SH

STEPHEN H

United States

Reviews

Review of Railtrail Tours Ltd


Rated 4 out of 5 stars

Germany and steam

Twice now, I've found the guides/managers to be somewhat disengaged (doing their own thing??) and once (not this year) really disorganized.
Hotels have been adequate but as these trips are not inexpensive, perhaps for a few pounds more, a better quality hotel could be found (for example, offering dinner at the hotel.)
Train excursions have been enjoyable of course.

27 June 2026

Reply from Railtrail Tours Ltd

Thank you for your feedback.
We’re pleased you enjoyed the train excursions, but we’re sorry to hear aspects of your experience didn’t meet expectations. Your comments regarding Tour Managers and hotel standards are important to us, and we’ll be sure to share them with the team as we continually review and improve our tours.
We do hope to welcome you again and provide a more consistent experience next time.
Kind regards,
The Railtrail Team

Review of SkyLux Travel


Rated 5 out of 5 stars

Very pleasant and efficient sales rep

Very pleasant and efficient sales rep; Kits.

26 November 2025

Reply from SkyLux Travel

Personalized service is at the heart of what we do, and we’re delighted that Kits made your experience seamless and enjoyable. Thank you for sharing your review, we can’t wait to assist you again!