nabin thapa

Horrible experience with customer service! Booked a maternity photoshoot for the weekend after confirming they were free, only to be asked to change to a weekday due to their scheduling conflict. When we refused, they cancelled our booking, refused a refund, and wouldn't budge. This ruined what was supposed to be a special, once-in-a-lifetime experience for us, and added huge stress to our pregnancy. Totally unprofessional.