've never seen with any other broker, and a decision was made to return the funds to me. My problem was resolved in some way. Overall, I can say my experience with FP Markets is positive. In my evaluation, I particularly think that the most important feature that sets FP Markets apart from its competitors is its customer support unit. I am especially grateful to my customer representative, Mr. Yılmaz Serden, for his work ethic, diligence, and hard work. There were times when he even responded to my emails outside of working hours, even on weekends or holidays. I would also like to extend a special thanks to Mr. Fatih Sercan, my İB broker representative at FP Markets. I assume that FP Markets' relevant departments will read this review. My recommendation to FP Markets would be to continue retaining highly skilled and rare individuals like Mr. FATİH SERCAN, who are deeply involved in market dynamics and possess exceptional expertise. In summary, my overall assessment of FP Markets is positive, and I can add that their customer support team works exceptionally well. My most important criticism is that the daily and weekly opening and closing spreads are excessively high, placing them below average compared to competing brokers. My advice to investors is that until FP Markets takes serious measures in this regard (for example, by presenting prices with a partial delay during rollover hours), FP Markets is definitely not suitable for swing trading methods, especially for exotic currency pairs; it is only suitable for intraday trading.

1 July 2026
Unprompted review

Review of The5ers.com


Rated 3 out of 5 stars

The product variety is very limited

The product variety is very limited. There are almost no exotic currency pairs. There are no exotic currency pairs that aren't dollar pairs anyway.( Like eurmxn gbpsek gbpsgd vs.) Unfortunately, it is not available in some exotic currency pairs that are dollar pairs.( Like usdsgd usdsek) I would at least think that a dollar index should be supported by the5ers( usdx or dxy) . Cryptocurrencies are few in number, not exceeding the fingers of one hand.

For example, in LTCUSD, there is a negative swap of 7600 pips for both short and long positions in a single day, makes trading impossible for a swing trader.

Of course, I can't blame the5ers for my past trading failures.

However, for newcomers, it's important to know that the company's product range is very limited and, especially for swing traders, the high swap costs in cryptocurrencies make it not very suitable.

I don't think it's appropriate to mention another company's name in this review, but I believe there are better options as the gold standard among prop firms.

EDİTED ON 04.07.27

First of all, I would like to thank you for your solution-oriented approach. You are right to transparently present the product variety, which I did not notice before becoming a member, and I apologize for that. However, my initial assessment remains the same on some important points. I can say that I am knowledgeable about the factors affecting swap costs, and as you will appreciate, swap costs can vary significantly between brokers or proprietary firms. If we saw the same swap cost in every company, I would not have made such an assessment of you. A massive swap cost of 7600 pips for one night in both long and short positions makes holding positions impossible. In this situation, if you, as an investor, cannot enter a position at the ideal time within the 24-hour period, the system forces you to accept a loss, and you cannot wait until the next day. When you enter a position again the next day, you enter a vicious cycle with additional commission fees and another loss at the close of the day. Based on my experience with your company, I still believe that the product variety is insufficient. However, your approach to criticism and evaluations, and your transparency, have given me confidence as an investor.

1 June 2026

Reply from The5ers.com

Dear Oktay,

Thank you for taking the time to share such a detailed and thoughtful review.

We appreciate that your feedback was intended as constructive rather than simply critical, and we're grateful that you elaborated on your experience. After reviewing your comments, we understand that your main concerns relate to the availability of exotic currency pairs, the number of supported cryptocurrency instruments, and the impact of overnight swap charges on swing trading strategies.

As discussed with you privately, our available instruments and trading conditions are published in advance so traders can evaluate whether they suit their preferred trading style before purchasing an account. We also understand that traders who focus on exotic pairs or longer-term crypto positions may have different requirements, and we have shared your suggestions with the relevant team for future consideration.

We truly value the time you invested in providing specific examples and detailed recommendations. Feedback like yours helps us better understand the needs of different types of traders as we continue to improve our offering.

Thank you again for your constructive input, and we wish you continued success in your trading journey.

Kind regards,
The5ers Team