A great interaction
My wife had an accident in our dive in Maldives.
Tried to assist but everything went wrong (long story) and we had a rapid ascent from 15 meters.
Dive was difficult with strong current and had so bad ending
In my 27 years as a diver I did not even have a minor incident but I guess there is a time for everyone.
I was impressed with Dan's response.
I emailed them to ask for advise we both had minor symptoms and they called me back.
Tried to connect me with a doctor in my country.
When this wasn't possible they passed the call to a doctor speaking English
It may sound silly but made huge difference in my psychology to have a such immediate response.
The story ended very well as we didn't even needed treatment and I hope I won't have to bother these guys again and let them continue their studies to make our dives safer.
All the best and safe diving to all
Reply from DAN Europe
Thank you for sharing your story, Thanos. We’re truly relieved to hear that both you and your wife are doing well after such a difficult experience. Rapid ascents can be frightening, and we’re glad we could offer the support and reassurance you needed in that moment.
Thank you for your kind words, and after 27 years of safe diving, we wish you many more ahead — always here if you need us.
The DAN Europe Team