Customer agent was able to help
Customer agent was able to address an issue with a health care provider survey. Occasional glitches occur in the app but the staff can assist if these issues occur
28 October 2025
Reply from Sermo
We're glad our Member Solutions team could assist with the survey issue. While we strive for a seamless experience, the occasional hiccup can occur, and we appreciate your understanding. We're always here to help and value your participation in our community.