I took a one-year subscription and from…
I took a one-year subscription and from the first days it had problems. And worst of all, after a month it stopped completely!!! And worst of all, despite the seller's constant assurances, nothing was done! Sometimes it works for a short period and then stops again!
Reply from Eneba
Hello,
Thanks for taking the time to reach out to us.
On rare occasions, there can be a mix-up on the sellers side and issues with key activation occur, however we're ready to help you have this resolved and our customer support team is always standing by to work them out. Since you have provided us with your e-mail address while creating your review, our support team has just reached out to you by creating a ticket for you, so make sure to check your inbox and get back to them whenever you have the ability to do so.
EDIT
Our Support Team hasn't received a response from your side in a while. Kindly make sure to check your email inbox and reply to your ticket with the requested information, so that they could investigate your case and help out!
2nd EDIT
It seems our Support Team hasn’t heard back from you in some time. Please make sure to respond to your ticket with the requested details so they can look into your case and assist you!
3rd EDIT
Our team requested some additional details to continue the investigation, but it seems there’s been no response for a while, which stopped us from moving forward.
We would still be happy to help. You can reopen the case anytime by creating a new ticket and referencing your previous one or replying to your existing ticket.
Warm regards,
Team Eneba