VIDISTY

Paid for mobile top-up, money taken from my Revolut account, but the code didnt appear on the page nor sent to my email. It already happened few times this year, but they have usually resend the code relatively quickly. This time its been 24h and still no reply/ code received from them since i sent my first complaint. Very frustrating experience. Def not reliable service when you need it most! Please, fix it as this issue has been on for many customers for a long time.

Paid for mobile top-up, money taken from my Revolut account, but the code didnt appear on the page nor sent to my email. It already happened few times this year, but they have usually resend the code relatively quickly. This time its been 24h and still no reply/ code received from them since i sent my first complaint. Very frustrating experience. Def not reliable service when you need it most! Please, fix it as this issue has been on for many customers for a long time.