JT

Jasper Taunoa

New Zealand

Reviews

Review of Naked Kiwi

Review of Naked Kiwi

Rated 1 out of 5 stars

MY PARCEL STILL HASNT ARRIVED ITS BEEN…

MY PARCEL STILL HASNT ARRIVED ITS BEEN 18DAYS !!! NEARLY A WHOLE MONTH

28 April 2026
Unprompted review

Reply from Naked Kiwi

Hi Jasper,

Thanks for following up. We've looked into your parcel and the delay is due to NZ Post's Variable Fuel Rate processing at their depot, which is unfortunately outside of our control.

Your parcel is on its way and tracking should update shortly. If you'd like us to take another look, please reach out to our support team with your order number.

The Naked Kiwi Team

Review of Naked Kiwi

Rated 1 out of 5 stars

This Company takes way too long to send…

This Company takes way too long to send out your order , Says NZ but all there shipping is from china - be prepared to wait a month for your order. Almost feels like I been Scammed !! Takes 2days for u to get a response from email too!

10 April 2026
Unprompted review

Reply from Naked Kiwi

Hi Jasper,

I'm sorry there's been a small delay with your order. Our average shipment time is around 9 days, so if yours has taken longer, we'd genuinely like to look into it for you.

Some of our range ships from overseas fulfilment partners, and we take your feedback that this could be clearer on our site.

We endeavour to reply to emails within 3 business days. Please reach out to our support team with your order number and we'll get it sorted.